Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Excellent Tool for Reporting and Monitoring
What do you like best about the product?
Ease of use, ease of implementation, number of features
What do you dislike about the product?
Media reach from Similar Web, since it gives us a regional one and not a local one.
What problems is the product solving and how is that benefiting you?
Media monitoring, reporting, analytics
Facilitate influencer marketing and streamline campaign management
What do you like best about the product?
This tool greatly facilitates the tasks that need to be carried out in the area of influencer marketing and marketing in general. The ability to search for profiles easily and quickly, as well as organize them into campaigns and other categories, contributes to making the work much more efficient.
What do you dislike about the product?
Sometimes it is a bit complicated to generate reports, as I have had several issues. The idea of using this tool is for the processes to be more automatic and less manual, but sometimes the platform does not gather all the contents of a campaign and it is necessary to add them manually, which makes the process tedious. Also, sometimes it does not update the influencers' profiles regarding their content. Another aspect is that, when generating a report for an influencer, the tool shows 'global' metrics based on all the influencer's content, but does not offer more specific data. For example, on Instagram and TikTok, the main audience is usually from Costa Rica, but in the report, it appears as if it were from the United States.
What problems is the product solving and how is that benefiting you?
What I value most is not having to perform manual searches or try to obtain campaign and video metrics manually, so the reports for both campaigns and influencers are a success.
360° Vision and Multichannel at a Fair Price
What do you like best about the product?
The 360° view of reputation and digital trends. I like that it is multi-channel at an appropriate price, its interface and use are simple. In my experience, it was extremely useful for detecting spikes in negative mentions.
What do you dislike about the product?
It did not contribute to the creation of profiles as it did not allow for the identification of associations between user accounts across more than one platform. In some cases, the searches were distributed, diverting them from the focus of the queries and generating ambiguous and irrelevant results. The sentiment analysis must and can be improved with language refinement.
What problems is the product solving and how is that benefiting you?
He decided to centralize the work of monitoring digital social networks and conventional mass news media.
Strategic Media Intelligence for Informed Decision-Making
What do you like best about the product?
From ny perspective, what we value most about Meltwater is its timely and reliable media monitoring, which allows us to track our institutional presence, understand key narratives, and support more informed and strategic communication decisions.
What do you dislike about the product?
One limitation of Meltwater is that some reports and alerts can require additional manual filtering to fully align with our specific regional and institutional priorities.
What problems is the product solving and how is that benefiting you?
Meltwater helps solve the challenge of monitoring and analyzing media coverage across multiple markets and languages in a timely way. This benefits us by providing clear visibility of our institutional presence, supporting data-driven communication decisions, and enabling more proactive and strategic engagement with key stakeholders.
Effective Media Monitoring with Meltwater
What do you like best about the product?
I like that Meltwater includes many news sites that are not so well-known or generally sought after, but that can be very important for our work.
What do you dislike about the product?
At first, it was difficult to find a general summary of the news and to properly find the algorithm. Entering the exact code that helps in searches was also complicated, as sometimes the search would go in a different direction. However, it's a matter of training and practice.
What problems is the product solving and how is that benefiting you?
Meltwater compiles in one place the news I want to consult, allowing me to search precisely even on less well-known sites, which is very important for our work.
Efficient Media Tracking with Responsive Support
What do you like best about the product?
I like that Meltwater is easy to use and provides relevant information about reporters, which saves me from searching multiple places for contact information, social information, and recent stories. The initial setup was very good, and our rep has been great and quick to respond. It effectively identifies relevant news articles and reporters covering our issues.
What do you dislike about the product?
Because the clips are not sourced by an actual person, we are still working to fine-tune our report. There are still articles we get that are not relevant, but our rep is very helpful in improving it.
What problems is the product solving and how is that benefiting you?
I use Meltwater to find relevant news articles and reporters efficiently in one place, without searching multiple sources. It simplifies access to contact, social information, and recent stories.
Effective Media Monitoring with Meltwater
What do you like best about the product?
I like receiving notifications in the email about where we appeared in the media during the day or week. This is useful because many times I can see news or events in the region that I didn't know had taken place, which is important for the internal control of Market and Communications. It has also helped me detect not-so-positive news about us on a couple of occasions.
What do you dislike about the product?
I think they could expand a little the media in which the searches appear. Sometimes, I have found a couple of media that are not there.
What problems is the product solving and how is that benefiting you?
We use Meltwater to monitor the media and find out what is being said about our company and the competition. The tool allows us to measure the share of voice, which helps to assess our presence and positioning, as well as to plan strategies to improve our visibility in the media.
Intuitive Platform that Simplifies Social Listening
What do you like best about the product?
I like your platform, I think it is simple, easy to use, and I believe it is a tool that has been modernizing and incorporating everything related to trends to also simplify the listening processes.
What do you dislike about the product?
I think the topic of creating queries could be improved, to make listening more intuitive.
What problems is the product solving and how is that benefiting you?
I use it for social listening and to follow trends and brand mentions. Meltwater helps me stay alert to many media sources and alerts about brand mentions that need attention.
Boost influencer marketing with data and metrics
What do you like best about the product?
I like Klear because it helps with my tasks to strengthen influencer marketing strategy with data and metrics.
What do you dislike about the product?
The platform is sometimes slow and I don't always find small profiles for certain interests.
What problems is the product solving and how is that benefiting you?
Time savings in profile search, as well as having average metrics to estimate results.
Excellent Tools and Facilities for Media Reporting
What do you like best about the product?
I really like the facilities and gadgets they give me while doing media reports
What do you dislike about the product?
High prices.............................
What problems is the product solving and how is that benefiting you?
Meltwater is helping me gather all the media data that it´s difficult to find by myself.
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