Meltwater Suite (UK)
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,354 reviews
from
External reviews are not included in the AWS star rating for the product.
Older feel but great service
What do you like best about the product?
Our account team is super on top of things
What do you dislike about the product?
Flaws in the platform itself, inability to easily build reports in expion
What problems is the product solving and how is that benefiting you?
Cascading content, benchmarking competitor social media, reporting out content kpis
Review of Meltwater
What do you like best about the product?
User friendly and comprehensive across national outlets
What do you dislike about the product?
Similar products may be less expensive to purchase
What problems is the product solving and how is that benefiting you?
Media monitoring and outreach
Great reports
What do you like best about the product?
Good coverage for the media and social media. Great reports.
What do you dislike about the product?
Nothing so far. Just started working with it.
What problems is the product solving and how is that benefiting you?
Media monitoring and reports
Meltwater gets the job done, but could be a lot better
What do you like best about the product?
I can find the articles or segments that I’m looking for about 90% of the time, quickly and easily. It’s pretty easy to use and very easy to read/comprehend.
What do you dislike about the product?
It doesn’t pick up ALL of the articles or segments I’m looking for. Some things do fall through the cracks from time to time and sometimes the impressions don’t seem accurate either.
What problems is the product solving and how is that benefiting you?
I work for a PR firm so I am regularly searching for media placements in which my clients were mentioned. It shows me all mentions across the country with just the click of a button.
Recommendations to others considering the product:
It’s decently priced
Meltwater Review
What do you like best about the product?
I like using Meltwater to put out press releases. It makes it simple and easy.
What do you dislike about the product?
Some things in the app are a little confusing.
What problems is the product solving and how is that benefiting you?
I work for an organization that partners with another organization in the United Kingdom. We used Meltwater to put out press releases between both organizations. The program is really beneficial because it helps two different organizations come together.
Useful but could be easier to set up
What do you like best about the product?
The ability to get daily notifications whenever a client was mentioned in the news. The sentiment scoring is easily visible and digestible.
What do you dislike about the product?
Unless you know how to set it up properly, the data that is pulled will not be accurate and can misrepresent the landscape. Setting up the dashboard can take anywhere from 1-3 months with not so great customer help. Every time we'd ask for something to be done, our rep would tell us they were working on it.
What problems is the product solving and how is that benefiting you?
The ability to passively and proactively monitor new social media influencers, PR trends, and sending these results to clients (and ourselves) directly.
Recommendations to others considering the product:
Make sure to do your due diligence prior to signing on. If you KNOW what you want to do with Meltwater, it will be that much easier to direct your rep to implement those tools/rules.
Easy peasy
What do you like best about the product?
Meltwater is easy to use, and it parses out the content that we want for our members.
What do you dislike about the product?
Not much. It's easy to use, and provides solid content.
What problems is the product solving and how is that benefiting you?
It's just another tool to be involved with our members, to provide them industry information for their use and entertainment.
CI convenient
What do you like best about the product?
I like that meltwater consolidated data sources from different sites.
What do you dislike about the product?
The UI seems a bit elementary relative to some non competing products I have used in the past.
What problems is the product solving and how is that benefiting you?
Competitive Intelligence and industry insight.
The bese media monitoring tool I've used
What do you like best about the product?
Sysomos had everything I needed it for -- superior coverage of social and traditional media, all in a very easy to use platform.
What do you dislike about the product?
There were some initial issues when transitioning from the Sysomos 1.0 to 2.0 platform.
What problems is the product solving and how is that benefiting you?
We previously had a sub-standard media monitoring tool, which Sysomos helped fix.
Meltwater is very user friendly, but not always the most accurate.
What do you like best about the product?
I used to utilize Meltwater at my current PR agency and it was always very helpful finding media contacts.
What do you dislike about the product?
It seemed like it was not always updated with the most up-to-date reporter contacts. Seemed to be some growing pains at the time.
What problems is the product solving and how is that benefiting you?
It was very helpful locating media contacts and reporter's information. The platform was very beneficial in our pitching efforts.
Recommendations to others considering the product:
I think Meltwater is on the right path, but it is difficult for other people in my office to understand and requires quite a bit of training. Our Meltwater representative is nice and helpful, but very difficult to pin down...seems like she's working with a lot of different clients.
showing 1,931 - 1,940