Mimecast Email Security with Targeted Threat Protection is used for email security, including both inbound and outbound emails. It is also used for phishing detection and safeguard the oragnisation’s communication methods.
Advanced Email Security
Mimecast: Work Protected™External reviews
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Excellent "in the background" email protection
What do you like best about the product?
Once its setup its virtually set and forget. Just the odd bi-monthly reviews. Its quite feature rich, the customer support has also chaned over the years and is now more geared towards logging a ticket through the portal
What do you dislike about the product?
The AdCon can be quite finnicky when using Azure SSO. It can take a couple of attempts to get logged on, or it will sometimes randomly kick you out, so you need to log back in. Also, a lot of the features are Add-Ons and cost more
What problems is the product solving and how is that benefiting you?
It helps to keep all our emails secure and archived
Great security
What do you like best about the product?
Easy to setup, smooth experience using the service
What do you dislike about the product?
Not very beginner friendly, UI could use some work
What problems is the product solving and how is that benefiting you?
Filtering out threatening emails including phishing emails
Highly customizable and comprehensive email security tool
What do you like best about the product?
Mimecast's offering has a solution for just about any need. There is a vast number of configuration options available to make this fit your organization. What really sets them apart is their top notch support. When you have a question or need configuration support you can usually find the answer you're looking for in their robust documentation. Even better though is their support staff. You can call and get the answer you need first try from the first agent you speak to. They are always knowledgable and eager to help you with whatever you're working on fixing, investigating, or configuring.
What do you dislike about the product?
Their user interface in the admin portal sometimes feels dated and not intuitive. Once you get the hang of "Mimecast's way" of doing things it's no problem but there is a learning curve to their tools.
What problems is the product solving and how is that benefiting you?
Mimecast helps to protect our users from spam, malicious attachments, malicious URLs, and a number of email related attacks.
Solid, powerful email management
What do you like best about the product?
It provides options not found or not easily accessable in Exchange online. It's a solid backup strategy when using Echange. There are lots of options and they are continuing to add more features. Support is smart and quick. Customer service goes out of their way to help.
What do you dislike about the product?
The interface can be daunting at first. It does take some time to get to know where things are. Pricing can be higher than other options which can be a challange to get approval.
What problems is the product solving and how is that benefiting you?
Phishing prevention options are nearly endless. I've seen drastic reductions and it's very configuable.
Mimecast Email Security
What do you like best about the product?
An extensive array of options available to customise to your own business requirements. Easy to use and monitor.
What do you dislike about the product?
Would like the option for basic phishing tests to be included within base functionality. More advanced tests could be an optional extra.
What problems is the product solving and how is that benefiting you?
Providing great functionality to ensure email is secure and DLP rules configured preventing data loss scenarios and potential.
Easy configuration and the interface is very easy to navigate and user-friendly
What is our primary use case?
What is most valuable?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement?
The feature that should be included is to remove the block on the encrypted files.
For how long have I used the solution?
I have been using Mimecast Email Security with Targeted Threat Protection for the past 5 years.
What do I think about the stability of the solution?
I would rate it eight out of ten.
What do I think about the scalability of the solution?
I would rate it nine out of ten.
How was the initial setup?
The configuration is easy to implement, hence I would rate it eight out of ten.
What about the implementation team?
The deployment was fast and required no expertise. It can be easily handled by one person and the steps are very easy to follow.
What was our ROI?
It has a good return on investment
What's my experience with pricing, setup cost, and licensing?
Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, five out of ten.
What other advice do I have?
Based on my experience, I would rate it nine out of ten.
A stable solution that can be used for email security, but it should include more AI features
What is our primary use case?
We use the solution for email security.
What is most valuable?
Email security is the most valuable feature of the solution.
What needs improvement?
The solution should include more AI features instead of Mimecast's more general static configuration tooling.
For how long have I used the solution?
I have been using Mimecast Email Security with Targeted Threat Protection for two years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What about the implementation team?
The solution was deployed by a vendor for us.
What other advice do I have?
Mimecast Email Security with Targeted Threat Protection is a well-known solution that was recommended to us by a third party.
I wouldn't say Mimecast Email Security with Targeted Threat Protection is the best tool out there, but it's okay. I would advise potential users to try out its alternatives as well.
Overall, I rate the solution a six or seven out of ten.
Easy-to-setup product with valuable features for impersonation protection
What is our primary use case?
We use the product to address phishing attacks, security incidents, spoofing, attachment-based attacks, and impersonation. It sends image alerts to account servers before reaching the end recipient. It has behavior analysis and volume tools to detect and block malicious activities.
How has it helped my organization?
The product provides protection and security for email services. It helps our organization ensure we filter emails before reaching the end customers.
What is most valuable?
The product's most valuable features are impersonation protection and phishing countermeasures.
What needs improvement?
They could provide a unified licensing model, including all the security features.
For how long have I used the solution?
We have been using Mimecast Email Security with Targeted Threat Protection for five years.
What do I think about the stability of the solution?
We encountered only one stability-related incident in five years. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable product. We have 600 users as our customers for it. They use it extensively. I rate its scalability a nine out of ten.
How are customer service and support?
The technical support team could respond faster. They provide good services, but it could be better.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process is simple. It takes around a few hours or less than a day to complete as it is a cloud service. We have to configure the main server and redirect it to Mimecast server. It requires one or two engineers to work on deployment and maintenance.
What about the implementation team?
We took help from the reseller to implement the product.
What was our ROI?
The product generates a return on investment in terms of a high level of protection from external emails, both incoming and outgoing.
What's my experience with pricing, setup cost, and licensing?
The product has good pricing in terms of return on investment. We purchase its yearly license. Extra costs are involved for first-time installation, but they are manageable. I rate its pricing a seven out of ten.
Which other solutions did I evaluate?
We worked on a POC for Proofpoint. Based on customer reviews worldwide, we switched to Mimecast Email Security with Targeted Threat Protection.
What other advice do I have?
We are happy customers of Mimecast Email Security. They provide great security features. I advise others to figure out how to deal with microservices in one platform. I rate it a nine out of ten.
Exceptional
What do you like best about the product?
Mimecast has been protecting us from spam and other email related threats on emails, we get manuals on sensitizing users on cyber security. We get prompt support.
What do you dislike about the product?
Currently nothing. It works seemlessly no issues noted.
What problems is the product solving and how is that benefiting you?
Protects the company from spam and other email related threats.
The solution has good performance and excellent technical support
What is most valuable?
The solution's performance is good.
What needs improvement?
The solution is complex and not easy to use.
I have to continuously manage the tech in a different space with the solution. I've got to manage different types of rules separately.
For how long have I used the solution?
I have been working with Mimecast Email Security with Targeted Threat Protection for three years.
How are customer service and support?
The solution’s technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup requires a bit of additional consultancy. Mimecast manages things differently, and they have a country-based support framework. Since we have multinational customers and have instances in the UK and Australia, we've got to work through different support sectors.
What other advice do I have?
Mimecast could simplify the solution and include a central console like the one Microsoft has.
Overall, I rate the solution a nine out of ten.
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