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AI For Process

Kore.ai

Reviews from AWS customer

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External reviews

460 reviews
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External reviews are not included in the AWS star rating for the product.


    Sweksha G.

I learnt development of chatbot using AI and NLP engine

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Development training for AI chatbot .. learnt many things like NLP engine, Intent and entity patterns
What do you dislike about the product?
I did not feel any dislikes on Kore.AI platform
What problems is the product solving and how is that benefiting you?
Giving answers of user queries with intelligence. It benefits to user for easy to use the services .


    Anjali B.

I learned lot of knowledge.

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
All things are good I like the help system in paltform where we can check related to topic documentation and more facilites like auto generating utrrance and more events
What do you dislike about the product?
nothing major i founf but sometime website cache issue infaced and lagging becase of that faced dificulties
What problems is the product solving and how is that benefiting you?
I made Chat bot for user interaction for ease communications so there is benefit user can connect virtual and digitally easy to add in website and also have lots of featyre can provide in chat bot


    Malyadri M.

Xo platform user-friendly

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The xo platform is is very user-friendly
The work flow is pretty simple and user-friendly. Auto save option makes developers life easy.
The NLP configuration is easy. I feel even non IT back ground people can build bots.
Deploy and publish options are pretty simple.
What do you dislike about the product?
While interacting with data base,I felt inconvenience. It would be good if you can make it more user friendly to retrieve data and add new data atleast for some testing purpose.
What problems is the product solving and how is that benefiting you?
We are exploring the business in conventional chats area.


    Sujatha S.

Course was good and helpful

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Easy implementation and user friendly menus
What do you dislike about the product?
in real-time implemention faces issue when call 2 service calls
What problems is the product solving and how is that benefiting you?
easy implementation and fast development


    John G.

Basic KoreAI Training Amazing

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
It is simple to use and you can customize your bot!
What do you dislike about the product?
Kore AI is great! I would suggest to my team using other chatbots!
What problems is the product solving and how is that benefiting you?
Customization with no code solution


    Mitalee J.

Review for Kore.AI framework

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
More features in this the framework
Less dependency on code
What do you dislike about the product?
Features should be made easily accessible and not hidden.
What problems is the product solving and how is that benefiting you?
Kore.AI is serving our internal chatbot in the organisation.


    Mohammad M.

Easy building of ChatBots

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration
Easy to integrate with other API's
What do you dislike about the product?
Better developer interface
Dark theme missing
What problems is the product solving and how is that benefiting you?
Creating Chatbots with GenAI capable helps businesses execution smooth.


    Information Technology and Services

Developer friendly platform

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Kore.AI has multiple NLP engines which makes it Robust compared to other platforms. The complex features are all easy exposed for a platform user. Entity level training. Interruption settings
What do you dislike about the product?
only improvement I would suggest about kore.ai is the debug log could tell exactly where the bot failed to execute a piece of code. Line number of the faulty code can be displayed which saves a lot of time.
What problems is the product solving and how is that benefiting you?
complex entity recognitions are all easily solved here. Also negative patterns training prevents lots of false positives.


    Sukanya D.

completed certification

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
im really happy i have completed my basic training i learned a lot things in my basic training excited more to learn advanced Ease of integration
Ease to Use, Ease of Implementation, Customer support, Frequency to Use Number of Features
What do you dislike about the product?
no dislikes is there im very happy to complete
What problems is the product solving and how is that benefiting you?
it helped a lot of things to design and build the bot


    Ashish C.

Kore Basic training

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Your training style was incredibly effective and engaging. The way you explained complex concepts with clarity and simplicity made it easy for everyone to understand. Your enthusiasm and passion for the subject were evident throughout the session, which kept us all motivated and interested. The real-life examples and practical exercises you incorporated helped solidify our understanding and made the content more relatable. Overall, your expertise and approachability as a trainer have left a lasting impression, and I look forward to applying what I've learned thanks to your guidance.
What do you dislike about the product?
Nothing as such. I quite liked the way training has been conducted.
What problems is the product solving and how is that benefiting you?
Kore.AI specializes in conversational AI solutions, aiding businesses in automating processes through chatbots and virtual assistants. By implementing Kore.AI's technology, businesses can enhance customer service, streamline operations, and reduce costs. These solutions offer advanced analytics, providing insights into customer interactions and behaviors to drive better decision-making and improve overall competitiveness.