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We use XOXO for our rewards to participants in our studies
What do you like best about the product?
That we can use vouchers to pay rewards in China. Considering that China rewards can be paid only via PayPal, having another option is very good.
What do you dislike about the product?
So there was a major problem with participants actually claiming the vouchers. I believe the problem was from the provider side, but it brought us a lot of negative experiences with all participants. The way of claiming the gift cards was unclear and the provider platform wasn't working, so as a suggestion next time better check the provider services before actually selling the vouchers
What problems is the product solving and how is that benefiting you?
Paying rewards to countries that are not very well supplied with voucher options.
Recommendations to others considering the product:
As advice please make sure that you check your supplier's platforms and their vouchers and ways of claiming. Thank you for being a valuable partner.
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An excellent solution for employee recognition
What do you like best about the product?
I have been using XOXO Plum for almost 2 & half years now as part of the employee reward program & I would say its one of the most flexible & amazing tool. Its seld service model is what makes my responsibilities ease & in time rewarding takes employer culture long way.
What do you dislike about the product?
I wouldnt say least disliked but there is scope for UX/ UI improvement. Thanks
What problems is the product solving and how is that benefiting you?
in time employee rewarding
Awesome experience with Xoxoday Plum
What do you like best about the product?
Xoxoday plum gave a seemless yet amazing experience in using its wide range of gift vouchers
What do you dislike about the product?
Nothing is a dislike here.Every aspect of Xoxoday is great and no dislikes.
What problems is the product solving and how is that benefiting you?
Xoxoday gives the organization and annemployee a good relationship that it works as a bridge for better employee engagement by regular recogniztion and appreciation through rewards.
Hassle free shopping experience with variety of options to choose from
What do you like best about the product?
Variety of products and easy to use site
What do you dislike about the product?
Nothing until day, everything is smooth.
What problems is the product solving and how is that benefiting you?
What you need everything is available. Every aspect of user needs is managed very well. Voucher is category has almost all vendor vouchers which is good.
Plenty of gifting options here !!
What do you like best about the product?
Number of options available for gifting in various categories, with endless denominations.
What do you dislike about the product?
Flexibility to receive gift vouchers on a different mail id/phone no. other than what you have registered.
It takes a lot of conversations with customer care to make this happen, every single time.
It takes a lot of conversations with customer care to make this happen, every single time.
What problems is the product solving and how is that benefiting you?
Our company uses it for rewarding the associates !
Easy setup, plenty options & smooth buys.
What do you like best about the product?
Options are plenty. Covers the most usable everyday gifts/buys. Very easy to share them with family & friends for redemptions. Patient & persistent customer support for issue or query resolutions till closures.
What do you dislike about the product?
Integrated with the Corporate rewards Department of my firm - the coordination can be better. The two teams took weeks before the issue was resolved from the other side.
What problems is the product solving and how is that benefiting you?
I think the Plum bettered my firm's rewards & recognition program to be attractive & engaging. More and more people will start contributing and achieving better at their jobs due to such motivations and rewards.
Response from customer care is very fast
What do you like best about the product?
Immediate response,
lots of options to select
lots of options to select
What do you dislike about the product?
time to convert card to its selected produce takes 8hrs . i could be fast
What problems is the product solving and how is that benefiting you?
when i complaint card is not generating, they responded immediately. until i get my card they guided me and followed me. Its very good
Xoxo team has excellent tech & support team. Xoxoday Vouchers distribution made very easy.
What do you like best about the product?
Xoxoday Plum pro has varieties of Voucher options.
n number of Vouchers can be shared in one click.
Excellent tech support team.
Quick revert from CX team for any queries.
& attractive Discounts.
n number of Vouchers can be shared in one click.
Excellent tech support team.
Quick revert from CX team for any queries.
& attractive Discounts.
What do you dislike about the product?
Sometimes System Shows errors while sharing the Vouchers. whereas Vouchers are Disbursed to the respective email IDs. That makes confusion & end up with sharing multiple vouchers.
What problems is the product solving and how is that benefiting you?
When there was an error in the system while sharing the vouchers, in actual multiple vouchers were disbursed in bulk, Quick support from the Xoxoday team solved this issue by disabling the Sent vouchers.
Recommendations to others considering the product:
It will ease your Voucher disbursement problem.
Wide range of vouchers is available at the Portal.
Wide range of vouchers is available at the Portal.
Best Tool for appreciation and Rewarding
What do you like best about the product?
The variety of options xoxo provides. Also this is a best tool because user gets multiple options of their own choice to select as a reward.also this it smooth and user friendly too.
What do you dislike about the product?
The platform should have more options for cash and ecomm rewards also should give liberty of multiple wallet recharges for people to get more freedom in encashment of rewards.
What problems is the product solving and how is that benefiting you?
Rewarding to large number of people in one go is the best part of this. Hardly take time in sharing rewards to end user. I seriously like the platform and rewards.
Great customer service
What do you like best about the product?
It's easy to use and my problems were rapidly solved by the great customer service
What do you dislike about the product?
There were some problems with receiving my card but it was quickly resolved
What problems is the product solving and how is that benefiting you?
I'm solving problems with payment of large quanties
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