Meltwater Suite (UK)
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,335 reviews
from
External reviews are not included in the AWS star rating for the product.
All has been working very well
What do you like best about the product?
I htink the customer support us avove and beyond
What do you dislike about the product?
sometimes there are disadvatages with api
What problems is the product solving and how is that benefiting you?
it helps brands aggregate their data
Efficiently serves our organizations needs
What do you like best about the product?
I like how easy it is to use. We use Engage daily for our work and have been able to keep better track of our communications content and key metrics. The Meltwater team is also supportive and has quickly helped solve any challenge we've had and trained us on anything we'd like to learn about their platforms.
What do you dislike about the product?
I often struggle with using the Engage app. It is inconvenient to have to type in my login information every time I try to use it. It's a small step but I don't have to do this with most other apps. Additionally, the app sometimes doesn't load the posts that I've drafted in the online version. I would love to use the app more, but it's not as easy to edit and reschedule posts.
What problems is the product solving and how is that benefiting you?
It's solving our problem of having a collective place for general media management, like social media, press marketing and media monitoring. It helps our organization keep track of the qualitative reach of our communications. Engage makes it easy to post on multiple social platforms and keep track of what content has been shared, a huge benefit for transitions, which often happens in nonprofits and associations.
Solid platform for media monitoring
What do you like best about the product?
Dashboards, media lists, scheduling social media, monitoring efficiency
What do you dislike about the product?
Setting up the dashboards is a challenge
What problems is the product solving and how is that benefiting you?
getting out information out one shop
User friendly.
What do you like best about the product?
Social media analytics are very easy to develop.
What do you dislike about the product?
When scheduling social media post through the Meltwater platform sometimes the tagging feature is unavailable. Also, I dislike that you don't get the benefit of having a premium X account and it's increase character usage while scheduling posts using Meltwater.
What problems is the product solving and how is that benefiting you?
Meltwater helps by making social media analytics easier to make/understand.
Great media database with exceptional capabilities
What do you like best about the product?
I like being able to create my own media lists, update them and then save and share data that I've sent through the system. Additionally, I find it very helpful to know my open rate and who has opened emails I've sent them.
What do you dislike about the product?
I find sometimes find searching for media contacts super clunky. Some lists are ultra long and take me a long time to sort and others don't turn up great results. I think that's tied to the search parameters which I have not yet perfected. I also find that not all contacts are updated as frequently as you might expect.
What problems is the product solving and how is that benefiting you?
It's helping me reach key media contacts and track coverage. I also use the analyze tool to build earned media and coverage reports.
One Stop Shop
What do you like best about the product?
I like the Newsletter feature to share industry news internally, in addition to Outreach and Reporting tools.
What do you dislike about the product?
Prefer live customer service vs. chat!!!
What problems is the product solving and how is that benefiting you?
Industry intelligence and tracking of media coverage, as well as media outreach.
Excellent platform for PR pros
What do you like best about the product?
The functionality to explore and analyze media trends, clients and competitors is excellent. It has reduced time on client and new business projects significantly, while positioning our team to provide valueable insights to our team.
What do you dislike about the product?
The media database search function is clunky and at times not up to date.
The social media content management is not as seamless as other tools.
GlobeNewsire press release support is spotty.
The social media content management is not as seamless as other tools.
GlobeNewsire press release support is spotty.
What problems is the product solving and how is that benefiting you?
Quickly identifying media trends and performing analysis. Providing deep analysis into competitor trend lines.
GREAT TOOL TO DIGITAL MARKETING
What do you like best about the product?
WHAT I MOST ENJOY AND LIKE ABOUT MELTWATER IT IS EXCELLENT COSTUMER SERVICE AND THE IA ASSITANT
What do you dislike about the product?
THER ARE SOME TOOLS THAT ARE NOT EASY TO FIND OR USE
What problems is the product solving and how is that benefiting you?
SOME OF OUR CLIENTS NEED REPORTS ABOUT MENTIONS AND SENTIMENT OF THIS. AND MELTWATER SOLVE THAT, WITH A EXCELLENT SOCIAL LISTENING TOOL WERE YOU CAN HAVE AN OVERVIEW OBOUT YOUR BRANDS AND THE COMPETITIONS
Overall the interface is very intuitive and the webinars are helpful
What do you like best about the product?
The "Monitor" feature that allows me to see view the tags from different posts
What do you dislike about the product?
Sometimes it takes a long time to load because of the large amount of data
What problems is the product solving and how is that benefiting you?
I like the campaign report that Meltwater offers beacuse it provides insights into the potential reach and favorable of the content
Meltwater as a marketing tool
What do you like best about the product?
We have been using meltwater for a few months now and it has been a helpful resource to have as our organization is going through staff changes to ensure we are reaching our marketing goals.
What do you dislike about the product?
I think I'm still learning to optimize it.
What problems is the product solving and how is that benefiting you?
We have used meltwater to keep up to date with industry events and how our company is positioned.
showing 291 - 300