Mixpanel
MixpanelReviews from AWS customer
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Quick, Easy & Informative
What do you like best about the product?
Mixpanel has made tracking client usage super quick and easy. It's also super informative to be able to understand what client interests are by looking at the detailed usage report. The option to view different date range at a click of a button is also great, I am able to track changes over different time periods. The dashboard option also makes it easy and convenient to see overall usage in one go.
What do you dislike about the product?
The filters are a little complicated to use and sometimes data takes a while to load. However, the system is fairly user friendly and the dashboard generally is sufficient for the information I am after.
What problems is the product solving and how is that benefiting you?
Being able to keep track of client usage and also understanding their area of interest by going through the detailed usage and their downloads. Able to see exactly which user are active and which are not meaning that I can re-engage clients that might have fallen off in terms of usage. Understand how my portfolio is doing with an overall view and it is also great that it offers predictions looking at historical data of your profolio.
Very usefull
What do you like best about the product?
Mixpannel has many features that allow us getting a full overivew of our customers.
What do you dislike about the product?
Unfortunately, it can be hard to learn and use in the first few days, but there is great documentation and an amazing community that helps a lot to answer our questions.
What problems is the product solving and how is that benefiting you?
I needed to get on overview of my product, which plattform was used most, app or website, and what were my customers' habbits in my product and MIxpannel helped me a lot.
Easy & powerful tool for product analytics
What do you like best about the product?
Getting meaningful insights in Mixpanel is really easy. We have events streaming to multiple analytics tools but Mixpanel arranges those in views that are really easy to create and understand.
What do you dislike about the product?
I'd like to be able to get a more detailed view of how reports are generated - for example break down a funnel to individual users and which steps they did.
What problems is the product solving and how is that benefiting you?
Trying to understand the main friction points in our product.
The main benefits are -
1. We understand where our big drop-off steps are and where we should improve.
2. As we release features - we can get an objective measure of if/how they helped to increase usage.
The main benefits are -
1. We understand where our big drop-off steps are and where we should improve.
2. As we release features - we can get an objective measure of if/how they helped to increase usage.
Great for behavioral analysis
What do you like best about the product?
The ability to filter users by behaviors and send emails with minimal effort
What do you dislike about the product?
Learning curve at the very start - on boarding could be better
What problems is the product solving and how is that benefiting you?
It’s helping me to get an overview of my users’ behaviors
Mixpanel is great, but disappointed that they are getting rid of their Messages feature :(
What do you like best about the product?
Mixpanel is great for product analytics in our SaaS
What do you dislike about the product?
Mixpanel recently announced that they are sunsetting their Messages feature, which allows you to send an email to users when they take specific actions.
We used this feature a lot, and are very disappointed that it is being removed.
We used this feature a lot, and are very disappointed that it is being removed.
What problems is the product solving and how is that benefiting you?
Product analytics and Messaging
Enables Rapid Prototyping of Ideas
What do you like best about the product?
In the past even the simplest queries might take a day to hear back from a busy data scientist. Now I can arrive to Mixpanel with a hypothesis and have a rough idea of whether I'm right within minutes. Once you learn the paradigm you can use it for almost any kind of analysis you need.
What do you dislike about the product?
The price is high enough that I spend a lot of time convincing my managers to continue paying for it. At the end of the day though it is definitely worth it.
What problems is the product solving and how is that benefiting you?
Measuring the efficacy of our learning tools, monitoring software for UX bugs, segmenting customers
Loved the Usability
What do you like best about the product?
Easy Navigation and Intuitive UI which makes it very easy to do data analysis
What do you dislike about the product?
At times, it becomes really difficult to find data if the nomenclature is not known,
What problems is the product solving and how is that benefiting you?
Consumer insughts and impact of actions in funnel optimization
Recommendations to others considering the product:
Give it a try for the easy usability and value it brings by making data speak for itself. This is super helpful for Growth, Product Teams
Mixpanel is almost perfect!
What do you like best about the product?
The UI based analysis saves a lot of time. Most of what can be achieved using JQL can be done using the UI itself. The ability to make dashboards is very useful to track performance of newly released features.
What do you dislike about the product?
1. The flows functionality is great. But the data is not in a downloadable format. In funnels, there isn't an option for studying users who flowed from Step A to Step B without any intermediate steps. This is very important to understand friction points of pages and features.
2. The User history is not in a downloadable for to perform useful analysis. I'm having to use workarounds using JQL or insights (by breaking down by processed time). But these methods are not ideal as the properties of interest are different for different events. The basic requirement is a matrix of all event properties X Time Processed should be downloadable for a user (with masked contact information).
2. The User history is not in a downloadable for to perform useful analysis. I'm having to use workarounds using JQL or insights (by breaking down by processed time). But these methods are not ideal as the properties of interest are different for different events. The basic requirement is a matrix of all event properties X Time Processed should be downloadable for a user (with masked contact information).
What problems is the product solving and how is that benefiting you?
Reducing the friction for the user in our website and app with the least amount of tech investment
Recommendations to others considering the product:
Don't be shy of using Excel on Mixpanel data. Though Mixpanel tries it's best to reduce dependance on excel, such analysis will only increase the scope of insights you will find. Excel is an ally to Mixpanel data
Game changing
What do you like best about the product?
Super easy to use. Extremely insightful.
What do you dislike about the product?
Learning curve especially if you don't have an analytics background
What problems is the product solving and how is that benefiting you?
Understanding user behaviour and journey drop offs. We've been able to learn new things about our users and implement strategies accordingly
Can't live without Mixpanel
What do you like best about the product?
Mixpanel allows instrumentation of product to track usage patterns and identify areas of concerns. It helps visualize key funnels and flows, and find actionable insights. What I like best is the ability to create a dashboard that can be used to monitor the metrics and those can be delivered to me via email. I am yet to explore more capabilities such as correlations, but I love Mixpanel.
What do you dislike about the product?
There is nothing in particular which I dislike about Mixpanel.
What problems is the product solving and how is that benefiting you?
I track the usage of my product areas using Mixpanel.
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