Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Optimizing Rewards and Recognition
What do you like best about the product?
The ease of access for the admins and the catalogue of the brands that Xoxoday has partnered with.
What do you dislike about the product?
It is somewhat on the expensive side for smaller clients.
What problems is the product solving and how is that benefiting you?
Xoxoday Plum is helping our clients to do their employee rewards and recognition in a seamless way. Rewarding the employees is helping to increase the employee engagement and adoption levels of our clients.
- Leave a Comment |
- Mark review as helpful
Great service and fast processing.
What do you like best about the product?
Timely customer service online problem handling, service attitude is very good.
What do you dislike about the product?
The exchanged products are all good, I really want everything.
What problems is the product solving and how is that benefiting you?
The problem of not being able to receive text messages, and help me redeem a gift card.
Complicated/Restricted process and limit options
What do you like best about the product?
Corporate deals and clarity of Terms and conditions
What do you dislike about the product?
Restricted and limited options to choose from and poor customer support
What problems is the product solving and how is that benefiting you?
Easy and common platform to reward employees at various location across India
Xoxoday for employee happiness
What do you like best about the product?
Xoxoday is great at giving appreciations to colleagues. It has a huge marketplace to redeem points and the gamification system makes it fun.
What do you dislike about the product?
The UI could be better. Doesn't work on mobile sometimes. Notifications don't redirect to the exact point in the feed page
What problems is the product solving and how is that benefiting you?
It solves for employee engagement with others, specially in remote environment. Seeing tangible awards with appreciation is a good way to improve morale.
Used Xoxo to claim my company rewards
What do you like best about the product?
I'm able to get the vouchers and links immediately. Though I initially had an issue accessing the redemption links, I raised a ticket to Xoxo customer service and got the response within 3 days. And the problem was resolved.
What do you dislike about the product?
Raising a support case via Whatsapp is bit troublesome, and customer support is disabled within a few minutes.
Increase the window time in WhatsApp support. This will help the customers to get more convenience and easy access in support.
Increase the window time in WhatsApp support. This will help the customers to get more convenience and easy access in support.
What problems is the product solving and how is that benefiting you?
I'm able to get the vouchers and links immediately. Though I initially had an issue accessing the redemption links, I raised a ticket to Xoxo customer service and got the response within 3 days. And the problem was resolved.
Great platform to manage rewards
What do you like best about the product?
Easy interface to enable HR to manage rewards for the employees. It has integration with all major online platforms where you can use the coupons or points like Amazon, Flipkart and many more.
What do you dislike about the product?
The products listed on the platform have slightly higher prices than other players.
What problems is the product solving and how is that benefiting you?
It helps manage rewards and incentives for the organization.
User friendly
What do you like best about the product?
got all kinds of vouchers there i am using from last 2 years
What do you dislike about the product?
till the date i dont face any issue with XOXO
What problems is the product solving and how is that benefiting you?
getting good offers here and maximum brands are available here for vouchers
Voucher Redeemed
What do you like best about the product?
Customer Service is excellent & superb. Xoxoday customer service assisted me with my voucher that previously could not work. They got back to me within 2 days and that is awesome.
What do you dislike about the product?
Nothing so far. My experience using Xoxoday is that there could be an improvement in how the voucher works. Other than that, customer service care has helped me with this problem. Thanks!
What problems is the product solving and how is that benefiting you?
Issue - The website crashed and could not load my voucher.
Customer service care - Superb, replied to email very fast and ensure that I am able to access my voucher.
Customer service care - Superb, replied to email very fast and ensure that I am able to access my voucher.
Customer satisfication
What do you like best about the product?
The delivery with quicker time and quality of customer service.
What do you dislike about the product?
Nothing, please continue the excellent job and heights.
What problems is the product solving and how is that benefiting you?
The employee reward was converted to Xoxo points, and it was taking more time to receive the points. So i contacted the team and recieved it soon.
Best way to reward your employees
What do you like best about the product?
I have been using Xoxoday Plum for my team for over a year, and its been a very pleasing experience. Employees prefer Plum over other rewarding options as it allows them to choose their favorite brands.
What do you dislike about the product?
Until now, I haven't experienced any issues with Xoxoday Plum. My queries are resolved on time whenever I have those. Also, its intuitive customer support and FAQ section make sure your queries are answered in a short time.
What problems is the product solving and how is that benefiting you?
Rewarding employees better and more conveniently is a win-win for both business and employees.
showing 191 - 200