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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Arihant J.

Reliable Monitoring Tool

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
It provides real time monitoring and observability solutions, for both applications and infrastructure. These tools offer insights, into the performance, availability and overall user experience of software applications and services.
What do you dislike about the product?
New Relics pricing may seem expensive especially as your usage increases. This can be a worry, for businesses or startups that have budgets. It might also take some time for teams to fully grasp and utilize all the features and capabilities it offers.
What problems is the product solving and how is that benefiting you?
The platform assists in detecting issues and anomalies in applications and infrastructure before they escalate into major problems. This proactive approach allows teams to address potential issues before they impact users, resulting in better reliability and availability.


    Sunil B.

Best application performance manager

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Best APM in the market . I have been using APM from past 7 years . From its initial days totill date. It has upgraded all its features.

The best thing which I like about it is.
1 We can track our customers (for making business decission this will help us a lot, for making any kind of decision this is gold medium to opt for)
2 For any technicial persons like tester or developer. We can take out logs , crash logs , stack traces using New relic APM . Which helps in solving the problem in the shortes time possible.
What do you dislike about the product?
The web vcersion of New relic has many filters or options top choose from. But for a new user , we must have a demo or splash or short video of the options New relic has to offer us. That will help usd inn understaing any new user better.
What problems is the product solving and how is that benefiting you?
The problem which New relic is solving for us is interms of tracking our customers . We got great insights of the traffic/users/customers who is looking into our web and mobile applications . We are now able to concentrate on parts of application which is being widely looked at it first


    Computer & Network Security

Experience with New Relic

  • August 05, 2023
  • Review provided by G2

What do you like best about the product?
It is very easy to use and understand. structure is simple.
What do you dislike about the product?
Almost everything is fine but New Relic update the UI which is sometimes take time to understand.
What problems is the product solving and how is that benefiting you?
It is very easy to set up alerts and give destination to the alerts. It is gather the data in one location which very easy to understand. Ex : Log, Error, Trace, etc.


    Alberto D.

One Platform to Rule All!

  • July 28, 2023
  • Review verified by G2

What do you like best about the product?
APM & Infrastructure monitoring in one platform.
What do you dislike about the product?
Training pllatform can be ordered in a better way. From 0 to hero is missing.
What problems is the product solving and how is that benefiting you?
For the software development team is veryy efficient and fast to use New Relic to debug issues on. the code.


    Wamique R.

Best experience with new relic

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
Nice documentation maintain by new relic it s is easy to understand and well supported community, Built in dashboard and custom visualization are very useful and NRQL.
What do you dislike about the product?
Sometime in custom visualization we lose the dashboard due to server issue that needs to be solved.
What problems is the product solving and how is that benefiting you?
New relic is solving the major problem of log management, In newrelic log we are able to understand what's going on in system it's helps to monitor services as well.


    Shivam G.

New relic is best observability tool .

  • July 17, 2023
  • Review verified by G2

What do you like best about the product?
APM , Custom visualisation ,Availability and error monitoring,Alerts and notifications ,Synthetic monitoring , end to end user monitoring . The best thing it provide full stack observability.
What do you dislike about the product?
Nothing to dislike it gives full stack best observability,Everything is alright ! .
What problems is the product solving and how is that benefiting you?
Cloud migration solutions,Performance Monitoring ,Application Troubleshooting,Scalability and Capacity Planning ,Cloud Migration and Optimization ,Enhanced Scalability and Resource Optimization


    Himanshi S.

New Relic Product Review

  • July 17, 2023
  • Review verified by G2

What do you like best about the product?
Easy to monitor every things like APM,Browser,Infrastructure not only monitoring but it also suggest how to improve the performance of our Application,Infrastructure etc.
What do you dislike about the product?
I have faced some glitch while using new relic
What problems is the product solving and how is that benefiting you?
MTTR & MTTD


    Rishab S.

Great Product which meets all your full stack observability needs

  • July 17, 2023
  • Review verified by G2

What do you like best about the product?
Free for personal use
user friendly UI
great at detecting anomalies
What do you dislike about the product?
sometimes it glitches but for only some time
What problems is the product solving and how is that benefiting you?
MTTR, MTTD


    Dinesh B.

Experience with New Relic

  • July 14, 2023
  • Review verified by G2

What do you like best about the product?
APM, BROWSER, INFRASTRUCTURE Monitoring, Alerts & AI.
What do you dislike about the product?
Sometimes im facing some glitch during important work.
What problems is the product solving and how is that benefiting you?
MTTR & MTTD


    Information Technology and Services

Overall review of new relic for me is Good

  • July 14, 2023
  • Review verified by G2

What do you like best about the product?
The integrations and the Nrql part the best! And creation of dashboards and the whole observability apm and browser
What do you dislike about the product?
Support cases evaluation and the non updated documentations
What problems is the product solving and how is that benefiting you?
Its solving the problem of the observability as teams are unable to reach out to the issues in the application if new relic is not there and have to go through many tools!