What do you like best about the product?

Getting several options to choose from to redeem my coupon is the best feature I could get from a single gifting platform. The diversity of categories available for rewards and incentives is really impressive. During the chekcout process, it is easy to understand what part/percentage of a coupon is being used, and information on how it will convert to anouther gift card is well presented - a case where often other platforms give anxiety to a user. I have used their platform for three ocassions in the past year. They also have a pretty active customer support which offers quick and efficient resolution.

What do you dislike about the product?

The user experience of the platform seems glitchy as some times it is required to sign in to redeem a gift coupon, while other times it seems achievable without signing in as well. Navigating the platform can seem confsuing.

What problems is the product solving and how is that benefiting you?

My organization uses it for employee recognition and for other company occassions. As a beneficiary of Xoxoday coupons I find it very convenient to have several options to choose from to redeem my coupon, as well as have the tranparency of the process to ensure I'm getting the best value out of my coupon.