Advanced Email Security
Email protection has blocked threats effectively and supports strong dlp with sufficient retention
What is our primary use case?
I have been working with Mimecast Advanced Email Security for almost two years. I started working with Trend Micro before but not currently. Mimecast has been a product I have worked with extensively.
What is most valuable?
In terms of Mimecast Advanced Email Security, I think it is top in the market because of an MX record exchange. Mimecast also introduced cloud email security, which is a good feature. Another valuable feature that Mimecast developed is a product similar to Safetica, which can be described as a DLP feature. This DLP feature has been helping my clients significantly. Mimecast DLP solution is really effective these days. Additionally, Mimecast Advanced Email Security has a 14-day retention period. I know there are other products with longer retention, but 14 days of retention is more than enough for most of my customers. The retention period is one of the best features in Mimecast Advanced Email Security in terms of email security.
Mimecast Advanced Email Security blocks everything effectively. However, there is a delay when receiving an email. All emails have to go to Mimecast's cloud, and then after processing, they land in our Microsoft email box. There might be some delay, but it blocks a lot of emails and provides an update indicating whether you want to release or delete it. These features are really good. However, I personally believe that API email integration would be better compared to just an MX record change. This would eliminate email delays. Although it is a millisecond delay, API integration would be preferable rather than having a cloud gateway. Check Point has an API integration where it can directly integrate with Outlook, making it much easier and requiring less time to deploy.
What needs improvement?
The only workload issue with Mimecast Advanced Email Security is that it causes a delay when receiving an email. Although it is a millisecond delay, I do not believe this is ideal. When a PDF is attached to an email, Mimecast scans the entire PDF inside that email, which is a good feature. However, I wish Mimecast Advanced Email Security could extend its scanning capabilities to Microsoft Teams. Even for internal teams where we communicate within the corporation and send PDF files through Teams, I wish there were a feature to scan those PDFs as well. Unfortunately, this feature is not currently available.
Mimecast Advanced Email Security is a good product overall. There has been a lot of improvement compared to the previous year. However, it has remained the same since the last two years. There has not been much improvement other than Agentic AI and DLP. I wish Mimecast would invest more in research and development, particularly for Teams and all Microsoft Office products.
In Teams, the need to scan Teams communications is essential. Although they added DLP, I also wish they could have API integration for Teams and Microsoft Office products, not just Outlook. In Outlook, we can download the PDF and send it through Teams. If there could be integration across the entire Microsoft product suite, that would be much better.
Mimecast Advanced Email Security is adequate, but it has remained the same since the last two years with not much research and development. Most of my customers are happy with it. Mimecast introduced Agentic AI and Insider solutions, but I still wish they would invest more in research and development compared to Check Point. Check Point has an email security solution that is really effective when compared to Mimecast. If Mimecast could conduct more research and development compared to Check Point, that would be much better.
I would love to have API integration rather than having a cloud gateway for Mimecast Advanced Email Security. There is an email security gateway, which is actually the gateway component. Rather than having a cloud gateway, API integration would be preferable. Additionally, I would love to have deep security not just for Outlook, but also for other Microsoft M365 products. These days, traditional email security does not work as effectively. With AI emerging, traditional email security is less effective. Mimecast already introduced Insider, which is acceptable. A unified dashboard would be beneficial. I believe Mimecast has a unified dashboard, but I am not entirely certain. Check Point has a unified dashboard as well. I need to look into this further.
How are customer service and support?
My company has technical capabilities with pre-sales staff who handle technical support. I do not rely heavily on Mimecast Advanced Email Security support. I solve most issues internally approximately 99 percent of the time.
Which solution did I use previously and why did I switch?
Previously, I used Sophos, but no longer. I do not currently use Trend Micro. The other products I work with include Check Point.
What's my experience with pricing, setup cost, and licensing?
Mimecast Advanced Email Security pricing is competitive in the market these days.
What other advice do I have?
Mimecast Advanced Email Security recently introduced Agentic AI security. I am not certain about the specific features of this Agentic AI security. I believe they introduced it because everyone is adding AI to every product, and not every AI implementation is the same or works the same way. I am not very familiar with the features of Agentic AI. Mimecast Advanced Email Security must go through system integrators to reach customers. Mimecast Advanced Email Security cannot provide email security directly to customers without going through system integrators. I rate Mimecast Advanced Email Security with a rating of eight out of ten.
Robust Email Security with Comprehensive Filtering
Comprehensive Email Security with Robust Controls
Robust Data Protection with Easy Access to Emails
Protection against the enterprise email security
Good Security Features, Needs More Enthusiasm
AI reliably detects dangerous emails – flexible, simple, and fairly priced
Solid protection, dated interface
Strong Phishing Protection
Email defenses have blocked daily phishing attempts and protect business operations
What is our primary use case?
We use Mimecast Advanced Email Security for email hygiene, blocking phishing attacks, malicious URLs, and scanning for malware within emails.
How has it helped my organization?
What is most valuable?
The treat remediation tool to mitigate malicious emails that managed to bypass our defenses and somehow got delivered
What needs improvement?
What can be improved with Mimecast Advanced Email Security is nothing. It is the best.
For how long have I used the solution?
Transnet has been with Mimecast Advanced Email Security since 2008, and I have been working on it since 2014.
What do I think about the stability of the solution?
Mimecast Advanced Email Security is very stable; I believe that through all the years, we have not really had any issues, so from a stability perspective, I am happy.
How are customer service and support?
Good 10/10
Which solution did I use previously and why did I switch?
Currently, I cannot speak for previous solutions because I only joined the organization after Mimecast was implemented.
How was the initial setup?
Yes indeed straightforward thank you
What was our ROI?
The biggest impact Mimecast Advanced Email Security has had is on the cybersecurity environment, being the first to scan emails for malicious content. It blocks thousands of emails with malicious content on a daily basis, so the impact there is immense from a cybersecurity perspective.
Which other solutions did I evaluate?
None
What other advice do I have?
From my personal experience with Mimecast Advanced Email Security, I would recommend it to any big or small company.
I would give this review an overall rating of ten.