Mixpanel
MixpanelReviews from AWS customer
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Simple setup and valuable insights into product usage
What do you like best about the product?
It was very easy to set up and immediately start seeing live data about our users. It was incredibly valuable to look at our step-to-step success rate in key user flow funnels - to identify which pages we needed to work on across different platforms/screen-sizes.
What do you dislike about the product?
Not all of the reports made sense for our particular use-case.
What problems is the product solving and how is that benefiting you?
Mixpanel provides us with great insight into what users are doing in our product and which pages in a flow have the most drop-off. It's also incredibly simple to see OS, device, and screen-size information for customers which helps us see how our web performance differs across platforms.
Recommendations to others considering the product:
Easy to set up and great insights
Deeper than deep analytics
What do you like best about the product?
The ability to segment users and follow their paths throughout your environment.
What do you dislike about the product?
This would be a very difficult platform to use without any prior knowledge. I would also like to see a 14 day trial on enterprise features.
What problems is the product solving and how is that benefiting you?
User flows, UX retrospectives, feature use. Helps navigate changes and revert old changes.
Great Support and Very Robust
What do you like best about the product?
Support responds right away and is helpful, they actually dig into problems with you and help solve for complex issues. I also like that they will set up calls to walk you through specific reports you want to set up.
What do you dislike about the product?
High learning curve to get deep into analytics and reports. It takes time to really see the potential of this product which can be hard initially.
What problems is the product solving and how is that benefiting you?
Tracking and conversions of our customers throughout their journey. You can actually track real people and not just numbers like in Google Analytics.
I look at my mixpanel views 6 times a day!
What do you like best about the product?
I like the different views of per user, funnel and events. Being able to easily integrate and analyse the data is extremely helpful!
What do you dislike about the product?
That you can't dig in between the different views. so if is see in a funnel that 30 ppl did event X, i want to be able to then go to when they did it to understand the flow better.
I want to be able to compare conversion of a funnel with and without a specific event. this is something that is really missing.
also. when I group together a few event to a custom event, i want to be able to then later filter by which of the event it was.
I want to be able to compare conversion of a funnel with and without a specific event. this is something that is really missing.
also. when I group together a few event to a custom event, i want to be able to then later filter by which of the event it was.
What problems is the product solving and how is that benefiting you?
engagement with a feature
conversion of different landing pages
conversion of different landing pages
Director of Product Management
What do you like best about the product?
Mixpanel is our go-to solution to track our web application usage. It enables us to track every interactions , adoption of features and help with product prioritization. I particularly like the "Insights Analysis", which is very powerful to investigate particular application usage.
What do you dislike about the product?
The Dashboard is still very limited. I wish we could define better, more flexible dashboards.
What problems is the product solving and how is that benefiting you?
We're tracking usage patterns and measure new features adoption. We can see when customers don't use a particular feature and follow-up to improve it.
Recommendations to others considering the product:
Mixpanel is pretty much the gold standard for webapplication usage tracking. Easy to implement, fairly flexible, and excellent support. I highly recommend them. If you need powerful dashboard though, you should then export the data and use another solution for dashboaring.
Great for pulling data on the fly
What do you like best about the product?
Customer support is amazing—they are super responsive and always get back to me right away with answers and/or assistant.
What do you dislike about the product?
It's not the most intuitive app I've used.
What problems is the product solving and how is that benefiting you?
I'm able to use Mixpanel for marketing attribution, which helps us understand the return on the money we're spending.
Enjoying the Mixpanel Experience
What do you like best about the product?
I like that I can see what my team members are interacting with on our product, as well as our customers. Mixpanel's data helps us get better at understanding what different channel customers find important and the most useful.
What do you dislike about the product?
Setting up the reporting is not super user friendly.
What problems is the product solving and how is that benefiting you?
Mixpanel helps us provide feedback to our product and engineering teams on what improvements could be made to the product to help our customers.
Easy, intuitive insights program
What do you like best about the product?
Easy navigation and intuitive interface.
What do you dislike about the product?
Not much, it's a great program. One small complaint is that I would like live data to refresh in real time rather than what seems like 20-30 minute blocks.
What problems is the product solving and how is that benefiting you?
Able to fully track activity and trends within our customer payment portal. Gives us insight into our metrics, giving us data we can then action on.
Great SDKs but confusing and limited interface
What do you like best about the product?
I love how easy is to set up profiles and send events with properties programmatically (we use PHP and JS SDKs) and your Python SDK to manage and pull large amount of data is also brilliant. Other great thing is your active ticket support system.
What do you dislike about the product?
I feel like users cohorts could be filters in more views (I often felt limited). Also we would like to have better control over exporting the reports from the interface.
What problems is the product solving and how is that benefiting you?
We have a browser extension that shows voucher codes. Properties and super properties are a life saver.
Recommendations to others considering the product:
If you want maximum control over your events and users and it's I'm your budget, I'd pick Mixpanel.
Simple
What do you like best about the product?
Very comfortable and easy to using applications
What do you dislike about the product?
Can’t download all db without payments, only for limitted, my project i not so big, and not small. I cant pay fixed payments
What problems is the product solving and how is that benefiting you?
It helps me for statistic and info about users
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