Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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2,354 reviews
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Response time and attention from account executives should be improved.
What do you like best about the product?
Search engines and the option to personalize newsletters
What do you dislike about the product?
The service of the account leaders and their administrative personnel
What problems is the product solving and how is that benefiting you?
It is very useful for monitoring media, reporting media mentions, monitoring and managing social networks.
I'm very satisfied with all the tools that I have used into the Meltwater platform
What do you like best about the product?
It's super easy to use it and helpful to create all the reports I need.
What do you dislike about the product?
Sometimes we have found some mistakes in dating and also we cannot connected an Instagram account las time.
What problems is the product solving and how is that benefiting you?
Hearing the different voices on social media, making good reports to our clients, easy to follow the tendencies...
I love it!
What do you like best about the product?
I really like the tools that the platform has and how it provides me with results of my organic content.
What do you dislike about the product?
I would like a tool to recommend the time and day when my audience is most receptive to my content.
What problems is the product solving and how is that benefiting you?
Programming, Social Listening, and Competitor Analysis
Very useful.
What do you like best about the product?
I can find the information I need very quiclky.
What do you dislike about the product?
There is not an accurate ad value of the news.
What problems is the product solving and how is that benefiting you?
When I need to look for specific news or specific themes.
Useful tool for media monitoring
What do you like best about the product?
I like how easy it is to track media mentions across different regions and languages. The dashboards are simple and useful.
What do you dislike about the product?
Sometimes the platform takes too long to load, especially when handling large amounts of data.
What problems is the product solving and how is that benefiting you?
I use Meltwater as part of the communications team at CAF to monitor media coverage, track social media performance, and analyze public sentiment across Latin America and the Caribbean.
User Friendly
What do you like best about the product?
How user fiendly and easy it is to use it. Also fast results
What do you dislike about the product?
Editing dashboards can be tricky and some graphics are not downloaded correctly
What problems is the product solving and how is that benefiting you?
Tiktok demographics implemente din KLEAR is great.
Effective and does not have many technical difficulties in comparison to competing softwares
What do you like best about the product?
It is accurate and efficient. Additionally, the customer support is friendly and knowledgeable
What do you dislike about the product?
It is missing mentions from Instagram, which contributes greatly to media coverage
What problems is the product solving and how is that benefiting you?
it is able to track coverage of ad hoc crises
Great platform but expensive.
What do you like best about the product?
The AI and outreach tools. The customer support.
What do you dislike about the product?
Media contacts are not updated and do not include mobile numbers .
What problems is the product solving and how is that benefiting you?
sending out press releases and media advisories as well as monitoring client news and industries.
A very diverse, helpful tool
What do you like best about the product?
I like that I can get a lot of work done in one spot. I schedule my social media, access mentions, do analytics reports, etc all on one platform. The customer service is superb too. I use Meltwater most days to post to all social channels.
What do you dislike about the product?
It's not the most responsive or fastest site. It takes too many clicks and loads to do what I want. I wish it was faster, more modern, etc.
What problems is the product solving and how is that benefiting you?
Posting all channels in one spot. Doing multi-channel social reports. Saves time
Meltwater is Great!
What do you like best about the product?
Allows us to track/monitor headlines and articles that mention us as a company, customers, and the industry as a whole. We are also able to monitor social media.
What do you dislike about the product?
It can take some training to get well equipped to truly understand how to unlock all the tools of meltwater.
What problems is the product solving and how is that benefiting you?
Ease of use
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