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139 reviews
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External reviews are not included in the AWS star rating for the product.


    Pankaj K.

Powerful Network Monitoring with Customizable Dashboards

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
I love the graphical user interface (GUI) of Grafana Labs, which is beneficial for both end users and management teams. I find the dashboard designs to be outstanding and appreciate the customizable visualizations that make data interpretation more intuitive. The dynamic filtering and variables allow for flexible data interaction, making it easier to tailor the experience to specific needs. Additionally, the alert configuration via the GUI enhances usability and responsiveness. Overall, the setup process of Grafana Labs was impressive and less time-consuming than expected, taking around six months to integrate with the entire network effectively.
What do you dislike about the product?
I find the alerting capabilities of Grafana Labs limiting. Although the alerts are powerful, crafting advanced alert logic often requires proficiency in PromQL or the use of custom queries. This complexity can be challenging for those who do not have a developer background, making it difficult to fully utilize the alerting features without specialized knowledge.
What problems is the product solving and how is that benefiting you?
I use Grafana Labs for real-time network security monitoring, which solves lack of visibility, delayed incident detection, and manual reporting issues. It offers customizable dashboards and alerting, improving my response time and efficiency.


    Savaş Furkan A.

Fast, Flexible, and Instantly Readable Dashboards

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best: Grafana is fast, clear, and flexible. It turns raw metrics into something instantly readable, and the plugin ecosystem makes it easy to connect to anything without hassle.
What do you dislike about the product?
What I dislike: Large dashboards can get heavy, and managing too many data sources or panels becomes messy fast. Alerting still feels a bit clunky compared to how polished the visualization side is.
What problems is the product solving and how is that benefiting you?
Perfect observation; Metrics, logs, and traces land in one place, so I don’t waste time jumping between tools. It gives a clear, real-time view of system behavior, which helps spot issues faster and understand trends without digging through raw data. That visibility makes troubleshooting quicker and decisions cleaner.


    Information Technology and Services

Great free tool for custom dashboards

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
I love how Grafana provides powerful and customizable dashboards. It makes visualizing data from various sources like Wazuh and CrowdStrike super easy, giving us clear insights in real-time. The flexibility in creating alerts and tracking metrics is a huge plus for us to monitor our cloud resources.
What do you dislike about the product?
While Grafana is great for data visualization, setting up some of the more advanced features can be a bit complex. It can take time to learn all the configurations and integrations, especially if you're new to the platform.
What problems is the product solving and how is that benefiting you?
Grafana Labs helps us make sense of complex data by turning it into easy-to-read, customizable dashboards. It pulls in data from tools like Wazuh and CrowdStrike, so we can quickly spot issues and track important metrics. This saves me time and makes it much easier to stay on top of security events and performance.


    Scott N.

Powerful Monitoring Tool

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
Ability to monitor server resource capacity and performance. Ability to review database performance and configuration. Dashboard and alerting capabilities.
What do you dislike about the product?
Difficulty in overall configuration and setup.
What problems is the product solving and how is that benefiting you?
Provide proactive visibility into database and server resources.


    Information Technology and Services

Efficient solution to track application logs and status

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Grafana is our go-to tool for monitoring application logs and errors, both during development and in live production environments. It is straightforward to use and was simple to implement, thanks to its seamless integration with the tools connected to our application backend. We rely on it daily to identify errors that aren't apparent from the frontend.
What do you dislike about the product?
Limited features and filtering capabilities but still enough.
What problems is the product solving and how is that benefiting you?
It alerts us when there are errors and issues and performance related incidents and lets us focus on solving them.


    Ravindra N.

Grafana turns our Android app metrics into actionable insights

  • August 31, 2025
  • Review provided by G2

What do you like best about the product?
Grafana saved us during Black Friday. Set up a dashboard showing API response times next to our test results - immediately saw why checkout tests were timing out (backend was taking 8 seconds to respond during flash sales).
The Slack alerts are noisy but worth it. Got pinged at 3am once when deployment broke prod - crash rate jumped to 12%.
What do you dislike about the product?
Initial setup with Prometheus was a headache. Some visualizations lag with large datasets. Panel arrangements break on different screen sizes.
What problems is the product solving and how is that benefiting you?
We need to know if the app actually performs well in production, Grafana shows me real-time data like API latency, memory usage, and crash rates while our tests run. We noticed our search API taking 3x longer during test runs, which explained the flaky test failures. Now we schedule heavy test suites during off-peak hours based on Grafana metrics, improving our test reliability.


    Sharique A.

Grafana Labs

  • August 16, 2025
  • Review provided by G2

What do you like best about the product?
open-source-first approach and its ability to unify data from diverse sources, offering a single pane of glass for observability.
What do you dislike about the product?
nothing from me, users first give a try it is open source and easy to integrate
What problems is the product solving and how is that benefiting you?
so, we wanted to configure alerts and post our research grafana labs fits our requirement since then we integrated it with slack and then created a slack channel , added people and this way it solved our problem.


    Computer Software

A solid observability tool that keeps getting better

  • July 20, 2025
  • Review provided by G2

What do you like best about the product?
Grafana makes it really easy to visualize metrics and logs from different sources in one place. I like how flexible it is you can connect Prometheus, Loki, and even cloud services without much hassle. The dashboards look clean, and you can customize them quite a bit. I also appreciate the alerting features and the fact that the open-source version still gives you a lot of power. Their documentation and community are also great when you need help
What do you dislike about the product?
Some of the more advanced features can be hard to figure out at first, especially if you're new to observability tools. Managing a lot of dashboards can get tricky unless you're very organized from the start. Also, some useful features like team management and reporting are only available in the paid plans, which might be a limitation for smaller teams or personal projects.
What problems is the product solving and how is that benefiting you?
Grafana helps us bring together data from various sources logs, metrics, traces—and makes it easier to monitor everything in one place. This has saved us a lot of time during incident investigations, as we no longer need to jump between different tools. The real-time alerting and visualization capabilities help us detect and fix issues faster, which directly improves system reliability and reduces downtime.


    Industrial Automation

Versatile and powerful dashboarding tool for monitoring

  • May 31, 2025
  • Review provided by G2

What do you like best about the product?
Grafana offers a highly intuitive and flexible interface for building very interactive dashboards. It supports a wide range of data sources, including Prometheus, Azure Monitor, and more, which makes integration seamless
What do you dislike about the product?
While Grafana is excellent overall, managing permissions and fine-tuning user access across multiple dashboards can require some initial configuration. Additionally, creating very complex queries may have a learning curve depending on the connected data source
What problems is the product solving and how is that benefiting you?
Grafana solves the challenge of bringing together data from diverse sources into a single, coherent view. It simplifies monitoring of dynamic environments like containers and cloud infrastructure, while also enabling real-time alerting and log correlation. This reduces downtime, and empowers teams to make data-driven decisions more effectively.


    Jose S.

Dashboard as a Service DaaS

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
- Graphic Design
- Dashboards + Alerting + Ticketing + Annotations
- Integrate with any Data Source
- Auto Dashboards recommended
- You find templates on the Forums
- Continous features improvements
- Easy implementation
- Daily basis visualizing
- Data Transformation
What do you dislike about the product?
- You do not find lot of documentation about doing the dashboards and understanding the calculations/transformations.
What problems is the product solving and how is that benefiting you?
- Infrastructure status page
- Daily Up Status