What do you like best about the product?

I'm into my 11th month using Acumatica and I can honestly say it's more expansive than any other platform I've seen before. I see great potential but...

What do you dislike about the product?

Acumatica is built with very large, multinational clients in mind. Picture Toyota for example. The kind of large corporation that has an entire building full of IT professionals who will design and customize every user facing screen the average employee might see. This is NOT a turnkey platform. It's the engine hidden underneath whatever glossy exterior you can imagine. The problem is, right out of the box, you don't even have that engine yet. You'll get the parts for that engine. And there's not "some" assembly required. It's ALL assembly is required! The nuts and bolts you need for that assembly are like a giant basket of scrabble tiles each containing a word that only software engineers can understand. You quickly find out your only option is to pay enormous sums of money just to make the engine run. Congrats, you now have the equivalent of a moped and you're trying to drive on the highway. So you pony up and ask them to assemble a car. It arrives but wait.. no wheels? I'm sorry, wheels are extra. I know this is a silly analogy, but it's pretty close. I'm an accountant with 25 years of experience. In all my travels, I've never come across software that's both so vast yet can't do the most basic things when you first install it. Acumatica kinda knew what a balance sheet was but I literally had to map out every single pixel before I could print out anything that resembles one!

What problems is the product solving and how is that benefiting you?

Acumatica can do almost anything you want it to, but everything you ask of it will have to be programmed, step by step. Kinda like teaching it how to walk again every time you want a new pair of shoes!