The Right Tool for Search
What do you like best about the product?
What I like most about Coveo is how it consolidates into a single view all of my org's systems of knowledge (i.e. SFDC Knowledge base, JIRA, Confluence, Customer Portal) into a single and easily searchable view. I don't have to go into each seperate system(s) to find what I'm looking for.
What do you dislike about the product?
Sometimes we run into Index issues and results don't appear.
What problems is the product solving and how is that benefiting you?
consolidating into a single view all of my org's systems of knowledge (i.e. SFDC Knowledge base, JIRA, Confluence, Customer Portal) into a single and easily searchable view. I don't have to go into each separate system(s) to find the information I'm looking for. I can do it all within SFDC/Coveo UI
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