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AI For Process

Kore.ai

Reviews from AWS customer

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External reviews

460 reviews
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External reviews are not included in the AWS star rating for the product.


    Dharmendra S.

Had a very good experience with the Kore.ai chat bot platform.

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
It is simple and easy to build bots using kore.ai
What do you dislike about the product?
nothing so far, probably the integration part.
What problems is the product solving and how is that benefiting you?
It is making customer support operation cost-effective and providing better quality control over the entire process.


    Bharadwaj C.

Best XO platform for creating Conversational Bot

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
User friendly platform, ease of implementation and number of features built with the XO platform is great!!
What do you dislike about the product?
nothing to dislike about kore.ai platform.
What problems is the product solving and how is that benefiting you?
Designig and building a conversational bot with very minimum code.


    Tahira K.

very user friendly and advance tool

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
updating technology everyday, I am using is everyday
What do you dislike about the product?
documentation is old it is difficult to follow
What problems is the product solving and how is that benefiting you?
I am creating a community helping virtual assistant


    Stefano G.

Kore leads in Conversational AI with best flexibility, breadth, and now Generative AI integration.

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
"Kore.AI provides unmatched flexibility and the most comprehensive integration options for enterprise solutions.
What do you dislike about the product?
I wouldn't say I have any major dislikes, but the online training could be more interactive and better integrated with the tool itself.
What problems is the product solving and how is that benefiting you?
Kore.AI acts as a universal platform for Conversational and Generative AI, connecting seamlessly across enterprise systems.


    Diksha G.

Amazing

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
detailed explanation and take all the queries positively
What do you dislike about the product?
nothing . everything is appropriate . no complaint
What problems is the product solving and how is that benefiting you?
It deal with day to day problems facing my user and it is beneficial as it save time


    Reshma S.

Best

  • February 16, 2024
  • Review provided by G2

What do you like best about the product?
Kore is User friendly and easy to create. Having many things to learn and hands on. Application integrations are really good. Easy to implement. Very supportive to customer. Mostly, customer will give preference to Kore.AI applications. User can easily communicate with Kore.AI applications.
What do you dislike about the product?
For new updates, Kore.ai applications are taking time and getting stuck while we work.
This we can understand. Because most features are getting added to Kore.ai applications.
What problems is the product solving and how is that benefiting you?
Kore.ai is providing a platform where we can create an applications. By using those applications, customer feedbacks will get improved and we can increase customer benefits too.


    Desiree B.

Kore.ai Platform Review

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Platform was easy to navigate. I really liked that the dev platform was divided into 3 features 1) Design 2) Dev & 3)Training. Being able to design the bot and the design automatically converting to a dev flow was pretty convenient. I also liked the feature of sharing ongoing progress with other stakeholders to test and add comments.
What do you dislike about the product?
I found it difficult to debug issues. It would be nice while testing the flow a colored line is shown throughout the flow to tell us which path was traversed. Also I didn't find the option to delete intents or delete flows as a whole, you have manually delete each step which can be tiresome.
What problems is the product solving and how is that benefiting you?
Building solutions faster


    Information Technology and Services

Excellent Platform

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
designing the conversational flows and able to share it with clients
What do you dislike about the product?
so far none I have seen that I dislike in this bot
What problems is the product solving and how is that benefiting you?
Its a very easy platform to design chatbots and create flows. and it requires less coding


    Maheswara Reddy V.

Nice platform to learn Creating virtual assistanceses

  • January 29, 2024
  • Review provided by G2

What do you like best about the product?
Natural Language Processing,Multichannel Support,Integration Capabilities,Analytics and Insights
What do you dislike about the product?
Nothing to dislike about kore.ai every thing is fine but one thing to change need to add more videos
What problems is the product solving and how is that benefiting you?
Customer Support and Engagement,Efficiency and Cost Savings,24/7 Availability,Data Analysis and Insights


    Sai Praneeth M.

It's an amazing platform to create to handle chatbots

  • January 26, 2024
  • Review provided by G2

What do you like best about the product?
The platform is very user friendly and has many advanced features in the platform. It has drag and drop features which are very useful in designing the flows
What do you dislike about the product?
Well, I didnot find any such in my usage
What problems is the product solving and how is that benefiting you?
It's helping to design and deploy AI chat bots which are helpful in creating virtual assistants and handling them