Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Great and always expanding!
What do you like best about the product?
I love how many products we have access to, and how much they’re always adding. The customer support team is always extremely helpful and responsive.
What do you dislike about the product?
Working with more local clients, we do sometimes run into the issue of not getting granular enough, so that kind of expansion would be nice.
What problems is the product solving and how is that benefiting you?
It’s helping us stay tapped into all of client’s conversations and easily report. We also use it for influencer research and connection, which is much more streamlined than our previous methods.
A fine platform
What do you like best about the product?
Great for social listening and competitor analysis.
What do you dislike about the product?
Workflows can be complicated. Needs to have separation of accounts in Engage when working with multiple brands. Conversations don't always pull everything.
What problems is the product solving and how is that benefiting you?
Nice to have a scheduler for social.
A marketer’s bff
What do you like best about the product?
Meltwater offers insights that every marketing and comms professional needs to support their business.
What do you dislike about the product?
Costs can be prohibitive for teams with smaller budgets.
What problems is the product solving and how is that benefiting you?
Meltwater provides tone and sentiment analysis for our brand and our partners.
Meltwater is easily one of the best tools available.
What do you like best about the product?
Great media outreach tool. Meltwater team always helpful.
What do you dislike about the product?
No dislikes currently. Product works as it should.
What problems is the product solving and how is that benefiting you?
Meltwater has been instrumental in supporting my team with media outreach, press release distribution, and sentiment reporting, among other tasks. Their comprehensive toolkit offers a range of features that would otherwise require multiple subscriptions from different vendors just to match the level of service and usability provided. Overall, my experience working with the Meltwater team over the years has been excellent.
Great tool for media contact lists
What do you like best about the product?
Finding media contacts and the support staff.
What do you dislike about the product?
I wish it crated media clip lists that were more tailored to my needs.
What problems is the product solving and how is that benefiting you?
Getting me journalist contact information!
Winning with a small team
What do you like best about the product?
Being able to get more without spending more is the most valuable aspect of Meltwater.
What do you dislike about the product?
Sometimes the searches can be tricky. Mira should help.
What problems is the product solving and how is that benefiting you?
Researching and connecting with editors.
The Biggest Thank You
What do you like best about the product?
Meltwater Social Listening is top notch!
What do you dislike about the product?
I have no downsides to mention. It has been fantastic for our rebrand
What problems is the product solving and how is that benefiting you?
It is keeping our media needs all in one place instead of using a bunch of different platforms.
Easy Peasy
What do you like best about the product?
Ease of use. I’m not on the platform as often as teammates but it’s easy to figure out how to operate.
What do you dislike about the product?
Cutting the noise is sometimes difficult.
What problems is the product solving and how is that benefiting you?
Meltwater makes “scrubbing” the web during crisis comms efficient and easy.
High quality media monitoring tool
What do you like best about the product?
Very easy to use and adapt search criteria. Brings consistently solid results in a good overview and format. Customer support is always very reactive.
What do you dislike about the product?
Sometimes delivers questionable results due to filter limitations.
What problems is the product solving and how is that benefiting you?
Meltwater allows us to track our media coverage with little to no effort and gives us a solid overview of where we stand in local and international media.
Meltwater is one of the better options available
What do you like best about the product?
The most helpful part of Meltwater is also one of the more unexpected ones, the reports, dashboards, built in AI support - all make using the platform really enjoyable.
What do you dislike about the product?
No dislikes, but opportunities for product development when listening to markets outside of the US.
What problems is the product solving and how is that benefiting you?
Dashboards and platform creation, topic & issue monitoring
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