AI For Process
Kore.aiReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
460 reviews
from
External reviews are not included in the AWS star rating for the product.
Great Tool
What do you like best about the product?
Ease of Use, Features, Great Tool to add to my arsenal.
What do you dislike about the product?
The documentation seems a little bit old
What problems is the product solving and how is that benefiting you?
bot builder ease of use
This is a new experience, walking through the arena of artificial intelligence with Kore.ai.
What do you like best about the product?
The user interface (UI), features, and user experience of the Kore.ai dashboard are new and refreshing. As a developer, I can relate to the efforts behind the exceptional design of Kore.ai's dashboard.
What do you dislike about the product?
Obviously, there might be some resistance to change from users accustomed to the legacy dashboard. However, I believe that people will gradually relate to and become accustomed to the new dashboard.
What problems is the product solving and how is that benefiting you?
Kore.ai chatbots have made customer interaction easy.
Koreai
What do you like best about the product?
PS team is giving lot of time is resolving the issues.
What do you dislike about the product?
Smartassit is not so good, needs a lot of bugs fixing
What problems is the product solving and how is that benefiting you?
its helping in automating the agent transfer process for the enterprise client
Good
What do you like best about the product?
The best part is that there are lot of in built tools to build a chatbot
What do you dislike about the product?
Sometimes users suddenly logged out from the page, some services are not working properly.
What problems is the product solving and how is that benefiting you?
As we know AI is growing very fast so, using that developing chatbots will give a good user experience in shorter period of time.
A very useful and enriching experience
What do you like best about the product?
The integrations it allows and how intuitive the tool is.
What do you dislike about the product?
Maybe you should improve the stability of the admin, since at times it crashes or does not save changes.
What problems is the product solving and how is that benefiting you?
customer support
Overall a good experience
What do you like best about the product?
Low code no code platform to built conversational experience on digital and voice channels
What do you dislike about the product?
multiple different products that have different technical usage, and hence confusing for users who are learning.
What problems is the product solving and how is that benefiting you?
automate day to day tasks, that reduces the agent churn
Great learning experience
What do you like best about the product?
The best experience is training sessions for basic and advanced level which are conducted by kore ai team
What do you dislike about the product?
In the kore ai platform i attended a course of building a virtual assistant but it doesn't have any work tab or simple exercises for practice
What problems is the product solving and how is that benefiting you?
The kore ai is solving a major customer support problem by building chatbot
With kore ai platform i can build chatbot easily and more effectively
With kore ai platform i can build chatbot easily and more effectively
Very powerful product
What do you like best about the product?
Xo platform prebuilt integrations and multiple channels
What do you dislike about the product?
Arabic support as there are some issues while configuiring flows in Arabic language
What problems is the product solving and how is that benefiting you?
Decrease the human work load by using AI
Kore.ai XO Platform
What do you like best about the product?
Starting as low as free. Intuitive no-code development environment and easily extended using Javascript. Dozens of OOB integrations at hand. Hybrid and On-Premise options alongside cloud deployments. Great NLP engine.
What do you dislike about the product?
No real downgrades with the platform. Perhaps a Premium support available for short term use. Integration with Google Bard
What problems is the product solving and how is that benefiting you?
Easly adaptable to different use cases (internal and external). Great to automate repetitive support tasks and basic help. Great for assisting end users to check status of their cases and to deliver FAQ without frustrating or intricated desicion trees. Works great in Spanish.
Kore.ai is a chatbot development platform that offers experience optimization (XO)
What do you like best about the product?
Platform: It's easy to understand, flexible, and has broad capabilities
Documentation: It's excellent and answers all questions
Customer support: It's great
Bots: They're human interactive and not robotic
User experience: It's great for developers
Product: It's innovative and backed by a strong vision
Ease of Implimentation and ease of integration
Documentation: It's excellent and answers all questions
Customer support: It's great
Bots: They're human interactive and not robotic
User experience: It's great for developers
Product: It's innovative and backed by a strong vision
Ease of Implimentation and ease of integration
What do you dislike about the product?
Documentation can be a bit difficult to wade through at times
What problems is the product solving and how is that benefiting you?
Customer workflow through conversation support and easy to integrate with API's
showing 231 - 240