AI For Process
Kore.aiReviews from AWS customer
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Great NLP based Chatbot Platform
What do you like best about the product?
Easy to build chatbots and deploy them on various channels without necessarily needing to know detailed coding. Also having NLP inbuilt into the platform means that our developers/analysts building chatbots don't need to be data scientists.
What do you dislike about the product?
Deep, detailed, debugging can sometimes be a bit difficult - there are ofcourse debug tools available, however there are times when trying to trace back a certian bot interaction among thousands can be difficult from the interface.
What problems is the product solving and how is that benefiting you?
Able to enable clients via various channels without requiring us to build separate chatbots. This extends to being able to leverage existing chatbot flows for multiple languages. This allows us to scale out to multiple geographies/markets quickly and easily.
Kore.ai XO platform , IT Assist, Procure Assist assessment
What do you like best about the product?
It is GUI based Tool, easy to use, needs minimum coding, good analytics and multiple channles Out of the box.
What do you dislike about the product?
It may work better on chat history logs.
What problems is the product solving and how is that benefiting you?
It helps build conversation VA with an inbuilt NLP feature, testing utterances, and multiple options to integrate with APi. Middleware is available for agent transfer
No Code/Low Code Platform to Develop Chatbots
What do you like best about the product?
kore.ai is a fantastic platform for developing Chatbot. We can create an intelligent bot using the platform. It has a handy and essential feature, such as a dialog/Intent builder, that makes it easy to build bots. Kore.ai has a fantastic user interface; anyone can easily drag and drop and deploy a bot using the platform. We can also integrate the bot with multiple social media platforms and websites/apps.
What do you dislike about the product?
Nothing much to dislike because they keep fixing the bugs and other minor issues that we may face during the Chatbot development process.
What problems is the product solving and how is that benefiting you?
Kore.ai is helping me build chatbots using less or no code, which helps save time.
Health care provider
What do you like best about the product?
It is a low-code platform and direct user interaction.
What do you dislike about the product?
I faced some api bug issues and encountered some bugs in the platform.
What problems is the product solving and how is that benefiting you?
Easy to access and user interface. They provide services in various fields for users.
Definitely a leader in the Conversational AI space
What do you like best about the product?
Kore is one of the first companies to create a robust and feature-rich experience focused primarily on Conversational AI solutions. Their intuitive UI allows for quick deployment of virtual assistants by non-technical users while still allowing subject matter experts to tweak granular settings to optimize every aspect of the solution. Their multi-tier NLP engine is unmatched by most vendors and can support very complex conversations and context management.
What do you dislike about the product?
Maybe pricing. You get a lot for your money, though. I think some introductory pricing would benefit customers with small volumes and simpler use cases.
What problems is the product solving and how is that benefiting you?
Kore.ai provide a full-fledged platform on which they've developed easy to enable templates (BankAssist, HealthAssist). The ability to use those templates and jumpstart the development of a new virtual assistant while keeping the flexibility to customize down the road is key.
Good experience but a lack of support
What do you like best about the product?
The automatic learning and the simple design of the conversations.
What do you dislike about the product?
The lack of the caracteristics, like develope more advanced code or better forms and functions for them.
What problems is the product solving and how is that benefiting you?
The easy design and personalization for a variety of clients
A Platform that offers robus set of features
What do you like best about the product?
Kore.ai has a solid robust platform for building bots that can sit on the channels of your choice. The bot can be complex or simple based on your needs.
What do you dislike about the product?
There is a learning curve associated since the product is massive and full of features
What problems is the product solving and how is that benefiting you?
We built a website bot with Kore for lead gen and informing about the product.
Easy to use platform with not much coding knowledge
What do you like best about the product?
Very Intuitive and easy to use. The bot builder is designed as per the bot development life cycle and that makes it easy for non technical guys also to develop bots.
What do you dislike about the product?
Too many features are there. All might not be useful for every type of role.
The platform can be customized as per the user role and type of bot to be developed.
The platform can be customized as per the user role and type of bot to be developed.
What problems is the product solving and how is that benefiting you?
Chatbots can optimize the time of the marketing and sales team to generate leads. The AI gives the bot a human touch which increased the user experience.
XO platform review
What do you like best about the product?
Perfect blend of Conversational AI and Digital UX. Use of usage.
What do you dislike about the product?
Nothing specific to point out right now.
What problems is the product solving and how is that benefiting you?
Helps me design the bot seamlessly without having to worry about the coding aspect. One can put creativity into play.
Awesomeness
What do you like best about the product?
NLP part I liked it very much. Its control over the conversation and the depth it allows users to design is really good.
What do you dislike about the product?
nothing much disclikes. Lot of things to learn, but it helps for a better solution
What problems is the product solving and how is that benefiting you?
Conversation AI
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