Mixpanel
MixpanelReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,228 reviews
from
External reviews are not included in the AWS star rating for the product.
Develop products from a data-driven perspective with MixPanel
What do you like best about the product?
I like everything Mixpanel offers whether it is Insights, Funnels, Retention, Users (cohort). Though what stands out is the "Retention section". I drive engagement in my current role and rely on Power User curves. Mixpanle has enabled all these capabilities which is awesome. Also, the Users cohort creation is super easy, effective, and flexible.
What do you dislike about the product?
- Not allowing us to create cohorts on Power User Curve - have raised this separately already.
- Mixpanel has recently seen a lot of outages, especially in March (end of the quarter and we pull a lot of metrics around this time).
- There are a lot of unknowns on different screens in Mixpanel which become difficult to understand. Ex: Retention screen - unbounded freq/bounded freq. I know that there is a blog out there on the internet but this needs more clarity owing to its complexity.
- I never get to use the flow/experiments in Mixpanel. Flow has so many navigation screens for us and it becomes difficult to do analysis (even after selecting N screens options). This is also mismanagement from us which leads us to Mixpanel should tell us the "Best Practices" of ingesting data.
- Mixpanel has recently seen a lot of outages, especially in March (end of the quarter and we pull a lot of metrics around this time).
- There are a lot of unknowns on different screens in Mixpanel which become difficult to understand. Ex: Retention screen - unbounded freq/bounded freq. I know that there is a blog out there on the internet but this needs more clarity owing to its complexity.
- I never get to use the flow/experiments in Mixpanel. Flow has so many navigation screens for us and it becomes difficult to do analysis (even after selecting N screens options). This is also mismanagement from us which leads us to Mixpanel should tell us the "Best Practices" of ingesting data.
What problems is the product solving and how is that benefiting you?
I rely heavily on Mixpanel for running the A/Bs and take product decisions based on it. I believe the whole development cycle has become more effective.
Recommendations to others considering the product:
Ease of integration to your apps is very easy. All SDKs are available. Give it a try and you will love it.
Excellent and simple
What do you like best about the product?
It's easy to use, easy to set up and the free tier is very, very generous
What do you dislike about the product?
It's something very specific, the usage of formulas can't mix User and event properties.
What problems is the product solving and how is that benefiting you?
I work at a Web App. We track how customers use our app via mix panel. We basically load the script on the index and track events on our main pages. It provides information about how they use our app
Recommendations to others considering the product:
Load the script on the index, then it's easier to set up
Best data analysis software ever!!
What do you like best about the product?
It's fast, easy to use and it adapts well to all our needs.
What do you dislike about the product?
I would like to have the option to create breakdowns for each step on a funnel, or create negative funnels
What problems is the product solving and how is that benefiting you?
Users behaviors problems. Main benefit is how fast it is and easy to use
Recommendations to others considering the product:
Don't even think about it, it's the best!!!
Best product analytics platform
What do you like best about the product?
It is very powerful and easy to use. You start sending events in minutes and after that is really easy to create funnels, cohorts, dashboards and so on.
I love the Lexicon and the ability to merge events: this might seems a tiny feature, but when you start tracking events, it's pretty common to change event names from time to time, and with event merging you can say "Event A and Event B now are called event B" and this avoided as loosing a lot of data.
Another thing I really like is the ability to see which users completed or dropped a funnel step, although it could be easier (you must create a cochort and then go to see the users in that cohort).
I love the Lexicon and the ability to merge events: this might seems a tiny feature, but when you start tracking events, it's pretty common to change event names from time to time, and with event merging you can say "Event A and Event B now are called event B" and this avoided as loosing a lot of data.
Another thing I really like is the ability to see which users completed or dropped a funnel step, although it could be easier (you must create a cochort and then go to see the users in that cohort).
What do you dislike about the product?
Not much. I would love to see users in every funnel step without creating a cohort, just clicking a "View users" button.
What problems is the product solving and how is that benefiting you?
Before Mixpanel we were blind; we didn't know what our users do in our platform. Using it we've increased user engagement, reduced time to first value and identified power users.
Recommendations to others considering the product:
Don't waste time looking for another option, just use Mixpanel. I've been Googling a lot, posting in SaaS groups, talking with people I know that uses this kind of platforms and all told me the same: Mixpanel.
Mixpanel Review
What do you like best about the product?
Being able to filter through different demographics
What do you dislike about the product?
The platform can be a little slow sometimes, but I understand since it's dealing with lots of data!
What problems is the product solving and how is that benefiting you?
No real problems at the moment!
Mixpanel is the best product analytics product, period.
What do you like best about the product?
The best thing about Mixpanel is how easy it is to create *actually meaningful* analytics reports. It has detailed tooling for retention (especially important for consumer apps) and allows the entire startup to stay up to date with our progress.
What do you dislike about the product?
I think the tooling for reports and sharing reports could be a lot better. I've tried sharing reports with my colleagues and it always becomes a questions game of "can you see it yet?".
What problems is the product solving and how is that benefiting you?
I'm solving retention statistics and general impact reports on new features. Being able to measure the impact of features is absolutely critical to a startup finding product-market fit.
Recommendations to others considering the product:
Just do it. It's the best product analytics platform, period. The insights you get will be critical for building your startup and finding that product-market fit holy grail.
Mixpanel helped me be a better product manager
What do you like best about the product?
I'm a non-technical person, when I first saw Mixpanel I thought there's no way I'm ever going to understand how to use it. I was wrong. Mixpanel gave me all the knowledge to understand how to get the most out of their product. I quickly understood how to report events and add additional information to them in form of properties. It was simple to communicate this to my engineering team, too. But the thing that Mixpanel gave me, besides a super-powerful easy to us tool, is that they empowered me with education and helped me be a better product manager. I'm able to make better product decisions proactively to create a better user experience instead to react to data I see. I swear by their Focus Metric framework which helped me understand the state of my products and also to easily communicate that to my stakeholders. My whole team, from stakeholders to the customer success team is able to access any report and get the information they need to do their job better.
What do you dislike about the product?
In the beginning, it might seem a bit overwhelming for a non-technical person, but Mixpanel resources help educate you. You'll be a pro in no time.
What problems is the product solving and how is that benefiting you?
I'm more empowered in my position as a product manager. The biggest benefit for me is that I'm now able to make proactive decisions to improves user experience and better my product instead of reaching in a panic to metrics that are not looking as expected.
A very useful platform to collect usability data of the product.
What do you like best about the product?
Ease of access to the critical data on the whole database and the visualization of it.
What do you dislike about the product?
Documentation is not directly accessible.
What problems is the product solving and how is that benefiting you?
Database monitoring and user usage follow-up.
Recommendations to others considering the product:
Just use it! It is a handy tool in data collection.
Mixpanel for the small side project
What do you like best about the product?
Simple but powerful nice interface
Great video guide for new users and comprehensive documentation
A lot of great features: tracking users, events, custom user and event attributes
All data is visible right after some event happens, no need to wait for additional time
After registration, they create a sample project for you to show all their capabilities
Simple integration (they even provide Nginx config if you setup proxy via custom domain to overcome adblockers)
Lots of different charts: funnel (to track conventions), line/pie/cumulative (eg to track the number of events), retention, user flows
Ability to manually add any data to users
All users list with any data
Powerful filters
Ability to use it on web frontend, backend and mobile apps
All of the above is available in the forever free version
Great video guide for new users and comprehensive documentation
A lot of great features: tracking users, events, custom user and event attributes
All data is visible right after some event happens, no need to wait for additional time
After registration, they create a sample project for you to show all their capabilities
Simple integration (they even provide Nginx config if you setup proxy via custom domain to overcome adblockers)
Lots of different charts: funnel (to track conventions), line/pie/cumulative (eg to track the number of events), retention, user flows
Ability to manually add any data to users
All users list with any data
Powerful filters
Ability to use it on web frontend, backend and mobile apps
All of the above is available in the forever free version
What do you dislike about the product?
The project timezone was set incorrectly after registration, this created confusing data before I figured out that I needed to set it correctly in the settings
If the value is not set (empty) it is visible as "undefined" in some charts and as an empty string in some other
uBlock origin blocks mixpanel (unclear why, it doesn't collect personal data) if you use it on the frontend. So you need either to set up a proxy on the backend side (to send requests to another domain that will redirect them to mixpanel) or use it on the backend side.
A bit complicated way of tracking sessions lenght based on events. Even with docs, it was not so easy to understand how it works. I initially thought that all sessions last at least 30 min by default. Only later I realized that it lasts only till the last event in the 30 min interval
If the value is not set (empty) it is visible as "undefined" in some charts and as an empty string in some other
uBlock origin blocks mixpanel (unclear why, it doesn't collect personal data) if you use it on the frontend. So you need either to set up a proxy on the backend side (to send requests to another domain that will redirect them to mixpanel) or use it on the backend side.
A bit complicated way of tracking sessions lenght based on events. Even with docs, it was not so easy to understand how it works. I initially thought that all sessions last at least 30 min by default. Only later I realized that it lasts only till the last event in the 30 min interval
What problems is the product solving and how is that benefiting you?
Tracking conversions, user sources, and behaviors in my app
Recommendations to others considering the product:
Just try it and view sample dataset and based on it check if it meets your needs
Powerful analytics tool
What do you like best about the product?
It is very easy to build insight reports and dashboards. There is a lot of flexibility in displaying data which allows me to choose the best visualization. We have built several dashboards that vary in theme and are a quick way to get answers around specific segments of our product. It is also easy to look at retention on features within the product. This helps us in understanding how often new features that we deploy are being used by our users. Overall I find Mixpanel is very user friendly and easy to use. It is well supported and they are constantly adding new features to it to improve the product. They also offer regular webinars to help train users on how to use the more advanced features. I like that I can export my report into a csv so I can use a spreadsheet program to perform more advanced functions on the data.
I like that there are user properties we can track. Not only are we interested in seeing how often a feature is used, but we are also interested in which settings are the most commonly chosen ones. Our product has a lot of settings that the user can "set and forget" - and the user properties help us analyze those.
I like that there are user properties we can track. Not only are we interested in seeing how often a feature is used, but we are also interested in which settings are the most commonly chosen ones. Our product has a lot of settings that the user can "set and forget" - and the user properties help us analyze those.
What do you dislike about the product?
I wish that when I built an insight report, it gave me the option to see which events match my event criteria, to help me dig into specific examples of users that are using a particular event. From there I could read that user's event history to understand their flows before and after the event is triggered. It would also help me debug why some event properties come through as "undefined".
I dislike the new UI for the navigation in Mixpanel. On the left you have words, and on the right you have icons. Some icons on the right are dropdown menus just like the word Reports is on the left, but there is no visual indicator that it's a menu. After this new UI was deployed, it took us all awhile to find the "Live View" option which is hidden in a menu that you only see by clicking an icon. I find this UI inconsistent and confusing.
I dislike the new UI for the navigation in Mixpanel. On the left you have words, and on the right you have icons. Some icons on the right are dropdown menus just like the word Reports is on the left, but there is no visual indicator that it's a menu. After this new UI was deployed, it took us all awhile to find the "Live View" option which is hidden in a menu that you only see by clicking an icon. I find this UI inconsistent and confusing.
What problems is the product solving and how is that benefiting you?
We use Mixpanel to understand how users are using our product - where are they spending the most time, which user types use which features, how well are new features performing, etc. Mixpanel has helped us use data to drive decisions around our product roadmap. By understanding where users are spending their time, we know where to invest in our product. Using Mixpanel's analytics, we can draw conclusions about our user's wants and needs from the data instead of relying on customer research which can be very time consuming.
Recommendations to others considering the product:
I would definitely recommend using Mixpanel. It is a very powerful analytics tool that is easy to use and will help you turn your organization towards being data-driven. I would recommend when you use it that you set up a company template for property names and share all event information in one place so it is easy to reference and maintain.
showing 821 - 830