What do you like best about the product?

The speaking point about Mimecast that I like most is a rich number of options for email protection. The usage of filtration and blocks against getting spam and malware has been often useful in this software. Its strong attachment and URL scanning features make it possible to have the assurance that all kinds of email hazards are dealt with. The software also makes sure that our data never gets to be breached while we are still working and this has been a plus for us.

What do you dislike about the product?

I have one issue with Mimecast, and it is that it is a program that likes to mark genuine emails as threats. Frequent arguments and postponements occur and essential messages are isolated leading to more frequent chaos. Number of false positive has affected our workflow greatly in that we spend a lot of time reviewing them. This is especially disruptive when it comes to communicating with clients and partners – it can be quite inconvenient when, for example, we are up against a certain deadline.

What problems is the product solving and how is that benefiting you?

Mimecast has been very good in addressing the issue of having to deal with ongoing email born threats such as phishing and malware. Earlier, we often fell victim to phishing scams which posed high risks to our data. These threats are effectively prevented by its regular scanning and comprehensive protection, so we can work more confidently. We do not experience any disturbances from the side of email security, the team is more devoted to business processes rather than security ones.