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Experiance was nice in general but i wish i could get the voucher converted into phonepe wallet
What do you like best about the product?
it is pretty efficient
What do you dislike about the product?
No phone-pe or google pay options...
What problems is the product solving and how is that benefiting you?
i am using it only to claim vouchers provided by mt project
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Excellent and Easy-to-use rewards platform
What do you like best about the product?
Wide variety of vouchers.
The easy-to-use interface and quick response from the support team.
The easy-to-use interface and quick response from the support team.
What do you dislike about the product?
No dislikes at the moment. All is well with the platform.
What problems is the product solving and how is that benefiting you?
The whole infrastructure around rewards, incentives, benefits & payouts is amazing.
Voucher Issue Resolution
What do you like best about the product?
My Voucher was expired, of course. My fault that I haven't used it in the given duration. The team understood the customer's query and the problem instead of blaming me. And they have provided 110% per cent to resolve my issue by giving me daily updates without asking.
And finally, I got a voucher again.
Thank you so much, team.
And finally, I got a voucher again.
Thank you so much, team.
What do you dislike about the product?
All was good. I did not find anything wrong.
What problems is the product solving and how is that benefiting you?
It solved me my Gift Voucher issue which was expired and they helped me to extend the voucher.
Quick, Usefull & accurate!
What do you like best about the product?
The customer service is very quick and very useful. Easy redeeming options and quick redemption through website.
What do you dislike about the product?
For all the abroad locations, the converted value should be shown in the XOXO Plum Portal while redeeming the points. The employees will find it difficult to convert the indian INR to Foreign currency & redeem the points. This is very important. Please work on this.
What problems is the product solving and how is that benefiting you?
The team helps in resolving issues like cancelling the points of employees who has left the organisation and who have not ustilizing the points. The points will not go waiste and it can be used to reward other employees.
Quick turnaround incase of any issue with my gift cards
What do you like best about the product?
Ease of use & quick turn around incase of clarification or issues.
What do you dislike about the product?
Need to provide call support too in future.
What problems is the product solving and how is that benefiting you?
Awards & recognition to the employees
Good
What do you like best about the product?
It is easy to converted reward points online vouchers
What do you dislike about the product?
It is not reflecting Paytm vouchers received take 3to4days time
What problems is the product solving and how is that benefiting you?
No issues
Voucher Problem
What do you like best about the product?
Customer care support throughout the incident.
What do you dislike about the product?
Before providing the voucher which is usable at the outlet should be checked first whether the outlet is operative or closed.
What problems is the product solving and how is that benefiting you?
Voucher redemption issue.
Easy to redeem
What do you like best about the product?
Convenient way of redeeming corporate coupons
What do you dislike about the product?
Had to connect with customer care for changing the coupon denominations
What problems is the product solving and how is that benefiting you?
basic needs
I am satisfied with the simplicity of XOXODAY Plum
What do you like best about the product?
It is easy to use, UI is simple and I can find various GC according to my need, with good customer support as well
What do you dislike about the product?
GC redeem instructions should be more clearer and not generic, apart from it nothing
What problems is the product solving and how is that benefiting you?
Giving employees a feel of being rewarded in a best possible way and the incentives sent/received in such a good packing
Xoxoday Plum on G2
What do you like best about the product?
Secure site and data confidentiality/ easy to use/ user-friendly cover all categories of redemption and merchant site. and popularity.
What do you dislike about the product?
As per my experience with xoxoday Plum so far there are no negative points.
What problems is the product solving and how is that benefiting you?
redeeming or rewards site not working. it's not showing data on site. after i mail to xoxoday support team, his quick response is wonderful. and his resolve my issue in one day only.
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