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External reviews

304 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

As comfortable as I hoped

  • October 08, 2018
  • Review provided by G2

What do you like best about the product?
The interface is great. I like how easy it is to perform fork and restore.
What do you dislike about the product?
Not enough control when there is an issue or outage. This makes sense because most of the heavy lifting is hidden from the end user.
What problems is the product solving and how is that benefiting you?
PostgreSQL storage as a service... Having the functionality without needing to maintain the infrastructure.


    Maksis K.

Modern and responsive

  • October 02, 2018
  • Review verified by G2

What do you like best about the product?
Unlike for most services that have Intercom + FAQs, Aiven seems to actually make the proper use of them - the workflow of

enter question in chat ->
it finds related FAQs with answers ->
you can continue chatting if you have additional questions

is actually working. The answers in the KB are up to date and cut-to-the-chase. When we've had less frequent issues, someone has responded to us quickly enough and rectified existing issues. So in short, support + troubleshooting is top-notch.
What do you dislike about the product?
There seems to be an overall lack of flexibility for configuring instances. It gives the feeling of "hm, I hope Aiven is good choice because what if we need to change this one parameter later on / run this extension in a different mode", etc. More concretely, it would be awesome to see
- custom machines, rather than pre-built ones (or a screen that lets you price estimate a custom build + request to migrate to that)
- more fine-grain control over the machine (pgtune type-of-stuff), being able to run profiling (eg iotop) on the machine, etc. I realise it's hard to do a lot of this for a managed instance, but it would reduce the vendor lock-in feeling.
What problems is the product solving and how is that benefiting you?
Being able to host a managed Postgres 10 and TimescaleDB instance, hence saving thousands of pounds in dev time of setting it all up ourselves.


    Information Technology and Services

Aiven Trial

  • September 14, 2018
  • Review verified by G2

What do you like best about the product?
So far so good. However, I wish they had mongodb as a service as well.
What do you dislike about the product?
Nothing as of yet. We have been happy with the service.
What problems is the product solving and how is that benefiting you?
Managed services. It's cheaper for us to hire out systems maintenance rather than hire team members to do the role.


    Computer Software

Powerfull/Effective but quite closed

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
backup, replication, cloud choice, price
What do you dislike about the product?
Automatic backup can not been acceded. No way to leave the service safely.
We have to create backup on our own (schedule, backup, restore, storage) just to get the ownership of our data.
What problems is the product solving and how is that benefiting you?
We do not have Ops team so we prefer using a techno-provider.
Recommendations to others considering the product:
Not specific to Aiven : As all cloud provider customer : keep a backup on your side.


    Commercial Real Estate

easy to setup and use

  • August 24, 2018
  • Review verified by G2

What do you like best about the product?
ease of creating and managing databases, very simple interface
What do you dislike about the product?
hard to programmatically create/update through terraform
What problems is the product solving and how is that benefiting you?
cheaper infrastructure. we are currently using heroku


    Financial Services

Very impressed with the breadth and depth of the service offering

  • August 20, 2018
  • Review verified by G2

What do you like best about the product?
TimescaleDB is available for Postgres; we can specify a cloud+region of our choice; the dashboards and help pages provide an excellent level of detail; the pricing structure is clear.
What do you dislike about the product?
Nothing, but I have some suggestions, if I may:
1. We only found out you offer TimescaleDB from a Tweet that I happened to find via Google. For us, this is a killer feature, but it was not obvious that you offered it :-)
2. Extremely minor: when I download Kafka credentials (CA, cert, key) it's not immediately obvious which file is for what purpose, or which project/service. May I suggest renaming them as follows (sorry if the formatting is lost when you read this):
ca.pem --> -ca.pem
service.cert --> --client.cert
service.key --> --private.key

This makes it super obvious what each file is for.
What problems is the product solving and how is that benefiting you?
We're using TimescaleDB to store ticker information from financial markets e.g. share prices at a given point in time. Also, Kafka allows us to coordinate data flows around our microservices. Aiven allows us to not be locked in to a single cloud provider and also frees us from maintaining critical stateful infrastructure like Postgres and Kafka.


    Information Technology and Services

Cheap alternative for databases

  • August 16, 2018
  • Review verified by G2

What do you like best about the product?
It's essentially the same quality and service that we were getting from our other providers (Heroku for postgres, InfluxCloud for our influx db), but for a better price. I needed to copy a postgres db from Heroku to Aiven, and was able to find some helpful documentation and complete the task easily.
What do you dislike about the product?
As with any transition to a new service or provider, it's hard to manage the migration of our existing providers to Aiven.
What problems is the product solving and how is that benefiting you?
We are looking to lower the cost of running our software by moving some of our databases to being hosted in Aiven. So far we have seen that Aiven offers a similar service to our current providers, but for less cost.


    Verified User in Computer Software

Can't complain

  • August 08, 2018
  • Review verified by G2

What do you like best about the product?
It's nice to not have to worry about managing Kafka as much.
What do you dislike about the product?
The classic issue of abstracting stuff away from you leaves with with lessened control when you need it.
What problems is the product solving and how is that benefiting you?
Reducing dev time spent managing infrastructure.


    Consumer Services

All in one

  • July 26, 2018
  • Review verified by G2

What do you like best about the product?
Good one stop shop for services that bigger enterprises charge more than what we're willing to pay.
What do you dislike about the product?
Some of their API is a little odd and there are a number of manual touch-points in the engagement that we're wary of.
What problems is the product solving and how is that benefiting you?
We wanted a Kafka cluster without having to run it ourselves. It was far cheaper than hiring a team to run it for us.


    Information Technology and Services

Very nice abstraction layer on top of you favourite Cloud Compute Provider

  • July 16, 2018
  • Review provided by G2

What do you like best about the product?
The fully managed services. Before I would have to setup Elasticsearch or Redis on our own cluster, and setup all the backing up myself. Also I mainly switched because that's the only way I could have a fully managed PostgreSQL with TimescaleDB extension.
What do you dislike about the product?
The Pricing is a little on the heavy side. I think you guys run on 2x (100%) margin on top of the raw Cloud Costs. Which is understandable, I don't know how much work has went into developing your products.
What problems is the product solving and how is that benefiting you?
Our startup needs to store vast amounts of time series data with very big ingest rates. We figured out TimescaleDB extension for PostgreSQL would be the perfect solution, but at the moment as we are just 2 developers we don't have the time and resources to maintain a database ourself. Google Cloud Platform has a fully managed PostreSQL database but it doesn't support TimescaleDB extension
Recommendations to others considering the product:
Go for it