Mixpanel
MixpanelReviews from AWS customer
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Phenomenal UX, Even Better Customer Service
What do you like best about the product?
It has to be the amazing customer service. I've never had a question that went unanswered for a long time. I work with over a dozen vendors like MixPanel on a regular basis and none of them compare.
What do you dislike about the product?
Nothing really. I do have a suggestion though - I'd love it if we could leverage AI to identify and duplicate (or similar) events/properties, in order to avoid redundancies.
What problems is the product solving and how is that benefiting you?
MixPanel allows me to keep track of dozens of features/products, always ensuring optimal UX, and preventing any unwanted anomalies. Without MixPanel I would be lost.
review
What do you like best about the product?
all info in one place - i can customize stuff and get a more holistic view of everything
What do you dislike about the product?
a bit complicated to set up custom events, developers had to do it
What problems is the product solving and how is that benefiting you?
seeing where we make the most money
Awesome product, wouldn't want to live without it
What do you like best about the product?
It has given me every insight I want on my users, and so far, I've only used the free tier features. It's a rare product I'd be happy to pay for, and it's been free so far.
What do you dislike about the product?
I wish it were easier to track an individual user's session and only see the values you want when viewing a user's activity. It'd also be nice if the documentation were a little more specific on how to add custom attributes.
What problems is the product solving and how is that benefiting you?
I wasn't sure how users were using my product, and now I'm not flying blind when figuring out what features to add and where people are getting hung up when using the product.
Helpful to duplicate and explore our conversion
What do you like best about the product?
I like using Mixpanel to make decisions and really understand where we have successful conversion across different sets of users and the path they take. I've used Amplitude before and would say they're comparable. I do love the "Compare with previous week" and easy duplication functionality.
What do you dislike about the product?
Sometimes I can't dig in as much as I'd like to a group of users and follow paths across new paths - so if a user came to us via one UTM campaign, wanting to see the rest of their journey when they return on a new campaign or come back organically.
What problems is the product solving and how is that benefiting you?
Discovering user paths on our application so we can focus on improving areas there is drop-off and which UTM campaigns work best.
Helpful tool to gain insights on how your product is being used
What do you like best about the product?
Makes it very easy and simple to gain an understanding of your KPIs and see how users are using your application.
What do you dislike about the product?
The only criticism I have is that it does not appear to work with wordpress easily.
What problems is the product solving and how is that benefiting you?
Understanding how users use our product
Makes it easier to setup, access and share product analytics
What do you like best about the product?
- Ease of implementation
- Variety of report views possible
- Ability to perform manual cohort analysis
- Synching of cohorts between mixpanel and other services like moengage
- Variety of report views possible
- Ability to perform manual cohort analysis
- Synching of cohorts between mixpanel and other services like moengage
What do you dislike about the product?
- Pricing is on the steeper side for a pure play analytics tool
- Reports shared over email as digests do not properly format into a neat pdf
- Some of the event definition structures can be forced rather than keeping everything open ended
- Reports shared over email as digests do not properly format into a neat pdf
- Some of the event definition structures can be forced rather than keeping everything open ended
What problems is the product solving and how is that benefiting you?
- Easily set up event capture for user data
- A single place where all users can collaborate and create reports and digests to go with it
- Easily sharable reports across the org
- A single place where all users can collaborate and create reports and digests to go with it
- Easily sharable reports across the org
Mixpanel is a good Web Analytics tool
What do you like best about the product?
Ability to create dashboards with Web Analytics dashboards
What do you dislike about the product?
User experience is confusing for new users. No option to generate PDF from a dashboard
What problems is the product solving and how is that benefiting you?
User tracking - Product Management consume the data to check how application features are used.
Mixpanel is the best analytics tool!
What do you like best about the product?
Mixpanel helped me review all important analytics for the mobile app i was working on. I was able to review data, create flows and funnels. Being able to do this was so helpful in visualizing what was going on in my app.
What do you dislike about the product?
The learning curve was a bit steep and understanding how to use some of the graphs/data was hard. So it took some time to watch tutorials and read the documentation to learn how to use all of the features.
What problems is the product solving and how is that benefiting you?
The problems mixpanel solved were endless. I could look at daily, yearly, and monthly data on what was going on in my app. I was able to create reports to understand user flows.
Easy to Use & Understand, Provides EXCELLENT Product Insights
What do you like best about the product?
- It's not very difficult to understand, and the data is very easy to access and organized in an easy-to-use and accessible manner. Doesn't take hours just to understand how it works.
-Feature packed.
-Intuitive and attractive UI--Without all the complications.
-Feature packed.
-Intuitive and attractive UI--Without all the complications.
What do you dislike about the product?
-Would like to see more integrations with other apps.
-More detailed insights, such as; time spent on pages, would be helpful. This way Mixpanel would be an all-in-one tool.
-As a non-data user, no other problems were faced.
-More detailed insights, such as; time spent on pages, would be helpful. This way Mixpanel would be an all-in-one tool.
-As a non-data user, no other problems were faced.
What problems is the product solving and how is that benefiting you?
It is helping our team track events, accounts created and understand the performance of our marketing assets in a deeper and more objective manner. This way, we are able to target our marketing strategy in a more informed manner. It also helps us understand where we are gaining traffic for our target audience.
There's no better analytics tool than Mixpanel
What do you like best about the product?
1. It is super fast - No matter the complexity of filters, breakdowns, mixpanel comes up with the visualization in a jiffy. Now that's a delight because number crunching is known to be super slow process across other analytics tools, excel etc.
2. The UI is beautiful - Who thought number crunching could be fun? Well, mixpanel did.
3. Feature packed - You get trends, insights, funnels, cohorts broken down by any number of dimensions.
2. The UI is beautiful - Who thought number crunching could be fun? Well, mixpanel did.
3. Feature packed - You get trends, insights, funnels, cohorts broken down by any number of dimensions.
What do you dislike about the product?
Nothing really! Maybe they could add products like Appcues, Userflow etc., to simplify life for product folks.
What problems is the product solving and how is that benefiting you?
Super detailed view of User behavior, feature adoption, engagement, conversion & retention. Integrates most of external tools seamlessly as well.
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