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Harmony Sase perimeter 81
What do you like best about the product?
It helps in securing data as I work from home, so it helps in that!
What do you dislike about the product?
Nothing for now, everything looks good on this side!
What problems is the product solving and how is that benefiting you?
It helps in securing data from corrupted files and site allows us to work remotely independently.
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The best!
What do you like best about the product?
It is reliable and help our company safe from any cyber attack
What do you dislike about the product?
Small thing, sometimes I couldn't connect to a private network but it is not a big deal at all.
What problems is the product solving and how is that benefiting you?
Helps secure our data and and keep us safe from any cyber attack
Convenient and easy to use tool.
What do you like best about the product?
I like that you only have to connect once you start a session in your computer and you don't have to do anything else, the remote working sesion starts running whithout noticing anything different than when you are directly conencted to the server.
What do you dislike about the product?
Sometimes it doesn't connect quickly and you have to click connect a second time.
What problems is the product solving and how is that benefiting you?
Connection to the server when I work from home.
Perfect for what it Does
What do you like best about the product?
Fast Update Process
Good Interface - Even veter for Admin Panel
Good Response time on Site Maintenance
Good with adding new features
Good with Stable connection
Good Interface - Even veter for Admin Panel
Good Response time on Site Maintenance
Good with adding new features
Good with Stable connection
What do you dislike about the product?
Support response time could be improved.
Adding in speciffic rules can be a pain to monitor.
Support quality can be improved sometimes.
Adding in speciffic rules can be a pain to monitor.
Support quality can be improved sometimes.
What problems is the product solving and how is that benefiting you?
Quick and easy way to put tools on a VPn for makign a serverless infrastructure.
Good product, frustrating support
What do you like best about the product?
I have liked most things about the product. Very intuitive for end users is probably the most important. Only one outtage in 2+ years, if I recall correctly.
What do you dislike about the product?
It is frustratingly difficult to get a 30 minute technical support session. I haven't bothered them for anything in 2+ years of having the product (and many thousands of dollars spent with them) and I'm forced to waste 4 hours my time on something which would take their technical support team 30 minutes. Obviously many SaaS companies try to do the same thing and make it difficult to get in-person help, but I guess the price they pay is people like myself leaving frustrated and sub-par reviews. It's a shame because I really like the product otherwise.
It probably would have helped to have a more in-depth implementation session when starting out, since there were some key settings which we only learned about after having the product for multiple years.
It probably would have helped to have a more in-depth implementation session when starting out, since there were some key settings which we only learned about after having the product for multiple years.
What problems is the product solving and how is that benefiting you?
Perimeter 81 allows us to access secure organizational resources.
Fantastic Product, Great Support
What do you like best about the product?
Ease of use for configuration and deployment.
Customer support was a great help, had some little issues that with the help of fantastic support were resolved quickly.
A vast number of features are still to be explored to use for their full potential.
Customer support was a great help, had some little issues that with the help of fantastic support were resolved quickly.
A vast number of features are still to be explored to use for their full potential.
What do you dislike about the product?
There is nothing to dislike about this product.
What problems is the product solving and how is that benefiting you?
Locking down services to only be accessed via a certain IP
Great VPN!
What do you like best about the product?
It is incredibly user friendly an has great implementation!
What do you dislike about the product?
It takes a while to connect sometimes but that may be my internet otherwise it is great and easy to use
What problems is the product solving and how is that benefiting you?
Allows me to use other work related programs
Easy to use and secure!
What do you like best about the product?
The use of the app is really easy to use and also secure. We highly recommend it°
What do you dislike about the product?
Up to this point, we have not had any problems with the app.
What problems is the product solving and how is that benefiting you?
Secure navigation to use company tools.
Worst Customer Service in VPN Industry I Have Ever Experienced
What do you like best about the product?
Liked the logging activity in the dashboard, but I can't even be sure if it works at all.
What do you dislike about the product?
Customer service. First, they don't answer you. You wait for their reply. You ask again, they haven't read your initial query and wrote the scripted answer. You ask the query again, and they will not respond.
What problems is the product solving and how is that benefiting you?
Perimeter 81, unlike other business VPNs, seems to give a control over employees' logging activities which was an essential feature for us. But can't even test if it works or not with the customer service they have.
Reliable and user friendly
What do you like best about the product?
From a user perspective, I like the "always on" feature. the VPN is ready to do right when I start my computer and I do not have to think about that. The interface is very intuitive. Having used other VPNs in the past, I can say this is super-stable .
What do you dislike about the product?
I did not encounter any difficulty with this. If anything, the little icon on the right top when running is a bit small and the green/yellow dot hard to see.
What problems is the product solving and how is that benefiting you?
This is a time-saving application, as I do not have to remember to turn it on every time I log into my laptop
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