Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Sysomos for Security intel
What do you like best about the product?
Sysomos aggregates social media posts based on content so our team can stay on top of happenings at our workplace,
What do you dislike about the product?
It seems to be difficult to add tags and separate different tags into different groupings.
What problems is the product solving and how is that benefiting you?
It's all about quick reactions, and reacting more quickly when it's necessary to do so. Sysomos helps us do just that.
Buggy and slow to fix
What do you like best about the product?
Ease of use, even a novice can jump in and use with little training
What do you dislike about the product?
Breaks often and is rarely fixed quickly. Sometimes weeks at a time
What problems is the product solving and how is that benefiting you?
Having easy access to social listening
Recommendations to others considering the product:
Choose another solution
MeltWater Hits
What do you like best about the product?
I like it that I get daily emails with my top hits based off the keywords I have selected to crawl (branded keywords, industry keywords, competitors, etc.) I get all my press in one location and don't need to jump between dashboard to see how many hits I received.
What do you dislike about the product?
There is nothing that I currently dislike about this dashboard.
What problems is the product solving and how is that benefiting you?
By using Meltwater, we are able to analyze our PR efforts and know what publications are talking about us on a daily basis.
Helpful resource for a busy marketer
What do you like best about the product?
Once set up, the tracking software is great. I like getting twice daily comprehensive reporting on my keywords. We just added the influencer database which i think is greatly going to enhance our media outreach for both pitching stories and evaluating marketing opportunities.
I am also excited about the CRM element of the influencer database. Will make tracking conversations much more smooth.
I am very happy with the segmented influencer lists - great for creating an outreach list that is easy to keep track of.
I also really like being able to download all lists and media hits.
I am also excited about the CRM element of the influencer database. Will make tracking conversations much more smooth.
I am very happy with the segmented influencer lists - great for creating an outreach list that is easy to keep track of.
I also really like being able to download all lists and media hits.
What do you dislike about the product?
Still a few clunky elements on the interface. The new monitor dashboard is taking me awhile to adjust to, i think in time i will really like it.
I would like to be able to more easily sort news stories.
I don't like that once i select an influencer for one type of list i cannot add them to another more segmented list without "unfollowing" them and then readding them to multiple lists at once.
I would like to be able to more easily sort news stories.
I don't like that once i select an influencer for one type of list i cannot add them to another more segmented list without "unfollowing" them and then readding them to multiple lists at once.
What problems is the product solving and how is that benefiting you?
We just set up the influencer / media database elements. I think this is going to greatly enhance our outreach and marketing efforts.
we are a small business with a lot of PR needs and limited budget and time. Meltwater has helped us identify what stories are of great value for reach.
we are a small business with a lot of PR needs and limited budget and time. Meltwater has helped us identify what stories are of great value for reach.
My brief experience with Meltwater has been very positive, both with the product and the support.
What do you like best about the product?
Meltwater has been very helpful with researching media contacts and for pitching stories to members of the media.
What do you dislike about the product?
Most of my dislikes were taken care of when I went through the training session with a member of Meltwater.
What problems is the product solving and how is that benefiting you?
The benefits are easy. Meltwater provides quick access to local, state, regional and national media with quick searches and allows us to pitch stories on whatever the topic pertains to.
Recommendations to others considering the product:
Would highly recommend to anyone who engages with media or works in the public relations industry. But, make sure you do the training. It's a big help.
Great PR Tracking Tool
What do you like best about the product?
Although Meltwater has an excellent web-based platform, what I like best are the e-mail notifications that come into my inbox twice a day. It gives me a quick glance view at publicity that we are getting and also shows me activity on our competitors.
What do you dislike about the product?
As with any tracking software, Meltwater sometimes aggregates notifications that don't pertain to us. Our account manager is responsive to our requests to correct those issues.
What problems is the product solving and how is that benefiting you?
We use Meltwater's Media Monitoring Service as our primary source of press release pick-ups and news stories. Meltwater reports are frequently our first notification that publicity has appeared. We also benefit from the reporting tool and incorporate the coverage in our monthly reports to senior leadership.
Meltwater has allowed my company to comprehensively manage press mentions.
What do you like best about the product?
I like the clean simple interface. Additionally, like the level of support from our account rep.
What do you dislike about the product?
I wish you could create a search for negative sentiment.
What problems is the product solving and how is that benefiting you?
Solving more comprehensive press monitoring. This allows our marketing team to prepare reports for internal stakeholders.
Recommendations to others considering the product:
To give it a try.
Meltwater has been a huge help in tracking and analyzing client coverage.
What do you like best about the product?
I like the support team. Cody Wise has been a huge help no matter our request or need.
What do you dislike about the product?
There have been more than a few times that the Influencer database has been out of date and/or provided inaccurate contact info.
What problems is the product solving and how is that benefiting you?
Tracking client coverage in a timely and thoughtful way. Quickly and efficiently identifying influencers and creating targeted media lists.
Recommendations to others considering the product:
I'd just be clear in your expectations in terms geographic reach (we had to pay additional for Canada); also inquire HOW and HOW OFTEN the list of influencers is updated. Otherwise the coverage tracking and analytics is fantastic and the support team is wonderful.
Meltwater is a fantastic tool
What do you like best about the product?
The ability to search PR performance for the archives and compare to current events
What do you dislike about the product?
The toughest part is building out search terms for our events in a way that captures maximum data.
What problems is the product solving and how is that benefiting you?
We are able to share & measure the PR value of our events. We can share the value of our events with our Marketing Partners.
Meltwater Review
What do you like best about the product?
We use Meltwater to track our news, send out our press releases, research journalists, and build media lists.
Its been a great tool and the staff is always a phone call or email away.
Its been a great tool and the staff is always a phone call or email away.
What do you dislike about the product?
Searching for a reporter on a press list is not easy as the tool is now.
What problems is the product solving and how is that benefiting you?
We work to help older adults and people with disabilities access affordable health care and through our advocacy efforts, we work to protect and strengthen Medicare.
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