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OneSignal

OneSignal

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My experience with Onesignal

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
The usage is very nice, I just had a bit of trouble with the integration part.
What do you dislike about the product?
Device parsing section. lack of usage and support.
What problems is the product solving and how is that benefiting you?
It's very nice in terms of sending notifications and being fast. It sped up my work a lot for notifications.


From Push Expo to OneSignal is a dream

  • December 30, 2024
  • Review provided by G2

What do you like best about the product?
Moving from Expo Push environment to Onesignal was the best idea we had lately: everything is smooth, simple but extremely powerful. Perfect for a business solution.
What do you dislike about the product?
By now, I did not find a minus. I could be more precise once tried the next tier
What problems is the product solving and how is that benefiting you?
Instead of doing all custom, Onesignal provides a perfect all in one solution to send push notifications to react native applications.


    Computer Software

Easy to use and well documented

  • December 26, 2024
  • Review provided by G2

What do you like best about the product?
How the instructions make sense and make it easy to enable features
What do you dislike about the product?
There is a bit of a gap between the free tier and the next one. I would be nice to have either a little more on the free tier, or a larger alottment of emails on the next one, or a lower priced tier between the 2.
What problems is the product solving and how is that benefiting you?
Onboarding, and periodic email notifications for education of users.


    Information Technology and Services

Powerful tool

  • December 23, 2024
  • Review provided by G2

What do you like best about the product?
Interactive, easy-to-use, clear documentation. These 3 elements sum-up our experience with OneSignal. It's a very effective way to communicate with your client-base whichever channel option you desire (Push notification, In-app message, SMS, Email). Overall OneSignal enables an automated and precise way of communication. Frictionless and smooth.
What do you dislike about the product?
We're early stage users, and so far our experience is very pleasant. However 2 things i would look into: 1) Attaching videos on in-app messages (not limited to pics and gifs) and 2) not being forced to save the files on the web (URL) rather than support attachments that are locally saved. Not an IT expert, but probably there's security and functionality contraints for both.
What problems is the product solving and how is that benefiting you?
Automating activities. Information is key especially when a new products enters the market. Users need to be trained, educated and this is a timely-demanding process that requires resourcses. Early-stage companies cannot afford additional manpower. OneSignal has returned most of the time spent on using it back to us. A lot of value.


    Information Technology and Services

It is very good and helpful

  • December 18, 2024
  • Review provided by G2

What do you like best about the product?
I use it for my new chat application and it works perfectly, even if the app isn't open
What do you dislike about the product?
Onesignal doesn't have any downsides for me personally, but i think the integration process is too long
What problems is the product solving and how is that benefiting you?
OneSignal solves the issue of using native JS notifications which is unreliable


    Nihal S.

OneSignal helped gain me a trusted user base

  • December 12, 2024
  • Review provided by G2

What do you like best about the product?
OneSignal has definitely helped my business gain some loyal and genuine users! OneSignal easily integrated with our wordpress website and provided a seamless experience to the users without disrupting user interface. OneSignal push notifications helped us gain a users that read our published content whenever we post through notifications.
What do you dislike about the product?
One thing that I disliked or will suggest is there should be a bit more customization option to the push notifications service such as: being able to change the color of the buttons and the background will really help attracting users to allow notifications.
What problems is the product solving and how is that benefiting you?
OneSignal helped me solve the user retention problems as we mainly get traffic from organic search and retaining users was tough! But integrating the push notifications with my website allowed users to subscribe to the notifications and now the users get notified about our articles whenever we post increasing our user base as well as brand reputation and trust.


    Anca A.

Good app to start with push notification to start when havin a new app

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
It has been relatively easily to set up, I worked with my Tech Director to do it. After that he helped me to create the segments we needed (medium effort I would say). After this initial setup was completed, it is very very easy to create and send a campaign (once I have the copy, it's literally 5 minutes). I use only push notifications, because I use email in another platform that offers chatbot and I prefer it to keep this way for the moment. OneSignal push notifications have been very very helpful from the begining, we saw increased returning customers and better conversion. I use it at least one a week since approximately 2 months ago.
What do you dislike about the product?
For the moment is working fine for the use I am giving it. I would like to find more opportunitites in the platform once we become more experienced and we have more learnings. I am not sure there is a gradual complexity available in the platform.
What problems is the product solving and how is that benefiting you?
It helps me to directly reach active customers and keep my product top of mind. It has brought significantly increased engagament, we are speaking 7 time more than email engagement.


    Christopher d.

Not a perfect onboarding but works really well now

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
(Relatively) easy notification setup for my PWA
What do you dislike about the product?
Documentation could be a bit clearer, but the support team was fast and good and were able to straighten me out. Identity verification is not available for PWA, but I found that using the longest possible external ID is sufficiently secure.
What problems is the product solving and how is that benefiting you?
Had difficulty using Google Cloud Messaging, this simplifies it


    Ignacio S.

OneSignal, the best all-in-one solution for notifications.

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
Everything in a single place, with a single integration. You just need to build a client in your server and that's it, you have email, push notifications, everything.
What do you dislike about the product?
I think OneSignal is pretty great over all, but I would like to see a way to push multiple notifications to multiple users but different messages per users, in a single request.
What problems is the product solving and how is that benefiting you?
Simplicity on the implementation. Having everything we need in a single place.


    Automotive

One signal helps my clients' customers.

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
We used OneSIgnal in an app for a very large client in Brazil. It helps us primarily with converting customers who do not complete their registration, but also in various moments when creating incentive and customer loyalty campaigns.
What do you dislike about the product?
Nothing to dislike, but it could use some UX improvements.
What problems is the product solving and how is that benefiting you?
OneSignal helped us convert customers who abandoned the app midway through the registration process. Our registration is lengthy, and OneSignal was vital in keeping users engaged.