Meltwater Suite (UK)
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,354 reviews
from
External reviews are not included in the AWS star rating for the product.
Has a lot of power but some issues to work out
What do you like best about the product?
There is a lot you can do with the tool and you can create Dashboards to show information
What do you dislike about the product?
Despite tailored Booleans, you get a lot of junk in the data
What problems is the product solving and how is that benefiting you?
Helping client understand their SOV and social conversation
Recommendations to others considering the product:
Have a specific purpose/use for it and know what you want to get out of it
A little difficult to get used to but useful information once you get the hang of it
What do you like best about the product?
Meltwater is a useful tool for pulling media contact lists and reports. Instant alerts for articles & social media hits.I have not used any competitor products.
What do you dislike about the product?
It's not as intuitive as most products so takes a little time to get used to and a little trial and error. I attended an in-house training and did some google searches to get a better understanding.
What problems is the product solving and how is that benefiting you?
We can pull lists of social media engagements and conversations happening on specific topics or in particular industries and make recommendations to our clients based on this. We also look for hashtag counts and keywords used on social media.
Recommendations to others considering the product:
Take a tutorial or guided lesson before jumping in.
Always investing in the future and great support team
What do you like best about the product?
The team at Meltwater is one of the best things. In addition to this, their continued commitment to what's next in the world of social listening.
What do you dislike about the product?
The platform is sometimes clunky but any issues are always sorted quickly.
What problems is the product solving and how is that benefiting you?
Understanding my clients, the market, and what is being said about them through one centralized platform.
Waiting for better posting tools
What do you like best about the product?
Reports are good. The tool is user friendly.
What do you dislike about the product?
The social media posting is still not good enough.
What problems is the product solving and how is that benefiting you?
Reports and comparisons to other pages are good and save time.
Many functions that requires a lot of practice to use the tool.
What do you like best about the product?
Meltwater has many different features and an excellent support team if you have questions & comments. I'm using Klear and Audiense for my work, which has developed my thoughts.
What do you dislike about the product?
Unfortunately, it's a bit opaque how Meltwater obtains data, and I don't find it meaningful to evaluate target groups, etc., over a part of Twitter followers. In general, the data of the other socials, especially Instagram, is missing.
What problems is the product solving and how is that benefiting you?
It is still difficult to define a use case for my work for the reasons mentioned above. But it is interesting to see what possibilities Meltwater can offer when other social media activities can also be monitored in the future.
Meltwater is amazing!
What do you like best about the product?
I love how detailed Meltwater is and how much it can be used across our business and teams to drive insight and results
What do you dislike about the product?
I would say that it's a bit confusing at times what each tab/part does - this could be a tad clearer
What problems is the product solving and how is that benefiting you?
Solving identifying audience behaviours and deep-diving into what audiences like if they are a certain fan, etc.
Recommendations to others considering the product:
Get yourself someone like Ingrid Gerber who can show you the ropes - she's great!
Am yet to find a use case that makes it an essential tool
What do you like best about the product?
There are some interesting visualisations such as word cloud and top territories.
Massive amount of data being collected.
The parts of the tool that provide an easy way to compare/contrast searches are valuable.
Massive amount of data being collected.
The parts of the tool that provide an easy way to compare/contrast searches are valuable.
What do you dislike about the product?
The social media account management (loading in Instagram / Facebook pages) isn't manageable timewise.
Am yet to find a use case that makes the tool essential for our day to day.
Data access is largely tricky. I'm not aware of a way to easily export and interrogate data.
Missing complete TikTok data
Am yet to find a use case that makes the tool essential for our day to day.
Data access is largely tricky. I'm not aware of a way to easily export and interrogate data.
Missing complete TikTok data
What problems is the product solving and how is that benefiting you?
The tool has proved beneficial adding extra detail to our descriptions of an artist's audience.
Benefits are largely from a PR angle as it stands. It helps us look aware of our audience. We're yet to translate this information into actionable insight.
Benefits are largely from a PR angle as it stands. It helps us look aware of our audience. We're yet to translate this information into actionable insight.
Recommendations to others considering the product:
What are the business questions you are trying to answer using the tool? Do those business questions need this information?
Assessment on Meltwater
What do you like best about the product?
Self-service all in one portal with different pillars on tracking, monitoring, analysis, management
What do you dislike about the product?
Some functions are not intuitive, and they are more steps to get to your objectives for some of the functions
What problems is the product solving and how is that benefiting you?
Tracking and data analysus
Very useful tool for pulling data to analyze.
What do you like best about the product?
There are many benefits to using Meltwater. It is super user-friendly and allows you to pull data using booleans. We often use this tool for data to further analyze and find key trends in.
What do you dislike about the product?
I dislike that sometimes it can be sensitive. If one character is off, you have to go through and re-type everything to fix the problem which can be time consuming.
What problems is the product solving and how is that benefiting you?
We can pull data for clients that allow us to compare them to their competitors, and we can use that data to discover ways in which they can improve.
Great Success
What do you like best about the product?
You have everything you need to manage various accounts in one place. Also, you get the possibility to do courses, trainings and direct help from the Global Director.
What do you dislike about the product?
Sometimes it glitches and the page keeps loading but this rarely happens.
What problems is the product solving and how is that benefiting you?
Monitoring and social listening about artists. Being able to schedule content for different accounts and reporting.
showing 1,311 - 1,320