Salesforce Data Cloud
Salesforce, Inc.Reviews from AWS customer
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Great Zero-Copy Feature, but Pricing Is Unclear and Expensive
What do you like best about the product?
Zero-copy is the best part of Data Cloud
What do you dislike about the product?
It is very expensive, but also hard to get pricing information
What problems is the product solving and how is that benefiting you?
Connecting data from disperse systems
Great for Centralized Data, but Challenging with Multiple External Sources
What do you like best about the product?
Centralize data collection at one place , both Salesforce as well as external data
What do you dislike about the product?
Difficult to grab external data in there, specially when you have multiple sources
What problems is the product solving and how is that benefiting you?
Need to collect to multiple data sources
Great Data Integration Wizard, but Org Provisioning Needs Improvement
What do you like best about the product?
The wizard which made it easier to connect all data in one place.
What do you dislike about the product?
Provisioning the org and map all standards fields.
What problems is the product solving and how is that benefiting you?
Data sharing across different business line.
Agentforce Offers Great Potential, but Setup Can Be Confusing
What do you like best about the product?
So much possibility especially with agenrforce
What do you dislike about the product?
Setting up is little confusing and take time
What problems is the product solving and how is that benefiting you?
So much data in many systems
Great Integration with Salesforce, but Steep Learning Curve for Beginners
What do you like best about the product?
That's is built on the Salesforce platform and it's ability to integrate seamlessly with external data sources
What do you dislike about the product?
It can get a bit complex for novices in some regards and it's reliance on marketing could to realize all it's benefits is frustrating
What problems is the product solving and how is that benefiting you?
Data unifying! We have data in so many disparate locations and the ability to unify that data is tremendous
Impressed by Salesforce Data Cloud's Integration Features
What do you like best about the product?
Data cloud is one of the top notch products that Salesforce came up with and i love the data integrations module the way it is
What do you dislike about the product?
Nothing at this time though..everything looks great for me
What problems is the product solving and how is that benefiting you?
Integrations whole ecosystem for all different sources in our Reputation.com platform
Salesforce Data Cloud: Powerful Customer Data Unification with Room for Simplified Adoption
What do you like best about the product?
What stands out most about Salesforce Data Cloud is its ability to unify diverse customer data sources into a single, real-time customer profile. This comprehensive 360-degree view enables personalized marketing, sales, and service experiences driven by AI and analytics.
Key strengths include:
Seamless integration of data from multiple systems, including CRM, marketing, commerce, and more.
Powerful real-time segmentation and audience activation for targeted campaigns.
Built-in Einstein AI capabilities for predictive insights and next-best actions.
Scalability and flexibility to tailor data models and workflows to unique business needs.
Key strengths include:
Seamless integration of data from multiple systems, including CRM, marketing, commerce, and more.
Powerful real-time segmentation and audience activation for targeted campaigns.
Built-in Einstein AI capabilities for predictive insights and next-best actions.
Scalability and flexibility to tailor data models and workflows to unique business needs.
What do you dislike about the product?
One potential downside of Salesforce Data Cloud is its complexity and learning curve, especially for organizations new to data unification and customer data platforms. Setting up integrations, configuring data models, and leveraging AI-driven insights may require significant initial investment in time and skilled resources
What problems is the product solving and how is that benefiting you?
Salesforce Data Cloud addresses the challenge of fragmented customer data by unifying multiple data sources into a single, real-time customer profile. This integration enables organizations to deliver highly personalized and timely interactions across marketing, sales, and service channels.
Benefits include:
Enhanced Customer Insights: A comprehensive view helps in understanding customer behavior and preferences more accurately.
Improved Personalization: Leveraging real-time data ensures tailored communications and offers, increasing engagement and loyalty.
Increased Efficiency: Automating data consolidation reduces manual effort and minimizes errors, streamlining decision-making processes.
Faster Responsiveness: Real-time insights support quicker response to customer needs, boosting satisfaction and retention.
Benefits include:
Enhanced Customer Insights: A comprehensive view helps in understanding customer behavior and preferences more accurately.
Improved Personalization: Leveraging real-time data ensures tailored communications and offers, increasing engagement and loyalty.
Increased Efficiency: Automating data consolidation reduces manual effort and minimizes errors, streamlining decision-making processes.
Faster Responsiveness: Real-time insights support quicker response to customer needs, boosting satisfaction and retention.
Effortless Data Integration, No Complaints So Far
What do you like best about the product?
It's easy to connect data from different sources.
What do you dislike about the product?
Nothing at the moment. It is working well
What problems is the product solving and how is that benefiting you?
All the information in aun unique site. Easy to integrated
Impressive Agentforce Features, but Disappointed by Separate Data Cloud Licensing
What do you like best about the product?
I’m really impressed by its potential - especially about what it can do with Agentforce
What do you dislike about the product?
The fact that a separate license needs to be purchased even if you already have Sales, Service, or Marketing cloud. Data Cloud plays such an integral part in the success of Agentforce, that it should come as a complimentary part of the Agentforce package.
What problems is the product solving and how is that benefiting you?
I haven’t used Data Cloud yet but i can see potential in how it could help my organization gain more insights from customer data without needing to view that data from Tableau.
Good Experience, No Complaints
What do you like best about the product?
Good to use for Agentforce use case easy to use daya
What do you dislike about the product?
Lack of more integration with down stream
What problems is the product solving and how is that benefiting you?
Need better support model
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