Great Product Market Fit
What do you like best about the product?
It's best in every possible way. It offers Dark web monitoring, Hotspot & many More
What do you dislike about the product?
Recent change is the pricing is little that I am not liking much
What problems is the product solving and how is that benefiting you?
Remembering passwords is a tedious task. Also in the current world you cannot have one single password for all. Having said that Dashlane solves all these problems and also it auto-logins to majority of the websites. It also syncs instantaneously.
Onboarding and support challenges persist despite efforts
What is our primary use case?
My main use case for Dashlane Omnix is to store passwords for all of our software that we use in the business.
I have passwords, bank details, and payment details related to my main use case, and it's mainly for storing passwords across my business applications.
What is most valuable?
The best features Dashlane Omnix offers for me are difficult to identify because I cannot access Dashlane Omnix due to the terrible onboarding experience. I go to AWS, having purchased through the marketplace, click a button, type in my email address, which I did a month ago, and no one has gotten back to me.
I'm now at the point where I have numerous passwords in Dashlane and I'm trying to use the new version that I purchased to transition my personal Dashlane over to business, but no one is getting back to me. I cannot get through to anyone at Dashlane support. There's no obvious option to get support from AWS, and it's an absolute nightmare.
What needs improvement?
Dashlane Omnix could be improved by sorting out their onboarding and their support. It's ridiculous.
For how long have I used the solution?
I have been working in my current field for 15 minutes.
What do I think about the stability of the solution?
I have been three days without any access to my passwords. I cannot add any new passwords, I can barely get access to my current passwords, and I have to manually type everything in. It's just ridiculous. There's no help available from anywhere.
How are customer service and support?
The onboarding experience is difficult because I purchased the plan a month ago, someone was meant to get back to me within a few days, and it didn't happen. I have been waiting.
How would you rate customer service and support?
How was the initial setup?
My experience with the configuration process has been extremely confusing and frustrating.
What other advice do I have?
I have no additional insights to add about my experience so far, other than to say that I give Dashlane Omnix one star out of five and want to name my review "I am extremely frustrated with Dashlane and AWS."
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Dashlane is an incredibly easy to use password manager
What do you like best about the product?
Ease of use, editing capabilities, privacy and sharing customizations, security.
What do you dislike about the product?
I haven't found anything not to like. Using Dashlane has significantly increased our efficiency as a team.
What problems is the product solving and how is that benefiting you?
Dashlane makes it easy for me to share important team account passwords.
Great Software for Password Privacy
What do you like best about the product?
Security , Privacy, Passwords Protection
What do you dislike about the product?
no major downsides except the feature availability in the basic version
What problems is the product solving and how is that benefiting you?
No issue of remembering the password ; password protection
Dashlane is user friendly, and reliable
What do you like best about the product?
That the installation was easy, and the portal is user friendly
What do you dislike about the product?
Longer login times to avoid prompts to re-login
What problems is the product solving and how is that benefiting you?
Dashlane is providing a secure password manager for our office
Dashlane works well!
What do you like best about the product?
Has significantly increased our team's security, and the shared passwords feature is essential for company subscriptions. The Friends and Family plan and the VPN are great, too.
What do you dislike about the product?
The integration of the Friends and Family plan and the Team Member accounts could be a little smoother, especially by enabling users to share *folders* (rather than individual logins) with Friends and Family.
What problems is the product solving and how is that benefiting you?
Security and shared logins
The best user friendly password manager
What do you like best about the product?
Dashlane provide the most user friendly and easy to use.
What do you dislike about the product?
No Windows app, is not convenience to open thru browser.
What problems is the product solving and how is that benefiting you?
save and autogenerate password for my application/ web login, i no need to remember so many of password, just single manage in Dashlane.
Great secure app to manage & share passwords
What do you like best about the product?
We use Dashlane to manage all business passwords and facilitate sharing between different internal teams.
What do you dislike about the product?
Not much - it very rarely glitches or fills out the wrong info but if it does, it's super-easy to override or fix.
What problems is the product solving and how is that benefiting you?
It helps improve and enforce security and smart business practices across our disparate teams.
Comprehensive and very user-friendly
What do you like best about the product?
Very simple to deploy and maintain in a company.
What do you dislike about the product?
Can't find anything to dislike right now.
What problems is the product solving and how is that benefiting you?
Increases security around password use and prevents passwords from being stored in browsers and the like
The Best Password Manager out there!
What do you like best about the product?
The ease of sharing the passwords with my team. I like that I can choose auto log in or not, its nice to have that control. I like that I can differentiate between personal and business and also the different categories.
What do you dislike about the product?
I wish there were a "notes" area for the normal logins. Sometimes I like to annotate something about a login into a website and you don't have an area for that. I also hate that I have to re-enter my password on my browser extension after 5 minutes, that is SUPER ANNOYING. I work alone in my office and no one else has access to my computer.
What problems is the product solving and how is that benefiting you?
Sharing passwords with my team never felt secure until I could do it through dashlane.
