Data 360
Salesforce, Inc.Reviews from AWS customer
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Efficient Data Management with Some Export Limitations
What do you like best about the product?
It's allowed us to get move large swaths of data once only storable in our CRM into more manageable platforms like Snowflake, which we can now access in Salesforce via Data Cloud without running into storage constraints.
What do you dislike about the product?
We recently ran into a report export row limit that we weren't expecting that required a custom work around, so I'd look forward to expanding that row limit in the future.
What problems is the product solving and how is that benefiting you?
Getting valuable data in front of the right people without maintaining large volumes of CRM metadata.
Unified Data Profiles Save Time, But Setup Can Be Complex
What do you like best about the product?
It finally unifies all your data — prospects, applicants, students, and marketing interactions — into a single, real-time profile so you don’t have to manually pull or merge reports from multiple systems.
What do you dislike about the product?
It takes time and technical setup to connect and map all your data sources correctly, so the initial build can feel complex before the time savings kick in.
What problems is the product solving and how is that benefiting you?
It eliminates hours spent reconciling spreadsheets or exporting lists by giving you one clean, always-updated data view for reporting, segmentation, and automation in real time.
Powerful Data Unification with a Steep Learning Curve
What do you like best about the product?
like how Salesforce Data Cloud unifies data from multiple sources, giving a clear and real-time view of customer interactions
What do you dislike about the product?
can be a bit complex to set up and requires technical expertise to fully leverage all its features.
What problems is the product solving and how is that benefiting you?
Salesforce Data Cloud helps us unify and activate customer data from different sources, enabling more personalized marketing and better decision-making
Great Zero-Copy Integration, But Confusing Pricing Model
What do you like best about the product?
It's important to our company that we are able to do a zero-copy integration with Data Cloud.
What do you dislike about the product?
The pricing model is confusing and it is difficult to estimate how much a complete integration will cost until after we spend the time and money to complete it.
What problems is the product solving and how is that benefiting you?
Consolidating data from multiple systems.
Versatile Data Support, but Credit Usage Can Add Up in Salesforce Data Cloud
What do you like best about the product?
Supports more data‐types (structured, semi-structured, unstructured) so more kinds of insights are possible.
What do you dislike about the product?
In Salesforce Data Cloud, activating lots of data streams or audiences can eat up credits quickly.
What problems is the product solving and how is that benefiting you?
Data quality and governance
Great Platform, But Dislike the Extra License Cost
What do you like best about the product?
Good platform to integrate with other Salesforce products
What do you dislike about the product?
Need to buy license for extra cost, transformation is not robust
What problems is the product solving and how is that benefiting you?
Bring all data in one place, easy to build reports on top.
Great Real-Time Features and Governance, but Steep Learning Curve
What do you like best about the product?
Real time, built in governance, integration
What do you dislike about the product?
Complexity of implementation, learning curve
What problems is the product solving and how is that benefiting you?
Customer data residing in multiple systems
Great Data Integration for Salesforce, but UI Takes Time to Learn
What do you like best about the product?
It's a great solution to get data from other platform visualized by users in Salesforce.
What do you dislike about the product?
It's a bit complicated at the beginning to understand the user interface but after few hours... It's not so complicated
What problems is the product solving and how is that benefiting you?
Visualizing AWS S3 data for all our users directly in Salesforce
Great for Organization and Security, but a Bit Overwhelming
What do you like best about the product?
This tool helps us keep all of our company data well-organized and secure.
What do you dislike about the product?
There are plenty of features and functions to discover, making it interesting to explore everything the product offers.
What problems is the product solving and how is that benefiting you?
This tool assists us in gaining valuable insights into our customers.
Great Data Features, but Complex Implementation
What do you like best about the product?
The data management, relationships, and mapping features stand out to me.
What do you dislike about the product?
The process of implementing the data cloud is quite complex.
What problems is the product solving and how is that benefiting you?
The data management
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