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Meltwater Suite (UK)

Meltwater

Reviews from AWS customer

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External reviews

2,354 reviews
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External reviews are not included in the AWS star rating for the product.

    Telecommunications

A lot of interesting datas.

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The team is always listening to us and ready to help with requests, studies, platform issues, etc.
I like to create requests that I want and have a first impression quickly. The interface is intuitive and I like the fact that you can click and add different indicators.
The interface can be personalized with the different views.
Linkfluence is constantly improving and taking our opinions into account
What do you dislike about the product?
I dislike the fact that there are a lot of functionalities that are not always easy to access (emoji cloud is a bit hidden for example).
The setting panel is different from a project to another, one global would be more practical.
The team is not communicating enough about the new functionalities, it would an advantage for them.
What problems is the product solving and how is that benefiting you?
Finding marketing insights on different projects.
Better understand our customer experience : launch of new products, identify any problems, analyze the pain points, follow the news and our competitors, be alerted is different subjects
Anticipate : follow innovations.
Recommendations to others considering the product:
You need to know what you're looking for in order to not being lost in all the data

    Gwilherm J.

Radarly: the best way to analyze our customers' reactions

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
I love the ease of use on Radarly (even if a quick training session might be necessary). In just a few clicks, you can see the audience for our service, user reactions, and where our customers come from. The analysis generator that can be sent automatically is also a very good point.
What do you dislike about the product?
The negative point lies in the difficulty of targeting the key terms for the service. Too often we had hashtags that were too generic. As a result, many reactions were included in our analyses even though they did not concern our service.
What problems is the product solving and how is that benefiting you?
Thanks to Radarly, I was quickly able to determine which social networks were relevant for our service.

    Jennifer L.

Interesting but very difficult to handle

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The Dashboard is very attractive and makes you want to continue on the site.
What do you dislike about the product?
The site is difficult to understand, the reports are complicated to obtain, and there are many bugs.
What problems is the product solving and how is that benefiting you?
Understand the brand's Instagram community, what is wrong, and what would be good to improve.

    Non-Profit Organization Management

Recommandation Radarly

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The fact that I can follow the increase or decrease of abonnee for my social account.
What do you dislike about the product?
Instagram followers are no longer updated
What problems is the product solving and how is that benefiting you?
Permanent knowing of my social assets and the caracteristics of my followers.

    Marketing and Advertising

It is really efficient

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
That it's well organized and we can filter in function of the tag we are adding
What do you dislike about the product?
I would prefer if we could have facebook and instagram input but I understand how hard it would be.
What problems is the product solving and how is that benefiting you?
We are checking all the public content on our campaign thanks to radarly.
Recommendations to others considering the product:
It's a system easy to understand and to use, and it's really usefull.

    Health, Wellness and Fitness

usefull ,very adaptable

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
good user experience and interface.
nice results presentation.
very complete tool that allow to extract the part of the result that interest us
What do you dislike about the product?
the programmation of the tool is very complicated and needs an help.
What problems is the product solving and how is that benefiting you?
we can have an idea of the opinion of our target and re-use their wording when we want to adress a message
Recommendations to others considering the product:
It is very important to define the scope of use and choose your key word wisely

A powerful crawling tool with a great expert request interface but a lack of semantic analysis

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The request interface, the amount of data, the ability to cross datasets with variables, most used terms
What do you dislike about the product?
the need to ask for a warm-up to get all the datas, the lack of semantic tool to navigate into datas
What problems is the product solving and how is that benefiting you?
Consumer insights for creativity and strategy in advertising

    Julien B.

Social Listening

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
UX and customer relationship with linkfluence team.
What do you dislike about the product?
i'm fine with Radarly. It's getting better everyday
What problems is the product solving and how is that benefiting you?
social listening, consumers insight

    Antoine C.

Reliable and precise

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The precision in sources, Meltwater allows you to add numerous queries and easily monitor your e-reputation. It is a tool that is easy to handle and allows for autonomous management.
What do you dislike about the product?
Dashboards still a bit too fixed on the tool
What problems is the product solving and how is that benefiting you?
Monitoring our client's e-reputation. This allows us to gather all the queries that mention our company in order to respond to them as quickly as possible.
Recommendations to others considering the product:
The possibility to edit the dashboards.

    Marketing and Advertising

Extremely user-friendly and complete tool.

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
Everything clickable, easy-to-use and to set up
What do you dislike about the product?
The web coverage is not exhaustive yet especially for review platforms
What problems is the product solving and how is that benefiting you?
UGCs identification. Brings value to our client because Radarly is a reliable source.

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