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Mixpanel

Mixpanel

Reviews from AWS customer

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External reviews

1,228 reviews
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External reviews are not included in the AWS star rating for the product.


    Online Media

Mixpanel is an indispensable tool that I use on a daily basis.

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
The best features for my use are the personal customization options.
What do you dislike about the product?
The interface is a little boring but this a really minor point.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of receiving real-time data without having to go through our data dpartment.


    Transportation/Trucking/Railroad

It's a very sophisticated tool. We are heavily relying on that

  • May 20, 2022
  • Review provided by G2

What do you like best about the product?
UI is pretty cool to work with, I like that it doesn't have too many links or buttons in one page. It tries to be simple and yet powerful. Also the fact that events are published immediately is great. The mobile SDK is pretty good
What do you dislike about the product?
Onboarding was a bit tricky, for example I didn't know how to work with filters. But to be fair, I didn't watch any turotial or read any docs. After working with that, everything seems easy now. Strange
What problems is the product solving and how is that benefiting you?
We are using MixPanel for analytics events in our mobile. We are relying on that heavily. The fact that it stores the events for a long time, help us not worrying about storing events in database. Also we can investigate user issues more easily


    Luke S.

Extraordinary UX makes the tool

  • May 20, 2022
  • Review provided by G2

What do you like best about the product?
I love the extrememly useful UX of the product.
Most data aggregation tools are so complex that I need to manually pull a report anytime my team members or stakeholder have a data question. With MixPanel, I can send them a link to a dashboard or report and have confidence that they can answer most data questions themselves.
What do you dislike about the product?
I have yet to find anything I dislike about the solution. This is not the most helpful for a review, but I honestly haven't run into any hicups besides a report not loading once, and support reached back out with a workaround in under an hour
What problems is the product solving and how is that benefiting you?
Easy able to create funnels, drill into workflows, or understand where users are going after the take a specific action.
Recommendations to others considering the product:
It's not the cheapest, but the stellar support, UX, and stability make it worth the price


    Computer Software

Easy to understand and to use

  • May 20, 2022
  • Review provided by G2

What do you like best about the product?
The funnels feature and the dashboard features as well
What do you dislike about the product?
Maybe it would be cool to have some resources on how to use filters
What problems is the product solving and how is that benefiting you?
Understanding our users


    Hayden B.

Mixpanel is a tool that crosses borders.

  • May 19, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use thanks to its simple design, and intuitive interface for data analysis. Useful tools for the web such as creating events or notifications. It has a very tidy consumable format, users interact permanently with the product in a very simple way.
What do you dislike about the product?
The free version has many limitations for the user, the configuration can be more complex than other competing tools. There are often errors in the data analysis, but they can be solved.
What problems is the product solving and how is that benefiting you?
It is useful to know the opinions of users and the views of our customers, it allows me to generate interactive reports that are of great help when analyzing support data. Its visual edition is useful when managing and segmenting elements.
Recommendations to others considering the product:
It is a useful analysis tool that will allow you to identify customer data and quantify it into better options for your company. It does not require high performance in your computer and anyone can have access to it, I recommend it.


    Computer Software

Powerful & intuitive, yet easy to use

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
How easy it is to build dashboards and reports. It's extremely flexible and very fast - so it shows me the results I'm looking for without having to wait for it to load.
What do you dislike about the product?
This is minor - but Mixpanel doesn't do a good job of telling me why a report has no results. As a non-technical user, it's hard for me to tell which metrics can be cross-referenced and which ones can't. This is likely a problem with how we ingest data, but at the same time, it might be helpful to add some reasons why results could not be found.
What problems is the product solving and how is that benefiting you?
I am able to quickly find insights without having to ask for a manual data export from product or engineering. It is feeding my natural curiosity and helping me uncover important business insights without relying on other teams.


    Marketing and Advertising

Mixpanel

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use and to share with co-workers
What do you dislike about the product?
A bit hard to implement for a non-developer
What problems is the product solving and how is that benefiting you?
Tracking all in-app activities


    Information Technology and Services

Mixpanel is a great addition to our analytics stack

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
We have an internal tool that collects user action data but it can't chart. By sending our data to Mixpanel, I can easily chart our data, make comparisons, set up dashboards, trigger alerts, etc.
What do you dislike about the product?
The learning curve at the beginning was a bit high, but once that was figured out (thanks to help docs and support team), we were good to go.
What problems is the product solving and how is that benefiting you?
The problem that we're solving with Mixpanel is getting a better, more holistic view of what our users are doing as a part of various cohorts. Having this data allows us to make better, more strategically focused decisions.


    Swikrit T.

MixPanel was fun and very easy to use

  • May 15, 2022
  • Review provided by G2

What do you like best about the product?
The idea of creating funnels was very easy to me and it was not very hard to get hang of, the insights with such simple UI made is really easy for me.
What do you dislike about the product?
A menu to set time according to my timezone would be perfect, I have to set it to GMT while I'm on IST currently.
What problems is the product solving and how is that benefiting you?
I'm using MixPanel to insights of my users and through Mixpanel I've come to realise what my users like and dislike and it has helped us improve our product.
Recommendations to others considering the product:
Follow the guidelines on their websites and you won't face ay problems when working with MixPanel also check out their youtube videos.


    Ishan S.

Mixpanel Review.

  • May 13, 2022
  • Review provided by G2

What do you like best about the product?
2 things I like about Mixpanel:

1. It is extremely intuitive. As a Product Person, you probably don't need to ever look at the Guide to understand the tool.
2. The customer success team is extremely responsive. We have scheduled calls with Mixpanel Team & the response was quick and the team made sure that all out doubts are closed for the same.
What do you dislike about the product?
3 things I feel Mixpanel can do better:

1. Flow Reports take lot of time to generate. Maybe, the queries that are running in the backend are too heavy. But I have struggled using Flow Reports & haven't really realised full utility of them, only because it takes a lot of time to generate.

2. It is not very clear how the global filter in funnels work. In-line filters are intuitive but entire copy around "last-touch, first touch" can be improved.

3. Mixpanel should also highlight if redundant events are getting triggered for the same action in the app. This just clutters flow reports. For example, If user visits cart, two events can trigger "Cart Viewed" & "Screen Visited" (with Property: Screen = Cart). These redundant events create confusion in flow reports.
What problems is the product solving and how is that benefiting you?
1. We have set up important checkout related alerts using Mixpanel. Using Slack integration with get these in relevant channels to inform all stakeholders.
2. We have our daily tracker dashboard on Mixpanel, which has multiple funnel & flow reports.
3. Whenever we do an [A/B] experiment, Mixpanel's "Add/Edit" user profile tab comes in handy to add additional user properties to user_ids, we can then filter these users easily for creating funnels.
4. We are using "user" tab in Mixpanel to create dynamic audiences of users who perform certain action on the app. This become extremely important for [A/B] experiments involving non-logged-in users.