Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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One of the nest product for Social Listening
What do you like best about the product?
Explore - Good visualization and % of capturing data is on higher end
What do you dislike about the product?
There are nothing as such, the prodcut is competitve when compared with others in the market
What problems is the product solving and how is that benefiting you?
Real time alerts - it helped to identify any crisis emerging situation which can be highlighted within internal team and helped prepare strategy to face the situation
Great tool - very rich insights
What do you like best about the product?
Real-time insights, ability to generate word cloud and media tracking, great monthly reports and real-time tracking with the simple addition of keywords. also ability of multiple user login from the team to access the results
What do you dislike about the product?
its user interface is a little complicated and in-ability to track some of the social media channels.
What problems is the product solving and how is that benefiting you?
coverage tracking, customer service, social media sentiments, influencer management, crisis communication, social media management and client reports
Meltwater feedback
What do you like best about the product?
Automatic query generation upon just entering keywords is the best feature
What do you dislike about the product?
Nothing at the moment honestly. But at times, word cloud feature gives tech glitches
What problems is the product solving and how is that benefiting you?
Analyzing my brand mentions and quantifiable attributes makes my work so easy
Recommendations to others considering the product:
Please use the query feature when you face difficulties while learning, makes the validation easier
Loved working in this tool, say it for monitoring, data analytics, reach, updating reports & many
What do you like best about the product?
All the things it's very user friendly, I could make my reports very well with the help of this.
What do you dislike about the product?
I didn't find any issue working in this tool,
You find all your social media marketing reports in this single tool
You find all your social media marketing reports in this single tool
What problems is the product solving and how is that benefiting you?
In social media marketing reports, & it is very less time consuming.
Recommendations to others considering the product:
Go for this tool, it will be less stressful to work with, all your need in this single tool
Meltwater is an effective tool for listening which helped us evaluate a campaign and help business.
What do you like best about the product?
The most liked features are the effective keyword search, listening capabilities, cost-effectiveness, and user-friendly convenient UI and UX. We also launched a successful pilot on social media for a business project where we utilized the keyword search and listening capabilities of Meltwater.
What do you dislike about the product?
One improvement is an option where Meltwater can put more resources for account management. The additional resources will be suitable if a brand wants to outsource and deal only with meltwater and not through an agency.
What problems is the product solving and how is that benefiting you?
We used Meltwater to evaluate the performance of an integrated marketing campaign and also for ongoing social listening across platforms. We could efficiently evaluate, monitor and improve the campaign performance using Meltwater.
Recommendations to others considering the product:
I believe this tool will help build a more intelligent marketing strategy and help you achieve the campaign's objectives.
The research that meltwater used to show was very vague. It was not that much substantial.
What do you like best about the product?
The bubble it used to show as to what content competitors are focusing on
What do you dislike about the product?
Inability to take substantial decisions showman by meltwater. Less of stats
What problems is the product solving and how is that benefiting you?
We are focusing on content development with meltwater and it helped us to an extent of 20 percent only
Recommendations to others considering the product:
No
Meltwater Review
What do you like best about the product?
Very good support team
Good on boarding process
Good on boarding process
What do you dislike about the product?
Price is slightly at the high side so might not suitable for small businesses
What problems is the product solving and how is that benefiting you?
Social media listening
Recommendations to others considering the product:
Excellence for global business especially in countries that use English.
<p>Press relations for Royal Botanic Gardens</p>
What do you like best about the product?
The UX interface, journalist database access, and customer experience
What do you dislike about the product?
The journalist database was not frequently updated, affecting its accuracy. The customizability of the press release functionality was limited, especially if you had a template that was difficult to use.
What problems is the product solving and how is that benefiting you?
Tracking the press coverage for a major company that received a lot of media interest - particularly for risk management and tracking negative press using the instant alert functionality.
We released multiple releases across the team each week - Meltwater helps manage these releases across the team and ensure that there weren't multiple releases happening on one day.
We released multiple releases across the team each week - Meltwater helps manage these releases across the team and ensure that there weren't multiple releases happening on one day.
Recommendations to others considering the product:
Utilize the customer services team to their fullest potential.
Excellent support!
What do you like best about the product?
I've had nothing but superb support when i need assistance.
What do you dislike about the product?
Their sales folks are dogged. Really a turn off.
What problems is the product solving and how is that benefiting you?
I've been able to show leadership the value of our media outeach.
Influencer marketing informed by solid data and insights
What do you like best about the product?
The detailed demographic and 'true follower' data on each influencer allows us to be sure that we're reaching the right audience for a campaign.
What do you dislike about the product?
Discovering influencers relating to a niche topic, and typically those who are not known to us already, is a challenge.
What problems is the product solving and how is that benefiting you?
Any agency that doesn't have a tool like Klear is relying on their 'little black book' of contacts, which is really limiting. Klear gives us access to the whole influencer-verse, which means we can be confident in uncovering the right influencers for any campaign.
Klear solves the issue of having to manually search social networks to try and uncover influencers to work with, which is laborious, time-consuming and inaccurate.
Klear's campaign management and evaulation is easy, thorough and robust and provides a suite of analysis to measure the success and identify learnings from a campaign.
Klear solves the issue of having to manually search social networks to try and uncover influencers to work with, which is laborious, time-consuming and inaccurate.
Klear's campaign management and evaulation is easy, thorough and robust and provides a suite of analysis to measure the success and identify learnings from a campaign.
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