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Tableau [Private Offer Only]

Carahsoft Technology Corp.

Reviews from AWS customer

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27 reviews
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External reviews are not included in the AWS star rating for the product.


    Amir Tolba

Good visualization features and easy dashboard creation and administration

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

I handle the development and administration of dashboards. I primarily use it for HR and finance. Assurant Financials specifically.

How has it helped my organization?

I find it to be the best BI tool for visualization. 

What is most valuable?

We use most of the features from the analytics menu, like getting trends and forecasts. 

We also love creating stories by combining sheets together, which is a really nice feature. 

We frequently utilize visualizations using maps and different objects, all with rich coloring options. And tooltips are absolutely essential for us. 

Tooltips, like the pop-up descriptions when you hover over some object or graph.

Those tooltips in Tableau are great features. Tableau even lets you call another dashboard from within the tooltip itself, which is truly amazing.

I've been following Tableau, and they're definitely making great progress. For instance, they added some generative AI features which I haven't used yet.

What needs improvement?

More integration with Python or something related to machine learning would be a good improvement.

For how long have I used the solution?

I have been using it for eight months now. 

What do I think about the stability of the solution?

It's been very stable for us. I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

Based on my understanding, it's a highly scalable solution. However, I haven't personally tested it with Tableau, which is used for integration. But for the features I've used, I'd rate the scalability an eight out of ten. 

There are only around 30 key users. But they're very satisfied with it, even though we're still in the initial stages and changing our data culture.

So, we plan to expand the usage further. 

How are customer service and support?

The customer service and support are very responsive and supportive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I briefly explored Oracle Analytics, specifically a development tool called Oracle APEX. It includes some visualization features, but they're not as advanced as Tableau's.

In terms of visualization, Tableau is the best.

How was the initial setup?

The initial setup was very easy, especially on the cloud. So, I would rate my experience with the initial setup a nine out of ten, with ten being very easy. 


What about the implementation team?

The deployment is very quick. Installation takes just a few minutes, definitely less than an hour.

We're still in the early stages of our project, so we're using the cloud. But I've also used Tableau Desktop, which is the client software installed on a PC. That was smooth as well.

What was our ROI?

It's too early to calculate ROI definitively, but we're seeing progress.

What's my experience with pricing, setup cost, and licensing?

Pricing might be slightly more expensive than some competitors, but for our organization, the cost hasn't been an issue.

What other advice do I have?

I highly recommend exploring Tableau's cloud-based demos and templates. You can learn a lot without purchasing the software. Also, tap into the Tableau community to gain knowledge and expertise. By doing this, your initial setup and learning curve will be much faster.

Overall, I would rate the solution a ten out of ten. I really like it.


    Roshan Jayakodi

A user-friendly tool for visualization

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

As an administrator, I use the solution in my company to deal with customers' current deployments and help with the troubleshooting process in case of issues while keeping a check on the performance, like the coverage provided by the solution.

How has it helped my organization?

Tableau is a good product for some of the projects my company has handled, and we have also used it as a visualization tool. Considering how certain products work for customers and how their businesses function, it is easy for my company to use Tableau in such environments as it is a user-friendly tool.

What is most valuable?

The most valuable features of the solution are the permission management and the user management.

What needs improvement?

With Tableau, the only downside stems from its prices, especially in the country where I reside, which is Sri Lanka. When my company reaches out to new customers with Tableau's new costs, we find ourselves at a disadvantage. The price is an area where improvements are required.

I think Tableau plans to release some AI-integrated features in 2024 for one of our company's clients we had initially. My company plans to use the AI-integrated version of the solution when it is released. AI is one of the best things that I was hoping to have on Tableau.

The only issue with the solution is with its prices at a regional level. Integration-wise, it is a good product. Tableau always provides support to users. Tableau should introduce some special pricing for its existing customers, and it should be possible for the partners and resellers to provide such special prices to customers.

For how long have I used the solution?

I have been using Tableau as an administrator in my company for four years. My company, which is in Sri Lanka, has a partnership with Tableau.

What do I think about the stability of the solution?

It is a stable solution. If the people who are working on the tool know about the product, then it's a stable solution. New people who have an understanding of the product can use its stable nature. Stability-wise, I rate the solution a nine out of ten. There is a possibility that the product crashes at times.

What do I think about the scalability of the solution?

The product offers scalability or scaling out options, but at the moment, there is no demand for the product from the customers, and nobody is getting it deployed. In general, though it is a scalable solution, no one prefers using the product presently. Recently, I have only done two deployments of the product for our company's customers. The people who use the product are not satisfied with it.

The product's clients are major banks and some other businesses operating in the financial sector, meaning all of the tool's customers run enterprise-sized companies.

How are customer service and support?

The solution's technical support was good. I rate the technical support an eight to nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was not very easy as it was a little bit of a technical process about which I didn't have any experience. I rate the product's initial setup phase a six to seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.

Most of the solutions I have deployed have been done on an on-premises model. For some new customers, my company has deployed the product on the cloud. If customers are okay with their budgeting part, I suggest they deploy the tool on the cloud.

For new users, our company can set up an environment. If the customer can provide an on-premises environment, we can set up Tableau in four to five hours. A single-node deployment takes around four to five hours, but if it is a marginal level of deployment, it might take a day or a day and a half.

When involved in the deployment, if there is some support from the customer's IT team, then only one person is required to take care of the deployment process.

What's my experience with pricing, setup cost, and licensing?

I rate the product price in the Indian region a seven to eight on a scale of one to ten, where one is a low price, and ten is a high price. For the other regions in the world, the price of the product might be average. The additional cost attached to the product crops up when users plan to use the product on an on-premises model.

What other advice do I have?

I recommend the product to those who plan to use it. Tableau is a good visualization tool for everyone, and it is also easy to learn, especially when compared with its competitors.

I rate the overall tool an eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Ambar Pradhan

Reduced time spent creating reports and dashboards, easy to work with and offers AI-powered features like automatic prediction

  • January 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use it for sales tracking, incident management, and monitoring proactive tickets from different tools and systems. These are my three major use cases.

How has it helped my organization?

The biggest benefit is significant time savings in creating reports and dashboards. We now spend less time creating dashboards and reports. It's also very user-friendly and easy to work with.

What is most valuable?

The dashboards are amazing, with different report types and stunning visuals. Most importantly, Tableau's AI with machine learning automatically predicts features and reports based on historical data. These are the three most valuable features for me.

What needs improvement?

Firstly, the high cost of Tableau licenses makes it inaccessible for many mid-scale clients. Secondly, the server requires at least 128GB of RAM, which can be impractical for some systems. We need a dedicated system to use Tableau. 

These are the two major challenges I see, especially for smaller organizations. Perhaps introducing lighter options or scaling solutions could be helpful.

Tableau offers some of the best features in the market. Enhancements are always ongoing, and it's already one of the strongest BI tools available.

For how long have I used the solution?

I've been working with Tableau for over five years.

What do I think about the stability of the solution?

Everything seems fine. They provide good materials and articles for updates, so it's not cumbersome. It's quite good, actually.

What do I think about the scalability of the solution?

It definitely scales well. It's one of the best in the market for that. We have over 300 users in my organization using it.

Which solution did I use previously and why did I switch?

I use various BI solutions. Primarily, I work with Power BI. We use two services: the server to upload reports and the Power BI Service. 

We also use Tableau for one client for reporting, dashboards, and reservations. Additionally, I use SAP Business Objects for reporting purposes.

One of Tableau's big objectives is reporting. It is superior compared to other tools. 

For on-premises Power BI, the biggest challenge is it's not fully integrated. We need separate applications and deployments on different machines. That's cumbersome. 

With the Tableau server, everyone can share reports on one server, which is much more efficient. Reporting with Tableau is amazing compared to Power BI Desktop. 

As for cons, the application size is quite high, and 128 GB of RAM is needed for the Tableau Server so if we need a lighter version of Tableau.

How was the initial setup?

The initial setup was not cumbersome, it was straightforward for me. It is like a default application in my system, I was not part of the infra team. 

What about the implementation team?

As a user, I haven't encountered much maintenance myself. Infrastructure management manages it.

What was our ROI?

The value for money is definitely there. Tableau is a bit higher side as compared to Power BI services because Microsoft is offering really, very amazing prices. At the organization level, Microsoft provides PowerBI service as a package, and they are offering more than 30% to 60% of their end customer. 

But, Tableau is on the same side, cost-wise,  Tableau is a bit high.

What other advice do I have?

I would like to recommend Tableau because of the dashboarding, reporting and the features they are providing to end customers. So it is very commendable.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises


    DorianS

Easy integration with interactive storytelling capabilities but needs to improve data preparation features

  • October 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

My primary use case of Tableau was in conjunction with Salesforce to enhance my data visualization and analysis capabilities. 

Tableau empowers users to delve into their data deeply, effortlessly unlocking valuable insights and critical information. It's got a user-friendly interface and extensive visualization capabilities that allow me to create compelling reports and dashboards that help me make better decisions. 

How has it helped my organization?

Tableau has greatly enhanced our organization's data-driven decision-making processes by enabling us to create visually compelling reports and dashboards.

This capability has led to better communication between teams. Despite some limitations associated with custom data connectors, Tableau has proven to be an invaluable tool for aggregating data from multiple sources, offering us a complete view of our operations. 

This comprehensive perspective has allowed us to identify trends, make informed decisions, and optimize our strategies, ultimately leading to increased efficiency and competitiveness in our industry.

What is most valuable?

The most valuable features of Tableau for our organization have been the interactive storytelling capabilities and easy integration with Salesforce. We can create visual descriptions of data, making complex information accessible and interesting to all sides. This feature enables us to effectively communicate data-driven insights. 

In addition, our integration with Salesforce provides access to critical sales data in real-time, which facilitates quick decision-making and improves customer relationship management. Together, these features enable us to get the most out of our information assets, which helps us to develop informed actions and strategies.

What needs improvement?

Tableau is excellent at visualizing data, however, I think improving the data preparation features would be a great addition. Navigating through activities like cleansing, reshaping, and wrangling extensive or complicated datasets could prove challenging within the Tableau environment. 

Also, the settings for working with complex datasets also need to be changed. In the next version, it would be good to add user-friendly resources for beginners, such as interactive tutorials and templates, to make Tableau even more accessible to a wider audience.

For how long have I used the solution?

I've used the solution for more than three months.

Which solution did I use previously and why did I switch?

I used a range of solutions to find the best one. I haven't switched; I'm using them at the same time.

Which other solutions did I evaluate?

I evaluated QlikView.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Aruna Basnayake

Scalable platform with a straightforward initial setup process

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our clients from different industries use Tableau for data visualization purposes. 

What is most valuable?

Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards. It stands out in handling and utilizing data compared to other products like Oracle BI.

What needs improvement?

There should be stronger data modules for the platform.

For how long have I used the solution?

We have been using Tableau for the past one and a half years.

What do I think about the stability of the solution?

The platform is relatively stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is highly scalable. I have five clients, and the total number of users across all clients is around 300 to 400. I rate its scalability an eight out of ten.

How are customer service and support?

The platform's technical support services require improvement. There should be enough support during the deployment.

How would you rate customer service and support?

Neutral

How was the initial setup?

The platform is deployed on the cloud and on-premises. Its initial setup is straightforward. It took about an hour or two to deploy. I rate the setup process as a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tableau should be better to remain competitive in the market, especially when compared to alternatives like Power BI. By adjusting the pricing, it can appeal to a broader range of markets and attract more customers.

What other advice do I have?

I rate the platform an eight out of ten.


    Saikat-Das

Provides good scalability, but it could be better in terms of readability

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Tableau for the dashboard features. It helps us with the global planning of our business.

What is most valuable?

The product has the best features for analytical views and filters. Its integration with Jira helps us prepare intuitive dashboards with filters to share different details of broad-scale planning for a quarter or a year of our business.

What needs improvement?

The product’s router could be better in terms of readability. When we put more information on a single screen, it gets compressed and superimposed in many places while scrolling. It could be improved.

For how long have I used the solution?

We are using the beta version of Tableau.

What do I think about the stability of the solution?

I rate the product’s stability seven or eight out of ten. I have never seen it crash.

What do I think about the scalability of the solution?

The product’s scalability is good; I rate it a seven or eight out of ten. I have seen many people concurrently using it.

How was the initial setup?

The product is deployed on the cloud. I rate its initial setup process a five or six out of ten. It is difficult because it has complex documentation, and I am still learning it. A team is involved in the implementation. It takes three hours to complete the process.

What other advice do I have?

I advise others to opt for a POC and proceed with the product. I rate it a seven out of ten.


    reviewer2236278

An easy-to-deploy tool that performs well and enables users to create visualizations easily

  • July 18, 2023
  • Review provided by PeerSpot

What is most valuable?

The product’s performance is better than other tools. The working speed is good. Creating visualization on Tableau is somewhat easier than other tools.

What needs improvement?

The product has some limitations. Creating empty extracts is not easy. We faced some issues in the initial phase. Creating extracts side by side with multiple lines is not possible in Tableau. This feature is available in Power BI.

If we want to make any changes to the server, we must have the Administrator role. The product should also allow users with Explorer roles to make these changes.

For how long have I used the solution?

I have been using the solution for the past three and a half years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. Around 50 people are using the product in our organization. Everyone knows about the product. We have around seven administrators. The number of administrators varies based on the project and tasks.

How are customer service and support?

The technical support is good. I raise a ticket in Tableau Community if I get stuck at any point. I can get the solution easily from the community.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am also using QuickSight. When we create multiple visualizations and multiple sections using Tableau’s dashboard, the way of executing the visualization is quicker in Tableau compared to other tools. We can pull millions of data and create millions of tables. Apart from the performance issue, compared to other tools, the product provides the best and most advanced features.

How was the initial setup?

The initial setup is easy. The time taken for deployment depends upon the data, the visualization, the types of reports, and the number of cards.

What other advice do I have?

We are also learning to use other tools. It is beneficial to learn Tableau. It will help us in the future. Overall, I rate the solution a ten out of ten.


    reviewer1563138

With a straightforward initial setup phase in place, the tool is useful for businesses to analyze their sales and service inventory

  • July 12, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Tableau in a jewelry company to analyze sales and service inventory.

What is most valuable?

I can't comment on the valuable features of Tableau. I am familiar with some of the other tools, but I can't point out one specific big feature of Tableau.

What needs improvement?

A specific thing in Tableau is that I have looked at how to add pictures to the reports. I don't have the ability in Tableau to create a tooltip and see the picture of a piece of jewelry or watch that is a best seller.

For how long have I used the solution?

I have been using Tableau for over five years. I don't remember the version of the solution I am using, but I feel it is the upgraded version. Maybe the server is not the latest one, which might be behind by a year. I am a customer of the solution.

What do I think about the stability of the solution?

Tableau does break down a little bit. The server version of Tableau doesn't allow you to see what is going on, making it a part of Tableau that is not great. Tableau's server version doesn't provide the ability to extract the information to see why the reports or dashboard didn't run properly. When you refresh in Tableau, you can't see what it's doing, and nothing happens since it doesn't show you what's going on, and then Tableau gets fixed all of a sudden.

What do I think about the scalability of the solution?

One of my biggest problems is getting all the users to use Tableau, but that's not a specific problem of the tool alone since it is one of the most common problems among BI tools.

I only have ten Tableau licenses that are used in my company.

How are customer service and support?

I have only sought some local support within Israel for Tableau. The only way to solve the problems in Tableau is through checking on forums.

How was the initial setup?

Tableau is deployed on-premises.

Tableau's initial setup was straightforward. When you need to make complicated dashboards, that can be very difficult in Tableau, but the initial setup was very quick. Connecting the data sources was very easy in Tableau.

What's my experience with pricing, setup cost, and licensing?

The pricing for Tableau is the same as the other products in the market. I haven't checked Tableau's price recently, but I don't think it is a factor when choosing the tool.

Which other solutions did I evaluate?

Before choosing Tableau, I had checked QlikView, which is now Qlik Sense, and I preferred the way Tableau works over Qlik Sense. Tableau made me feel independent and not dependent on programmers, making it more user-friendly.

What other advice do I have?

I would look at Microsoft Power BI. I am unsure if I would push Tableau since it is not a widely used tool. I don't know if others in the field of jewelry use Tableau.

Overall, I rate the solution between a seven and eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Syed Fahad Anwar

Substantial amount of customization available, stable, and scalable

  • September 14, 2021
  • Review provided by PeerSpot

What is our primary use case?

We use Tableau for the all kind of dashboards.

How has it helped my organization?

Tableau as a BI solution provides a platform to develop user-friendly, story telling dashboards, which provide insights to help management take decisions.

What is most valuable?

The solution has a lot of customization when comparing to Microsoft BI.

What needs improvement?

The customization requires a lot of effort and should be simplified. The performance could be better. When comparing the performance of Tableau to other solutions, such as Microsoft BI, they are not as good.

For how long have I used the solution?

I have been using Tableau for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Tableau has good scaling capabilities.

We have approximately 30 to 40 users using this solution in my organization.

How are customer service and support?

The support is good for Tableau. However, if we ask for a certain feature they will not entertain us, unless other customers are also asking for the same feature.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously were using Microsoft BI and we switched to Tableau because of the increased level of customization it provides. Microstrategy can also be a considerable alternative.

How was the initial setup?

The installation is complicated and took us approximately four hours.

What about the implementation team?

It would be best to use an integrator or other professional assistance for the implementation.

We have approximately two engineers that handle the maintenance of the solution.

What was our ROI?

Our management can take decisions based on insights provided by Tableau, which are smart and help us reduce costs and data issues.

What's my experience with pricing, setup cost, and licensing?

There is a license for the use of this solution and it is on a per-user basis. The server is free but the users you have to pay for.

Which other solutions did I evaluate?

We performed a POC before going with Tableau, we tried Power BI because Power BI is competing against tableau. But to use Power BI at its full potential, you need the Power BI cloud edition, which our organization cannot go with. So the obvious choice was to go with Tableau.

What other advice do I have?

Tableau is very good, but customers have to understand the requirements of hardware and software the way Tableau works. If they have some requirements that Tableau cannot meet, they will understand how to do it in an alternate way.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Guillermo (Bill) Cabiro

Tableau provides very fast interactive visual analysis.

  • April 14, 2014
  • Review provided by PeerSpot

I do use both Tableau and QlikView. Although very different, I really like both solutions. They belong to the new BI generation known as Interactive Visual Analytics.

In my opinion, QlikView has a more intuitive interface for regular users or executives that are not technical experts but the development side is a little more complex. Up to version 12 QlikView did not provide drag & drop features.

If a user wanted to see something not included in the application the new object had to be created by a power user or developer because Qlikview's scripting has somewhat of a learning curve.

On the positive side, QlikView's scripting is a great asset as it functions as an ETL allowing the integration of hundreds of different data sources into the same visual app.

Another feature that’s extremely useful is Qlik’s proprietary Associative Model that allows the users to visualize data relationships that exist as well as those that do not.

Tableau on the other hand is a lot easier to use for developers, analysts or power users who need to connect, manipulate and visualize data rather quickly. While this makes Tableau a better fit for the more analytical crowd, it may not be as appealing or intuitive to the regular or casual business users as QlikView is.

Tableau has full pivot, drag & drop and drill down capabilities that are great for developers or power users. They can rotate measures and dimensions and graph them instantly using visualization best practices as suggested by the "show-me" feature.

Tableau’s provides a forecasting function and the capability to connect with the open source statistical program R to include predictive modeling.

Tableau includes a Data Interpreter that makes data cleansing, column splitting and crosstab pivoting very intuitive. Tableau’s latest versions allow joining tables from different data bases and have included the hyper data engine that provides 5 times faster query speeds.

The latest version includes "relationships" with an algorithm that makes
the necessary data connections automatically with no need to perform joins or add Level of Detail scripts (LOD) to eliminate duplicates. However one can still create joins to override relationships if for some reason it was necessary.

Also when opening older files containing joins they are kept under a 
"migrated data base" or the migrated joins can be deleted to be replaced with simpler automatic relationships. Tableau releases updated versions once a quarter.

Both Tableau and Qlik continue to be excellent. They are positioned at the top of the leader's quadrant in Gartner's 2022 Magic Quadrant report for BI and Analytics platforms.


In my experience the choice depends on the fit with the company culture and the users' profile.

Qlik introduction of their new platform called “Qlik Sense” provides intuitive drag & drop functionality to create visualizations. At this point Qlik Sense Desktop is free for personal and small group of cloud business users that need to easily develop analytic applications on their own - with virtually no IT intervention.  

Recently Tableau has moved to a subscription based model but still offers free products: Tableau Public and Tableau Reader to ease the user entry process.

It certainly seems like Qlik Sense is an attempt to regain some of the impressive growth Tableau has enjoyed during the last few years playing in the truly self-service visual BI segment.