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Reviews from AWS Marketplace

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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

The future of monitoring.

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
The easy configuration
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
What do you dislike about the product?
Would like to have more support partners and integrators in our country.
What problems is the product solving and how is that benefiting you?
IT alerting
Server monitoring
Application performance
Incident Management


    Yagnesh V.

Price competitive platform for complete APM needs

  • April 21, 2024
  • Review verified by G2

What do you like best about the product?
We love there pricing, tech stack detection and suggestions to install required tools in one click and customized dashboards with easy navigations
What do you dislike about the product?
The only thing that I think would be lovely if the free account can be used to use read only features like APM etc, So far I could read logs but it wasnt permitted for APMs
What problems is the product solving and how is that benefiting you?
It was very hard for us to find production bugs and the traces of it, Now with APM and log monitoring, We are just able to rock the debugging and fix any issues asap compared to before


    Prasanth M.

Decoding Digital EndUser Experience

  • April 20, 2024
  • Review verified by G2

What do you like best about the product?
Integration Capabilities
Cloud Native Support
End-User Experience
Business Metrics
What do you dislike about the product?
Legacy OperatingSystem Support for Agent Installation
What problems is the product solving and how is that benefiting you?
Integrated Monitoring
One Shop Platform
Measurable Action Insights


    Igor T.

Great to consolidate observability and monitoring

  • April 19, 2024
  • Review verified by G2

What do you like best about the product?
New Relic helped me consolidate and correlate my monitoring data. Thanks to its vast feature offering I could put all of my data in logs in a single place and leverage different features to draw a full picture.
What do you dislike about the product?
Lack of hard spending cap - currently there's only alerting on spending which is quite risky especially for early stage products.
What problems is the product solving and how is that benefiting you?
I no longer have to maintain 5 different solutions to provide observability capabilities to my applications


    Ankur H.

Awesome tool to analyze the applications

  • March 21, 2024
  • Review verified by G2

What do you like best about the product?
The ease of sending the data to the New Relic portal with most of our applications. The implementation was easy and great customer support which was helpful for onboarding the tool.
What do you dislike about the product?
The documentation on the official webstie sometimes is out-dated and need to be little more clear for reference.
What problems is the product solving and how is that benefiting you?
It helps in identifying the websites performance as well the errors which the user might be experiencing.


    Brajesh S.

New Relic - A multifaceted tool for Synthetic monitoring and visualization

  • March 21, 2024
  • Review verified by G2

What do you like best about the product?
New relic is a great tool for easy monitoring for multiple services.
Easy to integrate with many other softwares and plugins for database,loggers,etc.
It provides easy implementation for monitoring metrics in real times and to avoid escalations in production.
Frequently used by developers and product managers to monitors real time issues.
Great customer support availble via email,chat,chatbot.
What do you dislike about the product?
There are many benefits of New relic but few points need attention like -
1. For large amount of data latency is more.
2. Higher prices for more runtime.
What problems is the product solving and how is that benefiting you?
New Relic has helped our logistics business by providing leverage for real-time monitoring of issues by triggering the incidents in case of failures and which has helped us to keep our system more reliable and stable during peak hours of business.


    Retail

New Relic Great Tool for Observability

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
All of its features can be made use of with just ingesting the data with easy integration
What do you dislike about the product?
Need improvement in proactive monitoring (Synthetics) and Bot detection algorithms
What problems is the product solving and how is that benefiting you?
Alerting, Production Issue Triage support, Traffic and Order Trends, Device and OS wise traffic split


    Retail

Very powerful tool

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
Features I like most which other tool(s) did not have and the interface was horrible. New Relic provides comprehensive application performance monitoring, infrastructure monitoring and synthetic monitoring.
What do you dislike about the product?
New Relic was implemented 2 months ago and it is hard to say if there are any dislikes at the moment.
What problems is the product solving and how is that benefiting you?
Prior to New Relic, the tools used was not providing meaningful information and 99.9999% of the time the alerts were too late and after the fact. Also, in New Relic, the dashboards are amazing and helps quickly jump into problematic area.


    Computer Software

Perfect product for your code insights and monitoring.

  • February 25, 2024
  • Review verified by G2

What do you like best about the product?
Distributed tracing feature has helped us solve a lot of issues.
What do you dislike about the product?
The product may be a little costly for small companies.
What problems is the product solving and how is that benefiting you?
Our customer support team uses new relic to solve tickets quickly. It is also used by our product team to check the SLAs.


    Dima B.

Easy to set up initially but advanced configuration can be challenging

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Easy to setup, especially from Heroku. Fairly well laid out UI.
What do you dislike about the product?
Difficult to get everything configured when advanced use cases need to be surfaced.
What problems is the product solving and how is that benefiting you?
New Relic provides insight into slow and problematic areas of the product.