We use the product for email security purposes.
Advanced Email Security
Mimecast: Work Protected™External reviews
333 reviews
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Pretty effective tool for cyber security
What do you like best about the product?
The email filters, various policies and how user friendly it is
What do you dislike about the product?
If policies aren't configured properly, it can be a pain
What problems is the product solving and how is that benefiting you?
We used to suffer a lot of phishing but now mimecast handles it for us effortlessly
Mimecast security review, highly recommended
What do you like best about the product?
Great analysis, great for end users, fantastic interface
What do you dislike about the product?
False positives can be a bit too intrusive
What problems is the product solving and how is that benefiting you?
We deal with a lot of spam and intrusion attempts, mimecast helps sort that out
Has effective email archiving features and good technical support services
What is our primary use case?
What is most valuable?
The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks.
What needs improvement?
The product's interface could be improved to be more user-friendly.
For how long have I used the solution?
I have been using Mimecast Email Security for only six months.
What do I think about the stability of the solution?
The product is stable. I rate the stability an eight.
What do I think about the scalability of the solution?
I rate the product scalability a ten out of ten.
How are customer service and support?
The technical support services are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Microsoft for email security. We switched because Microsoft was difficult to use, especially regarding management and administration.
How was the initial setup?
The initial setup was moderately complex. It took about two weeks to implement and go into production, partly due to coordination with our US team.
I rate the process a six out of ten.
What about the implementation team?
The implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
The product price is moderate. I rate the pricing a five out of ten.
What other advice do I have?
Training from YouTube videos has been helpful, making Mimecast Email Security easier to use and understand.
I rate the product an eight.
Can observe multiple information sensors and monitors outbound traffic
What is our primary use case?
We have a client using the Mimecast tool. We observe multiple information sensors, such as default information, mismatched data, unknown IPs, and various user activities.
They use Mimecast to monitor outbound traffic, including impersonation and mismatched data. All these activities are managed within Mimecast. Companies use Mimecast to enhance network security within their budget. For outbound communication, emails go to Mimecast, where they are scanned and delivered to the user.
What is most valuable?
We are monitoring emails that come from outside the organization. Some impersonation policies are in place, and we are tracking five different types of impersonation policies. These policies include external IP addresses, external users, reply-to mismatches, default inbound attachments, and VIP impersonation cases.
What needs improvement?
Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text. Additionally, Mimecast should ensure that the system can accommodate multiple users and effectively send information to them.
For how long have I used the solution?
We are using V7.5.0 of the solution.
What do I think about the scalability of the solution?
One person is using this solution.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
I have learned various aspects related to the topic. I will monitor all types of logs, including those from Mimecast, which provides information about users’ contacts, histories, and account numbers. Although multiple policies are in place, we are currently monitoring just five specific types.
Mimecast is useful. According to the premises, Mimecast is important, but the choice of tools often depends on each company’s requirements and budget. While Mimecast is a highly effective console for email protection, companies select tools based on their own budgets and needs.
It is easy for a beginner to learn. If a person understands impersonation policies and how to apply them, the process becomes straightforward. However, if someone is unfamiliar with these policies and their monitoring, it can be challenging. However, once a person is knowledgeable about impersonation policies, the process becomes much easier.
Overall, I rate the solution an eight out of ten.
We have significantly improved email protection and productivity in our company
What do you like best about the product?
In my opinion, what sets Mimecast Advanced Email Security apart is the comprehensive protection of emails that it offers. It integrates well with Office 365 and boosts our security while doing so without any fuss. One is the real time threat intelligence which is impressive in keeping abreast of new threats. Its spam filter works very well, cutting the number of spam emails to a great extent. This has indeed enhanced our cybersecurity since this software is easy to use and the security measures employed are very effective.
What do you dislike about the product?
A major drawback in Mimecast Advanced Email Security is that the spam filter occasionally mistakes genuine messages for spam, effectively holding the emails hostage until the problem is manually sorted out. This has affected the way we work as often there is need to check the spam folder. Also, it was no easy task to complete the configuration of the first level as compared to the second level, which was a complex affair and took considerable time of effort from our IT department.
What problems is the product solving and how is that benefiting you?
Mimecast Advanced Email Security has successfully addressed our concerns on phishing and malware, delivering an excellent solution for email security. Real time threat intelligence and spam filtering have been of great help in enhancing our cybersecurity. It also has a positive impact for our IT team because they are relieved from so many security incidents and can manage more important tasks. Further, there has been a decrease of spam and phishing attempt which has improved productivity and safer communication generally.
Mimecast Advanced Email Security
What do you like best about the product?
Ease of implementation and use are what I like best about Mimecast, especially compared to products I have used previously.
What do you dislike about the product?
Granular security settings can sometimes be difficult to find within the console.
What problems is the product solving and how is that benefiting you?
Our company was bombarded with spam and it was taking a significant amount of time to combat with our previous tools.
Mimecast Advanced Email Security
What do you like best about the product?
I like the ease of knowing that potential and known malicious e-mails are stopped from being delivered to the end user. Easy to use and give a lot of insight into the threats that are part of your e-mail attack surface. For the most part the implementation is easy, until you need to configure specific rules and policies that are specific to an organization. We use it daily to look at the held e-mails and review what is undeliverable via the rules and policies. Easily integrates with M365.
What do you dislike about the product?
The downside is the support is a little offputting, if you are past your implementation phase. Some of the rule and policies are hard to configure through implementation.
What problems is the product solving and how is that benefiting you?
Lessening the attack vector for the end user, by stopping most of the malicious e-mails that are phishing attempts.
Mimecast is a fantastic email filtering service!
What do you like best about the product?
Setting policies is simple, and if I have any issues their support is top notch.
What do you dislike about the product?
Sometimes it can be a struggle to find the right settings in the menu.
What problems is the product solving and how is that benefiting you?
Our users are far less likely to click suspicious emails when mimecast filters them first.
Comprehensive protection of the email channel
What do you like best about the product?
Low levels of spam and phishning emails reaching users inboxes. The link scanning and reporting provides good security and visability of users actions to inform training. Reliability and uptime is as you would expect for a business critial system.
What do you dislike about the product?
The Outlook client plugin requires logging into each time it is used (including two factor authentication)meaning that usr adoption is low. This has been raised and is more related to the way Outlook works and is not specific to Mimecast but still limits its usefulness.
What problems is the product solving and how is that benefiting you?
Securing the email gateway is a prime focus for our cyber security stance as it is the most targeted attack vector for gaining a foothold into the network. Mimecast defends this attack vector reducing the risk that our users face when opening emails. Phishing is of particular concern to this and Mimecast has improved this greatly.
My experience with Mimecast
What do you like best about the product?
I like the visibility that Mimecast gives you, the message tracking and monitoring toolin within the platform is really straight fowards and easy to use. The ability to inspect an individual email to its core, the ability to customise and create so may different policies such as impersonation protection policy.
What do you dislike about the product?
The UI isn't as intuitive and takes some time to be able to navigate to the correct area.
What problems is the product solving and how is that benefiting you?
Mimecast is adding that layer of security to help prevent phishing attacks and malware entering our domain.
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