Salesforce Data Cloud
Salesforce, Inc.Reviews from AWS customer
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Seamless Integration with Agentforce Makes This a Standout
What do you like best about the product?
The seamless integration with agentforce
What do you dislike about the product?
Nothing in particular that I dislike about data cloud.
What problems is the product solving and how is that benefiting you?
Aggregating data from different sources and feed it into agentforce agents.
Powerful Data Unification
What do you like best about the product?
What I like best about Salesforce Data Cloud is its ability to unify data from multiple sources in real time, giving a complete, up-to-date view of each customer and enabling more personalised and data-driven decisions across the organisation.
What do you dislike about the product?
What I dislike about Salesforce Data Cloud is its complex implementation, high cost, and the need for strong data governance to ensure accuracy and consistency.
What problems is the product solving and how is that benefiting you?
Data unification.
Great Connectors, But Confusing Credit-Based Pricing
What do you like best about the product?
Data ingestion and data activation using pre-built connectors.
What do you dislike about the product?
Credit based consumption model is confusing and seems to be intentional. A different or more predictable model should be used
What problems is the product solving and how is that benefiting you?
Segmentation and ability for business users to segment from the UI majorly
Excited About Dreamforce's Potential for Organizing YouTube Support Data
What do you like best about the product?
After attending Dreamforce, I am enthusiastic about the potential it offers for organizing and maximizing the value of customer support data for YouTube.
What do you dislike about the product?
I am cautious about the implementation complexity given our data sources are in a certain format
What problems is the product solving and how is that benefiting you?
Potential to unify scattered Help Center, case, and chat data into a single real-time customer profile, enabling faster, AI-driven resolutions and consistent support across all YouTube entry points.
Great Team Tool, But UX Needs Improvement
What do you like best about the product?
I'm super excited to use and empower my team to use it
What do you dislike about the product?
Ux can be more intuitive and user friendly.
What problems is the product solving and how is that benefiting you?
Our massive help center problem
Great Integration Layer, But Data Duplication Is a Concern
What do you like best about the product?
It is an essential integration layer to put together your sales ecot
What do you dislike about the product?
The platform creates copies of your data, which is a concern for us since we are not allowed to store data outside our organization.
What problems is the product solving and how is that benefiting you?
There are some marketing problems.
Great for Data Unification, but Pricing Is Confusing
What do you like best about the product?
It’s a great tool to unify data from different sources.
What do you dislike about the product?
It’s hard to understand the pricing model.
What problems is the product solving and how is that benefiting you?
Unifying data from multiple sources
Great for Complex Data Problems, but Pricing Can Be an Issue
What do you like best about the product?
The resution of complex problems with lots of data
What do you dislike about the product?
Maybe the prices sometimes wont help a lot
What problems is the product solving and how is that benefiting you?
Fixing marketing and sales together
Very Good Experience, No Complaints
What do you like best about the product?
Is very good I like ir a lot, all the things
What do you dislike about the product?
Nothing all is fine. I dont dislike tje product
What problems is the product solving and how is that benefiting you?
I dont have problems
Easy Data Access Across Systems—No Complaints So Far
What do you like best about the product?
It provide easy way to access the data across multiple system. So overall I love this.
What do you dislike about the product?
I don’t think I have anything to hate data cloud for now
What problems is the product solving and how is that benefiting you?
When it provides the single place to connect multiple data layers and report on that, so it does the purpose
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