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EAM for offshore oil and gas
What do you like best about the product?
HxGN is a very flexible software solution that we are able to frequently adapt to our industry’s ever changing needs.
What do you dislike about the product?
Some of our users are overwhelmed by the amount of data and organization of it. Often they are frustrated by the numbers of tabs and places where things need to be recorded. I wish there was a way to indicate required tabs so folks don’t have to go searching through everything.
What problems is the product solving and how is that benefiting you?
Accurately documenting completed maintenance for demonstrating to customers and regulators that we are maintaining our equipment properly.
EAM has improved our data management
What do you like best about the product?
The ability to organize and keep track of maintenance and assets has been extremely helpful. Its improved our maintenance and has helped increase productivity.
What do you dislike about the product?
Some of the issues with John ram is that there are features that are unintuitive and are also very confusing. The task scheduling is one such feature that is extremely confusing.
What problems is the product solving and how is that benefiting you?
It’s solving productivity and data collection issues. We went from paper processes with unnecessary steps to more streamlined digital steps.
Powerful app, but poorly set up and fragmented
What do you like best about the product?
It does a good job with tracking information throughout the steps of our WO process
What do you dislike about the product?
Too many separate products to buy for successful implementation, with difficulty transitioning between solutions and getting the most out of the system.
What problems is the product solving and how is that benefiting you?
Managing work order tracking and tractor/trailer repair & lifecycle.
Head - EDMS
What do you like best about the product?
SDx - It's nice document management system to managing all type of data and document for quick retrieval.
What do you dislike about the product?
SDx - Auto transmittal for auto closing document module to be developed.
What problems is the product solving and how is that benefiting you?
Managing project assets
Strong Community with HxGN EAM
What do you like best about the product?
I appreciate the large community available through HxGN EAM. I consult with them to understand how they have approached problems similar to ours. This has helped us with project management too. I can levy their experience to improve my cost estimates, schedules, and scope.
What do you dislike about the product?
There’s nothing in particular that I dislike, but I do find the HxGN EAM UI a bit dated. I hope to see improvements in the future.
What problems is the product solving and how is that benefiting you?
HxGN EAM does a lot for us, and that includes managing assets, preventative maintenance, and corrective maintenance.
Great product
What do you like best about the product?
HxGN EAM makes capturing data easy for our site workers and helps to present real-time data which is useful for troubleshooting and group discussions regarding maintenance and reliability at our various sites
What do you dislike about the product?
Nothing in specific just the amount of work it takes to transition over from our previous interface.
What problems is the product solving and how is that benefiting you?
Helping us to get real time data on dashboard rather than back flushing old spreadsheets to make BI dashboards
Infor EAM for Sevice Contract
What do you like best about the product?
Infor EAM gives option to define different types of services contracts billings based on type maintenance like FOC(Free of Cost), Material Based only, Labour Based only, Warrenty based.
What do you dislike about the product?
User interface could have been more user friendly and would be great if Infor works on user help or e-learning
What problems is the product solving and how is that benefiting you?
Option to segregate organization assets as per different billing types or assets which are out of warranty so that required action can taken before any breakdown
Infor EAM by Asset Management Perspective
What do you like best about the product?
The feasibility of defining Object Structure from top to down, in order to get the complete picture of any big machine/ asset on a single application screen. This way we can idea about the working conditions of any component in the structure.
What do you dislike about the product?
The user interface could have been more user-friendly.
What problems is the product solving and how is that benefiting you?
Infor EAM gives the option to define different types of Maintenances in addition to Breakdown maintenance with respect to Object like Preventive Maintenance, Calendar based Maintenance.
Very mature application to cater asset management processes
What do you like best about the product?
It performs really well with daily work orders and corresponding processes, including maintenance and related activities.
What do you dislike about the product?
There is nothing specific that I dislike about this application.
What problems is the product solving and how is that benefiting you?
Work order management and reporting
World leading best FM & EAM
What do you like best about the product?
Easy to implement, doesn't require any IT specialised resources user friendly system.
What do you dislike about the product?
Nothing to dislike for such an excellent system.
What problems is the product solving and how is that benefiting you?
First its providing best Assets register and hierarchy and have features to manage work orders from the same screen without moving to many different screens.
Recommendations to others considering the product:
MORGANTI KSA
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