Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Meltwater is great and thorough!
What do you like best about the product?
It compiles digital media in a nice and accessable way to digest.
What do you dislike about the product?
Sometimes Meltwater could do a little better identifying duplicate articles.
What problems is the product solving and how is that benefiting you?
I can send news clips in a matter of minutes to my boss. Also, I can look for past articles if something become relevant again using key words searches.
Great social listeing platform
What do you like best about the product?
The ability to construct both very complex and very simple queries to understand the pulse of open conversation. You are also able to set alerts with preset conditions to alert of any watch outs.
What do you dislike about the product?
Sometimes when you try to exclude terms from a query, those still show in the conversation stream and is very hard to remove them to understand the specific conversation you need.
What problems is the product solving and how is that benefiting you?
Understanding the state of brand reputation, drivers, and barriers consumers have with the product, the brand, or the moment of consumption. It helps us to identify insights and act on them.
Alliance Environmental Group Review
What do you like best about the product?
Media Monitoring and using the bullion search tool.
The benefits of social media listening.
The understanding and insight of competitor analysis.
The benefits of social media listening.
The understanding and insight of competitor analysis.
What do you dislike about the product?
Nothing. I like all elements of the platform.
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No
What problems is the product solving and how is that benefiting you?
Competitor analysis.
Media coverage and monitoring
Social media listening.
Influencer targeting
We have been much more productive from a marketing perspective after using Meltwater. This productivity, in turn, has led to improve business operations.
Media coverage and monitoring
Social media listening.
Influencer targeting
We have been much more productive from a marketing perspective after using Meltwater. This productivity, in turn, has led to improve business operations.
Recommendations to others considering the product:
Meltwater is a tremendous tool that assists with your overall PR & communications and social media strategy. The platform provides the right tools for understanding competitor insight and media intelligence. Through extensive media monitoring and social media listening, a brand or company can understand industry trends and increase the share of voice. Marketing KPI's such as website traffic and performance can be directly correlated through analytics and allow your communication and marketing efforts to produce optimal results as required.
The Best Platform to Unify a Marketing Team
What do you like best about the product?
I love being able to assign posts to my coworkers for approval, which allows for quick and easy checks and balances process.
What do you dislike about the product?
I wish I were able to assign my coworkers comments, so if I don't know the answer to a question or comment, then I could give it to another user.
What problems is the product solving and how is that benefiting you?
I can respond to my audiences throughout all the platforms quickly; the best thing I've realized is I never need to use Facebook Messenger again. The platform makes social media management a one-stop shop.
I'd strongly recommend based on the variety capabilities the platform features.
What do you like best about the product?
We've been able to consolidate several efforts within our agency's social media team into one platform rather than relying on multiple platforms to provide the data we need. Thanks to Meltwater, we've expanded our own capabilities to support more in-depth media monitoring, social listening reporting, influencer identification and support, and community management for our agency and clients.
What do you dislike about the product?
Tools offered for Meltwater packages can be very 'a la carte' and can add up quickly cost-wise. I do wish there were some capabilities that were automatically a part of some of the packages.
What problems is the product solving and how is that benefiting you?
We are creating solutions for our clients that they otherwise would not have the capacity to figure out on their own. We're also able to do more in-depth social listening to better determine the framing of upcoming initiatives or campaigns.
Recommendations to others considering the product:
If you have a variety of needs that you would like serviced, Meltwater is a great option for housing all of those services in one place.
Meltwater helps us out with calendaring social media pots and sending press releases
What do you like best about the product?
I like best the social media calendar and sending press releases to our media lists
What do you dislike about the product?
Sometimes photos cannot be used in social media and the reason is cryptic (ratio).
What problems is the product solving and how is that benefiting you?
We are solving posting once to various social media channels and sending press releases to saved media lists.
There is nothing like this platform.
What do you like best about the product?
Oh so many things. The listening and monitoring are incredible, the ability to reach out to reporters and pitch and send releases right through the platform is such a Time saver. The social media suite is easy to use.
What do you dislike about the product?
The social media suite is the thing I like the least. But, it's still a good product. I do wish there were a bit more customization abilities within the platform.
What problems is the product solving and how is that benefiting you?
Being able to see and post all content on one platform is great.
Recommendations to others considering the product:
The entire company is responsive and incredibly punctual.
Data is great but the system and reporting is disappointing
What do you like best about the product?
Data Quality and classification and Search Bar is very efficient
What do you dislike about the product?
The Campaign report is missing an export option as PDF, there is no way to relaunch a sent campaign. A lot of limitation on the list and export of data. Hard to maintain a demo list to show client
What problems is the product solving and how is that benefiting you?
Send Press Release to media for coverage request
Meltwater is a must have partner for News Wires, Traditional Media & Social Media
What do you like best about the product?
Their functionality is comprehensive. But honestly, their account management and service is fantastic.
What do you dislike about the product?
So far so good. I see then adding capabilities regularly.
What problems is the product solving and how is that benefiting you?
Meltwater is my go to Top of Funnel, Brand awareness service. No one beats Meltwater for getting the good word out across America.
Good service
What do you like best about the product?
Delivers in depth reports directly to your inbox daily. The measured analytics are helpful in determining content strategy.
What do you dislike about the product?
Inevitably you end up with mentions that are not relevant so better filtering would be helpful.
What problems is the product solving and how is that benefiting you?
Helps us track mentions of our brand, see who is talking about us, and where we can focus more of our efforts.
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