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AI For Process

Kore.ai

Reviews from AWS customer

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External reviews

460 reviews
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External reviews are not included in the AWS star rating for the product.


    VASANTH S.

excellence webinar and workshop.

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Several workshops and webinar conducted by Kore.AI was very informative to gain new and leading industry knowledge, especially as an IT student it was very useful for me.
What do you dislike about the product?
other than hackathons there is a huge need for gaining knowledge on top technologies like Full stack development, app development, if certificate courses provided, will be very useful for us.
What problems is the product solving and how is that benefiting you?
good


    RAVITEJA C.

Extensive digital assistant platform

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Low code platform, incorporates all general software development standards , easy for newcomers to adapt
What do you dislike about the product?
Way too many features, sometimes getting confused , menu options can be organized in much better fashion
What problems is the product solving and how is that benefiting you?
Low code platform , easy to get started with virtual agents , personally felt good for financial and banking clients


    Bhaskar p.

Participated in hackathon. Kore.ai encourage individual to perform well and provide guidance.

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Training meterial and instructions given
What do you dislike about the product?
Bot builder too is amazing but i can't use python instead they want node js
What problems is the product solving and how is that benefiting you?
It solves real world problems with virtually by creating bots. It can be useful in any industry.


    nataraj m.

Kore AI Platform Review

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
I like creating chatbot in easy way without any coding and various templates are available in store helps me to create bot without any efforts and smart bot feature really useful
What do you dislike about the product?
I need some more templates based on particular category. there is only single workspace It would be fine when there feature to add another workspace and bot demo should be provided
What problems is the product solving and how is that benefiting you?
Instead of assigning a customer support I can use chatbot it replace the customer support and helps to customer related queries in faster way and can focus onto our customers


    Yash S.

Kore AI: Fast and Agile

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
Faster and cleaner UI helps the developer to work on the platform for longer hours. The drag and drop fucntionality and easy third party integrations result in a great development and testing environment. Multiple deployemnt models also help alot. Along with the NLP enginea and bot builder funcitionalities as a whole
What do you dislike about the product?
Nothing much as the the framework is great. However, Kore.ai could always be better by introducing more channels, speech functionalities and a much wider scope for intents training and recognition.
What problems is the product solving and how is that benefiting you?
Kore.ai helped us solve problems and come up with new solution in an efficient time span.
This helped save a lot of time dealing with internal issues, enabling us to focus more on our customers. Introducing the Kore.ai platform in our team for applciation development brought in more clients and better business.
It takes more time and effort to construct a bot when using a programming language like Python or.NET. These can be minimised, allowing for quicker development and deployment of the bots across various channels and one of the most likely Teams.


    Computer Software

Excellent Platform

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
Experiencing a great way of communication with a mentor on different concepts and ways of approaching topics, courses and excellent technical skills.
What do you dislike about the product?
Nothing, i dislike in this platform everything is working good and excellent
What problems is the product solving and how is that benefiting you?
It helps in getting the platform more simpler and easy suggestions with minimal code and inbuilt features.


    Computer Software

Good

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
Dialogs i like the most. kore.ai is good
What do you dislike about the product?
Training is the part i really dislike, causes issues
What problems is the product solving and how is that benefiting you?
Less coding needed


    AMAR T.

Kore.ai platform review for building and managing bots or virtual assistants

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Platforma pro vytváření virtuálních asistentů/botů/procesních asistentů. Podporuje webové stránky a platformy sociálních médií, kde můžeme spustit nebo integrovat boty nebo virtuální asistenty. Vytváření, integrace a správa botů nebo virtuálních asistentů není uživatelsky přívětivá.
What do you dislike about the product?
The interface is not user friendly. Needs improvement in User interface and help documentation.
What problems is the product solving and how is that benefiting you?
Building, managing, and integrating virtual assistants or bots.


    Hospital & Health Care

CHATBOT with many possibilities

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
i like the knowledge graph for training the faq's, and that we can extract the faq's other external websites in an easy manner, Dialog tasks will be easy to see the created flow of tasks
What do you dislike about the product?
sometimes the website is taking more time to load the content. More content videos should be available on youtube for easy implementation of different functionalities available in the chatbot
What problems is the product solving and how is that benefiting you?
Machine learning helps the chatbot in training the utterances and also the add synonyms is helping to add the user different conversations. and the faq's helping in answering the questions to the user


    Leisure, Travel & Tourism

Comprehensive Conversational AI Platform!

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The Kore.ai platform is easy to learn and quickly start to build chatbot and conversational platform products. The UI is very mature from a design flow, knowledge base, and integration stand point. Plus, the test environment is one of the best i've used.
What do you dislike about the product?
Don't know if this is a dislike more so than a feature request! I would like a better way to integrate teams and whiteboard together while building in the solution. Most conversational teams are remote so providing so native integrations like in other collaboration tools would be great.
What problems is the product solving and how is that benefiting you?
Kore is solving and helping drive self service and contact center agent productivity initiatives. It also has provided a prototype arena for new products that were build in the travel and tourism area for one of my previous employers.