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Easy to use application performance analytics
What do you like best about the product?
I like having the ability to quickly create visualizations and the ability to set up alerts that based on specific components of my application.
What do you dislike about the product?
I wish it was easier to move between different time periods when viewing data or if there was the ability to more easily overlay data.
What problems is the product solving and how is that benefiting you?
I use it to monitor application performance and I've found the alerts it generates and weekly emails on stats keep me very informed. I know that any spike in memory or CPU usage can be realized right away and the interface allows you to quickly find the problem.
Recommendations to others considering the product:
If APM is important to you, new relic is a great solution.
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Easy setup, detailed metrics
What do you like best about the product?
There are several modules composing NewRelic (Browser, Synthetics, Servers, Mobile, etc) but what I mainly use is server monitoring and the profiling tool, which gives valuable insights into the errors and bottlenecks of the code. We use it with Ruby on Rails app, and it works great.
Slack integration (especially for monitoring) and easy installation (we use Ubuntu servers) are a defined plus as well.
Slack integration (especially for monitoring) and easy installation (we use Ubuntu servers) are a defined plus as well.
What do you dislike about the product?
I don't quite like the pricing model, as it is per server. Running several apps on distributed, scaling servers this makes it way too expensive than it should reasonably be. For this reason we can't use NewRelic on those specific projects.
The learning scale is a tad steep, but that's to be expected for such a powerful product, so no complaints there.
The learning scale is a tad steep, but that's to be expected for such a powerful product, so no complaints there.
What problems is the product solving and how is that benefiting you?
The ability to be able to monitor app performance and notify problems in realtime to the right users is a definite productivity boost; we were able to minimize downtime and raise our apps' availability.
Recommendations to others considering the product:
Give the trial version a good check, as it is very easy to install and you can realize hands-on how useful it will be for you; at the same time, be careful with the pricing model and do your maths.
In depth system monitoring tool, including visibility into SQL query performance
What do you like best about the product?
Ruby on Rails integration
Slack integration
Easy to setup and use
Extensive analysis tools, from server performance, transaction performance down to SQL queries. The browser support can be revealing as well.
Slack integration
Easy to setup and use
Extensive analysis tools, from server performance, transaction performance down to SQL queries. The browser support can be revealing as well.
What do you dislike about the product?
The fancy javascript UI doesn't support sharing a screen by pasting a URL - it loses the timeframe you were looking at. There is a workaround - a button on the bottom of the screen - but it took a support call to find it. Often, our team resorts sharing screenshots instead.
The UI, while beautiful and powerful, is also confusing to the point where they recommend training courses.
It's outrageously expensive - I once calculated that it would cost about 25% of my EC2 costs if I deployed it on every server.
The UI, while beautiful and powerful, is also confusing to the point where they recommend training courses.
It's outrageously expensive - I once calculated that it would cost about 25% of my EC2 costs if I deployed it on every server.
What problems is the product solving and how is that benefiting you?
Ability to get realtime insights in the performance of the system, which lets our team discover and fix performance programs.
Recommendations to others considering the product:
I wish they would consider more the typical user, as opposed to making this beautiful UI that demos well, but is often frustrating to use.
However, I've looked around, and this seems to be only game in town for good real time performance analysis if you care about database performance. If you don't care about database performance, then there are other options.
However, I've looked around, and this seems to be only game in town for good real time performance analysis if you care about database performance. If you don't care about database performance, then there are other options.
Needed in-depth insights and specific alerts for sites
What do you like best about the product?
The level of detail on specific areas was extremely helpful in diagnosing the core issues. I can track down to page and dom level or view the exact query which is causing an error. The specificity allows the dev team to focus on the solving the issue rather than finding the issue.
What do you dislike about the product?
The amount of data is daunting at first glance so I recommend the walkthrough as well as familiarizing yourself with the documentation.
What problems is the product solving and how is that benefiting you?
We had issues around alerts that were not addressing specific needs. I needed standard alerts like outages but New Relic allowed me to dive into memory usage, query demand and disk usage.
more performance testing than you probably need
What do you like best about the product?
I think the views into applications are set to sane defaults. The stuff you're most likely going to have performance issues with (in my experience) is database loads and join-bomb type queries. New Relic seems to put that out front really nicely.
In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product)
In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product)
What do you dislike about the product?
I imagine I would not be getting my money's worth _IF_ I were paying for it. However, the last 3 companies I've worked for have used it almost exclusively for tracking down performance problems in Rails apps. I imagine if you are new to new relic and in a small company, you won't be getting all the benefit, BUT for a mature app, it's the best I've seen.
What problems is the product solving and how is that benefiting you?
In the past I've only used it for performance and error tracking. Currently I'm using NRQL to build dashboards for analysis teams to view app usage across a couple products. It's similar to Looker in a way, but we already have a lot of new relic hooks and monitoring set up in the code bases..
Recommendations to others considering the product:
I wouldn't recommend it for small teams in early-stage startups because you won't utilize it fully. Wait for a semi-mature app
New Relic is great to get all the insights you can think of about your app
What do you like best about the product?
New Relic is great for monitoring and alerting for both backend and frontend applications. On the backend side, the clients for Express JS and databases are ideal to get a good breakdown of where are the bottlenecks in your apps. The errors explorer is also great to find what is wrong with your current setup.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
What do you dislike about the product?
Alerting isn't so great. While we know New Relic has a lot of data about our applications, we found it hard to create good alerts around that data. The interface is not really intuitive and it didn't seem possible to create alerts around some metrics we would have liked.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting on at scale web application deployments. We especially use New Relic for monitoring performance.
Accessing system status when needed is helpful in comparing to call center activity
What do you like best about the product?
Being able to see the page views and server usage is extremely valuable.
What do you dislike about the product?
Longer term views would be helpful. Descriptions of the various servers and processes would also be helpful.
What problems is the product solving and how is that benefiting you?
Ability to see what is happening under the covers during an outage and when we see a surge in support volume helps us react better.
Insights is Invaluable
What do you like best about the product?
NewRelic has a lot of parts to the service (Application monitoring, Mobile, Browser stats, Insights, etc), but Insights is the one that I use every day--and it doesn't seem to have a competitor. The near-realtime (less than a minute) charts, graphs, comparison tables and custom queries on software activity is not only visually stunning but also easy to use. Using Insights queries, I've been able to find and fix issues with production web software before customers even notice the problem exists. By watching trends and error reports, I can keep ahead of issues (both bugs, service issues and scaling needs) before they become problems.
What do you dislike about the product?
There are a few things I would love to see in the Insights panel. I make heavy use of saved custom Dashboards and often find myself building a complex dashboard that I need to duplicate for another environment (having the environment for PROD, now I need a copy of the same thing where the only difference in all the queries is the appName). This doesn't seem to be available so I spend a fair amount of time copy/pasting queries and editing the appName query to create additional dashboards.
What problems is the product solving and how is that benefiting you?
I use this tool daily to keep an eye on application performance (response times, expected behaviors, dependent service outages/hiccups, cache keys being what they should be, etc). The list of benefits is too large to cover entirely and completely custom to each application. As new clients integrate with my software, I use NewRelic Insights to track onboarding behaviors and ensure clients have correctly implemented the integration. I can see how often (every day around 3am) my services are scanned for vulnerabilities by some agent on the internet). Insights does exactly what the name implies; It gives me insight into what is happening in near-realtime with my applications.
Recommendations to others considering the product:
They have a free tier that holds 1 week of data in insights. This fits most of my application needs. We only use the longer availability tiers for cases where we need a wider breadth of stats and charts.
Awesome product!
What do you like best about the product?
New Relic makes it easy to track both our web and mobile apps in one place
What do you dislike about the product?
Their Android SDK has proved troublesome to integrate with Android Studio 2.0
What problems is the product solving and how is that benefiting you?
Tracking the performance, usage, and crashes of our mobile and web apps - New Relic makes it easy to track all of this information in one place
New Relic - when monitoring happens from multiple locations
What do you like best about the product?
New Relic is not only an application performance monitoring tool, but also allows you to monitor your website from multiple different geographical locations. This latest feature is extremely handy, when you offer SaaS solutions to your clients, where the client can be at any part of the world - in such a case this feature - monitoring your site from different continents, from different countries - really can help you to once to act pro-actively and know before anyone else if there is a connectivity issue from region X towards your solution and secondly, the ability to check historical data also helps identifying, if the problem is region dependent or related your own platform.
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
What do you dislike about the product?
Nothing to mention here - the application does what it supposed to do, if you would like to have a full environment monitoring and alerting coverage then this tool alone will not do the trick, but they also do not position themselves there: but in combination with other monitoring tools you can get a really excellent stack.
What problems is the product solving and how is that benefiting you?
Our clients at Nebu can be found all over the world, in many different countries and continents - and if someone hosted a centralised SaaS solution, can easily realise, that monitoring your sites from different geo-locations gives enormous value to your tech and support team.
Recommendations to others considering the product:
I tried a few available solutions and chose New Relic, based on what it offered and how simply it was to set up monitoring and alerting, apart from this I checked other features that can be useful, like historical data back to X days - walking on this path, it also can be crystal clear for you what exactly you need and based on the must have features list you have, you can make decision easily. The tool has a free version, even a non time limited one (where certain functionalities are limited, e.g. how many sites you can monitor or how many days back you can check your alert messages) - just try that and you can see if the tool is up to your requirements.
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