Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Klear is a wonderful platform for influencer marketing and analytics!
What do you like best about the product?
I love how Klear streamlines the entire process of pulling/scouting influencer metrics/prospects. It makes finding the right content creators for your company a breeze.
What do you dislike about the product?
I don't have any downsides, truly! I really enjoy using Klear for my company and I think we all have found it useful in some capacity, even if we don't work directly with digital marketing.
What problems is the product solving and how is that benefiting you?
Klear is helping us to expand our influencer network, which in turn, enables us to garner more programs from brands that continue to sponsor our business. It's truly a win-win!
A great PR tool.
What do you like best about the product?
Meltwater has been tremendously helpful in tracking any positive sentiments across news and social media. It is a great tool to have handy for reporting.
What do you dislike about the product?
I'm happy with Meltwater. No dislikes here
What problems is the product solving and how is that benefiting you?
Meltwater is very user-friendly and helps in our monthly reporting sharing across the greater team.
Great platform, even better client service.
What do you like best about the product?
I like the reliability of the platform but the personal connection by our account manager in working to truly understand our business is what sets MW apart from the competitors.
What do you dislike about the product?
Have had a great experience with the platform and connection with our account manager. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
MW brings all our engagements and interactions and placements together in one easy-to-manage platform.
Meltwater is a great platform for reporting analytics and has a robust media database.
What do you like best about the product?
My team benefits from saving time while searching for media coverage, both traditional and social, and Meltwater has great reporting analytics to show each client the progress based on our activities.
What do you dislike about the product?
The algorithm for searching each client can be difficult at first. However, if you contact your account representative, that person will be able to set up your searches for you / support in any way.
What problems is the product solving and how is that benefiting you?
We rely on Meltwater to report on analytics from traditional and social media as a result of our campaigns for our clients. We also use the media database to build media contact lists and reach reporters.
Experience with Meltwater
What do you like best about the product?
The ability to monitor publications from across the globe, including non-English speaking markets. It works well for a company like UiPath with a global presence.
What do you dislike about the product?
I would like for the team to be more agile and follow through with clients' requests and be able to keep us updated on the progress. Proposing a structured timeline will contribute to a more pleasant experience working with UiPath. The relationship is rather passive, in my honest opinion.
The tool itself is fairly intuitive overall. However, it takes a while for us to grasp the navigation features.
The tool itself is fairly intuitive overall. However, it takes a while for us to grasp the navigation features.
What problems is the product solving and how is that benefiting you?
The tool itself is relatively intuitive overall. However, it takes a while for us to grasp the navigation features.
If I can gain further access to each search folder Meltwater creates by viewing the full list (at the backend), I will be able to provide more feedback.
If I can gain further access to each search folder Meltwater creates by viewing the full list (at the backend), I will be able to provide more feedback.
So easy to use!
What do you like best about the product?
The various elements that this platform has available is wonderful! I love being able to tackle any project I have in mind by easily navigating the available tools. Setting up things like dashboards, daily digests, weekly newsletters and such for our internal teams has been very helpful as well. Our Meltwater rep has been absolutely wonderful as well, taking me as a new hire, and getting me up to speed on everything the platform can do!
What do you dislike about the product?
The only negative thing I've noticed is that some media contacts wound up getting their personal email addresses pulled in. This has caused a bit of anger reflected back to us via email after sending out a press release.
What problems is the product solving and how is that benefiting you?
Meltwater helps us efficiently reach out to a targeted group of media contacts, ensuring our message is going to the right people. Meltwater also allows us to help keep our leadership team in the loop of recent news articles without having them sift through all the noise.
My meltwater experience
What do you like best about the product?
Meltwater has been great for organizing, scheduling, organizing and tracking content for me.
What do you dislike about the product?
The annoying popups about having to post 15 minutes out. I know, but the way the time defaults in the scroller it warns me every time.
What problems is the product solving and how is that benefiting you?
Meltwater is helping us queue content smoothly and is very helpful with tracking tags we assign to posts.
Great communication and services throughout the platform!
What do you like best about the product?
Everyone at Meltwater has been so helpful and communicative! I love the Engage platform and how user friendly it is. It is great to see everything in one place in an organized matter. I would definitely reccomend!
What do you dislike about the product?
The only thing I dislike is that the reports section is a little confusing but everyone has been helpful with creating searches.
What problems is the product solving and how is that benefiting you?
I mainly use Meltwater for social media monitoring and publishing. It is extremely nice to see everything in one place and easy to navigate the platform. It is also nice to have analytics and the ability to reply to messages in one place.
Meltwater is a useful information aggregator and analytic tool
What do you like best about the product?
My favorite tool on Meltwater is the dashboard that lets me see where my company is being mentioned at a glance. This tool can be a useful one-stop shop for monitoring multiple social media accounts and news mentions. The Meltwater staff with whom I've interacted are always helpful.
What do you dislike about the product?
I find the platform to be a little buggy, which makes the experience somewhat frustrating at times. Furthermore, while there are several interesting tools built into Meltwater, they are not always intuitive and require a good deal of training and practice to get the most out of them. I did not find the newsletter distribution function to work well, and I ended up using a different service to manage social media posting, but as a monitoring tool, Meltwater has worked better than others I've tested.
What problems is the product solving and how is that benefiting you?
I needed a central clearing house to see where my company is being mentioned in the news and on social media. Meltwater does this pretty well (though it does require some fine-tuning with my account representative). It also has analytical tools and search functions that help me find newsworthy items I would have otherwise missed.
Excellent Influencer Performance Software
What do you like best about the product?
The platform is so easy to use and connect our influencers and team members. Metrics are excellent. Easy to find potential new members as well.
What do you dislike about the product?
YouTube metrics are not tracked as easily. Occasionally have issues connecting profiles but it is rare.
What problems is the product solving and how is that benefiting you?
Allows me to track all content from my influencers in one place and measure them properly. This is an incredible time saver!
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