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Quick and bulk Rewards and Incentives
What do you like best about the product?
Very useful to send bulk reward send option to employees or participant mobile number.
Easy to redeem vouchers.Employee
Recognition also can be done through XOXO day.
Customer care service also good and handling query quickly.
Easy to redeem vouchers.Employee
Recognition also can be done through XOXO day.
Customer care service also good and handling query quickly.
What do you dislike about the product?
None.
One time we faced SMS not delivered but team has resolved the issues and resent SMS instantly.
One time we faced SMS not delivered but team has resolved the issues and resent SMS instantly.
What problems is the product solving and how is that benefiting you?
SMS not delievered to participants of event.
We raised compliant to CS team. They resent SMS instantly.
We raised compliant to CS team. They resent SMS instantly.
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THIS KIND OF GIFTS ARE VERY SPECIAL AND MAKE FEEL GREAT
What do you like best about the product?
Receiving this king of gifts make you fell great because is something that you do not spect.
What do you dislike about the product?
lately you can not use the gift, you have to open a ticket to solve probles first and it takes like a week
What problems is the product solving and how is that benefiting you?
The problems that I faced were not easy to solve and takes time to solve it
Rewards and Incentives
What do you like best about the product?
The convenience of redeeming for a gift card
What do you dislike about the product?
Technical Issues that really happen sometimes
What problems is the product solving and how is that benefiting you?
Being able to show gratitude to a peer or colleague and being able to experience the same
Feedback on the Xoxoday by Giift
What do you like best about the product?
Customer Support is very good and quick in responding
What do you dislike about the product?
Need to improve the ease of useing the application and retrival of the voucher
What problems is the product solving and how is that benefiting you?
Easy to share it with the employees digitally with out the use of physical cards or coupons
REally simple way to get a rewards voucher from work
What do you like best about the product?
There weas a slight delay in being able to process my voucher, but the CS team resolved very quickly
What do you dislike about the product?
No real downside to this product. Easy to use
What problems is the product solving and how is that benefiting you?
It was just the system used by NICE, my company. We received a voucher and it was easily processed
Flexible choice of options and excellent support
What do you like best about the product?
plethora of options for gift cards and merchandise, the support team is very responsive, very easy to use UI
What do you dislike about the product?
The merchandise are not that useful as one can pick same up at discounts from e-commerce website.
What problems is the product solving and how is that benefiting you?
Employee recognition and rewards
Appreciation for Customer Service
What do you like best about the product?
Xoxoday stands out for innovative approach. You can get all the things in one place, it has a diverse range of offerings from gift vouchers to wellness solutions. And if we talk about the implementation part they have implemented it very well, the UI is pretty easy to use and you can just redeem your rewards or vouuchers just by following few simple steps. And on the other hand the custmer support they provide is commendable as you can reach out to them and they will follow up with you until your issue is not resolved.
What do you dislike about the product?
You cannot redeem your xoxo points in cash.
What problems is the product solving and how is that benefiting you?
I am a user not an admin, but as per my knowledge its an easy solution for rewarding employees for their hard work.
Very Easy and effective Platform for Reward and Recognition we are using
What do you like best about the product?
The platform's global reach and support for multiple currencies cater well to international teams. Gamification features boost engagement, while comprehensive analytics help track and improve program performance. Additionally, its user-friendly interface and flexible budget management make it a practical choice for organizations.
What do you dislike about the product?
Xoxoday by Giift can be costly for small teams and may have limited customization options for certain features.
What problems is the product solving and how is that benefiting you?
Xoxoday by Giift simplifies employee rewards and recognition by automating programs and offering diverse reward options, enhancing engagement and motivation. This benefits organizations by improving team morale and retention while saving time on manual reward management.
Service and support
What do you like best about the product?
They provide instant gratification and respond to the emails on time
What do you dislike about the product?
Out of 5 coupons 2 coupons will not redeem forcing me to contact support
What problems is the product solving and how is that benefiting you?
The email responses
Ottima assistenza, certezza di risoluzione del problema
What do you like best about the product?
si sono preoccupati di aiutarmi e che sia riuscita a risolvere il mio problema
What do you dislike about the product?
Nulla in particolare, non ho nessuna critica
What problems is the product solving and how is that benefiting you?
non avevo ricevuto la mail di conferma
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