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Kore.ai

Reviews from AWS customer

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External reviews

460 reviews
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External reviews are not included in the AWS star rating for the product.


    Safae K.

Exceptional platform that simplifies bot development with user friendly interface

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
What was most helpful is the drag and drop interface for creating the conversational flows, enabling ease of use.And the fact that the platform enables connectivity with various systems and databases.
What do you dislike about the product?
There was nothing i've disliked.................
What problems is the product solving and how is that benefiting you?
It addresses the challenge of automating customer interactions trough AI-powered bots. And it’s benefits resides in providing 24/7 support- reducing response time and improving overall productivity.


    Umar F.

Extremely Innovative Product for Both Tech Industry and End Users

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
The most help full and inovative thing i felt abot KORE.AI was that it has provided all sorts of Features and Fultionalities covering all use cases to benifit administrators as well as more of End Users via Chat Bots in FinTech and other several major domains.
Which has almost reduced the hastle of conventional banking all around the globe.
What do you dislike about the product?
Well to be very honest I did not find any downside for using Kore Ai
What problems is the product solving and how is that benefiting you?
Kore.AI provides AI based conversational benifits for end users to solve their queries and problems related to the specific domains for which it is developed and trained along with it provides proper tracking and insights to the Product Owner to analyze properly.


    Thatikonda N.

Very good

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Best conversational platform and easy bot building platform
What do you dislike about the product?
Nothing.I want to have the more user interface styles
What problems is the product solving and how is that benefiting you?
Easy conversation makers


    Rahul D.

I will Suggest the Kore AI to colleague strongly.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I like to create chat bot and its very useful
What do you dislike about the product?
Nothing, I like all the things about Kore AI
What problems is the product solving and how is that benefiting you?
Kore AI solving and reduce the manpower to do support manually and its incresse the productivity and reduce the cost


    Keerthi C.

Impressed with the Interface

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The platform is very easy to learn. The interface is very friendly for building. I am very much interested to learn with this platform.
What do you dislike about the product?
nothing much to dislike, but two days training can be increased to 3days with less hours. That would be comfortable to attend.
What problems is the product solving and how is that benefiting you?
Innovative platform, no - code tools and solutions are used to deliver end to end customers and employee experiences.


    Computer Software

Good Platform

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use develop, implement chatbots on koreai
What do you dislike about the product?
Dark them missing : Being a developer habitual of using dark theme IDEs, i find little difficult to develop in light them
What problems is the product solving and how is that benefiting you?
Solving probelms related to customer support and implementating chatbots in such areas,
Easy alternatives to develop chatbots


    Ankita R.

Kore.ai best platform for Chatbot

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration of chatbots.
Easy to use.
What do you dislike about the product?
UI can be more easier to understand for beginner.
What problems is the product solving and how is that benefiting you?
Easy to integrate chatbot.
Anyone can learn


    Lalitha Sravya V.

Both basic training and advance training were very useful

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to build a chatbot even for a beginner.
What do you dislike about the product?
Had to copy paste every prompt manually when we need chatbot in other language.
What problems is the product solving and how is that benefiting you?
It is making the task of queries and simple task easier for employees.


    Sai A.

Best Platform to build Virtual Assistants

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Omnichannel Integartion,Agent Connect, Smart Assist, low code,API Integration, NLP, NLP Insights, Very active support, Easy to write flows, easily implimented, Configure Own LLM,Intergate any system easily
What do you dislike about the product?
No RBAC feature in search assist,Search assit
What problems is the product solving and how is that benefiting you?
Using Kore.ai I can easily build Voice bots and connect user with Live agent using smart assist, integrating API's with no hustle


    Bharath C.

Wisely designed AI Tool

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Its UI is very easy. Documentation is good.
What do you dislike about the product?
Need more examples in documentation and Forums response is very slow.
What problems is the product solving and how is that benefiting you?
Its solving the problem for general and intelligent conversations which saves time for an individual. Its handling of many queries saves time.