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OneSignal

OneSignal

Reviews from AWS customer

7 AWS reviews

External reviews

1,168 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rachel C.

Helped us gain more user engagement

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
I have tried many push notification tools but, nothing came close to Onesignal. Onesignal is an Ultimate push notification platform that provides all the features needed to handle a multiplatform audience.

The A/B test report helped us to choose a winning push notification template that resulted in more user engagement.
What do you dislike about the product?
There is limited third-party app Integration available. Sometimes there is a technical error while sending notifications. Some users receive the same message multiple times.
What problems is the product solving and how is that benefiting you?
We have new articles and marketing messages that we want to send to our subscribers. By using OneSignal, we can do that easily.
Recommendations to others considering the product:
I would recommend OneSignal to all the product and blog owners who want to reach out to their subscribers for better marketing campaigns.


    Information Technology and Services

the best notification platform on market

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
complete sdk for all platforms, mobile, desktop, web
What do you dislike about the product?
support team latency on answering to issues
What problems is the product solving and how is that benefiting you?
solved push delivery on various platform from my site.
benefits are unique connector to ship notification to all users


    Nick K.

Simple (For Engineers, Product, and Marketing) & Feature Rich

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
As an engineer using OneSignal for over four years now, I love how the simplicity has been maintained (improved) while the engineering efforts to deliver new features have continued right along. This makes it an easy "sell" to stakeholders as a reliable tool to use to drive key engagement metrics.

Also, their support is top-notch. They respond quickly, understand the problem, and will work until it's resolved. Recently, Brit has been especially helpful with various questions I've thrown!
What do you dislike about the product?
There are some undocumented bugs here and there; however, this isn't a blocker by any means.
What problems is the product solving and how is that benefiting you?
As an e-commerce company, we need to understand our customers and give them the most customized experience possible. OneSignal makes that easy with their guides tailored to e-com and broad feature set that enables data aggregation, insights, and actionable measures to increase conversions.


    Maria G.

Reliable Push Notification Sending Tool

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
It's a Multi-Platform tool that helps us to send push notifications to a larger audience. OneSignal never lags and sends push notifications on time.

We can easily set up new apps and websites without much technical knowledge.
What do you dislike about the product?
The customer support could be improved. Also, the dashboard could be more attractive and optimized.
What problems is the product solving and how is that benefiting you?
We have daily new subscribers from various sources; keeping them updated about our product is very important. Using OneSignal for sending push notifications helps us do that.
Recommendations to others considering the product:
If you are looking for a solution to update your subscribers about your new product or service, then OneSignal is the best option for you.


    May O.

Very thorough information provided

  • July 08, 2021
  • Review provided by G2

What do you like best about the product?
Brit provided so many documentation on workarounds to help solve my issue. The rep mainly drove it on her own intuition to provide beyond and above what I was asking for. This opened doors I didn't know exist in targetting our users better. I now have a lot of material on hand and can better utilize the functions to create segmentation on a far more detailed viewing. Thanks Brit!
What do you dislike about the product?
The exported reports are not language friendly. We create msgs in Arabic and English, but do not see the characters during export.
What problems is the product solving and how is that benefiting you?
Identifying how to target users from a very detailed consumer behavior. The help adddressed above made the issue I was trying to solve for beneficial.


    Computer Games

Pretty amazing tool for push notifications. Highly recommend it!

  • July 08, 2021
  • Review provided by G2

What do you like best about the product?
I like the simplicity of use, loads of functions.
What do you dislike about the product?
I don't have antything I dislike about it.
What problems is the product solving and how is that benefiting you?
I add push notifications and analyze reports about them
Recommendations to others considering the product:
OneSignal is easy to use and contains all you need to manage push notifications :)


    Hospitality

Proper data processing policy

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
I was impressed by the effectiveness of the user's consent management.
You can use the SDK in a non-invasive way by waiting for user consent before even loading, and it makes it equally easy to suspend data processing and delete user data.
The API documentation is precise and immediate.
Great to have a dynamic preview of the messages as the users will display them on different platforms. Same for the reminder of which features (e.g., big image or no image at all) you can leverage depending on the medium.
What do you dislike about the product?
I would much appreciate first-party support for SMS and an easier Notify Button customization/localization.
In order to be even better, the API documentation could use some inline examples, or a link to an example for each feature.
A great added value would be being able to filter tags in a more sophisticated way. If the developer could write a custom function evaluating the value of tags, they would have the maximum control over their audience, in a much more concise and less error-prone way than though a DLC expressing AND and OR clauses.
I often alias development servers on localhost with ".local" domain names. It would be nice to be able to enable HTTP for testing on such aliases.
What problems is the product solving and how is that benefiting you?
I'm implementing a ProgressiveWab App in the Hospitality sector.
I appreciate being able to implement Web Push interactions without recurring to Firebase.
Recommendations to others considering the product:
Web Push is intuitive both to integrate and to manage


    David L.

OneSignal's Support Help Stays With You Until Your Problem Solve

  • July 01, 2021
  • Review provided by G2

What do you like best about the product?
I am using OneSignal with a headless WordPress website. I like that I can seamlessly send push notifications of published or updated posts from the backend. I can then track how many people received and/or click on them in OneSignal's dashboard together with other analytics.
Besides the fact that this service is free for under 10,000 subscribers, their support staff, I dealt with Jenna, anna, and Gwen is the most helpful that I have experienced online. They consistently follow up on your progress until all your problems are solved.
Kudos to one signal and its support staff.
What do you dislike about the product?
A lot of documentation that can be a bit overwhelming at first but the support staff are willing to point you in the right direction.
What problems is the product solving and how is that benefiting you?
Seamlessly sending push notifications from a headless WordPress website. It works as expected; the messages contain the feature image and title of a post and link to the post.


    David L.

Easy Installation and Superb Customer Support

  • June 24, 2021
  • Review provided by G2

What do you like best about the product?
I was wary of how quickly OneSignal says a user can get up and running, but they are right. Within an hour, I was sending out our first push notifications. And when I ran into a snag, the support team--specifically Brit--jumped in and answered all my questions. Bottom line: easy, fast, and helpful.
What do you dislike about the product?
As of now, nothing. But as I use the app, I'll know more and will report.
What problems is the product solving and how is that benefiting you?
Finding ways to continually reach an audience is a challenge. I needed another venue of communication, which is why I turned to OneSignal.


    Morgan O.

Game changer for our blog

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
Our readers are very engaged. One signal provides an incredible way to KEEP them engaged. It's especially great for breaking news when we are trying to beat other outlets to the punch. I like the easy integration with WordPress. I also love that OneSignal makes it easy for us to maintain our list (removing unengaged users and tracking clicks). Additionally, OneSignal makes manually unsubscribing easy for our customers with a widget located directly on our site.Their customer service is also awesome - they fix any issue we have with the service within a couple of hours.
What do you dislike about the product?
There's really nothing that I would say I *dislike* about OneSignal. Wouldn't mind if it was just a tad cheaper.
What problems is the product solving and how is that benefiting you?
We launched our first blog last year and honestly had no idea what we were doing. One Signal was vital to our ability to get our traffic numbers up in the early months before SEO kicked in and is essential for directing massive hoards of traffic now. And I can't necessarily PROVE this claim - But I swear many of the articles we've pushed using OneSignal have also ended up Google Discover just hours later. Probably unrelated BUT it's enough of a coincidence to have me sending "pushes" every day.