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OneSignal

OneSignal

Reviews from AWS customer

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External reviews

1,085 reviews
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External reviews are not included in the AWS star rating for the product.


    JOAO V.

Review

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
The service is easy to use and implement, and offers various customization options.
What do you dislike about the product?
They cannot serve a philanthropic institution as they promise it would be — free of charge.
What problems is the product solving and how is that benefiting you?
It helps attract new users to our apps and supports the promotion of our new releases.


    Ákos B.

Best omni channel solution

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use
SDK integration
API featureset
Documentation
What do you dislike about the product?
API and manual/automatic notifications are listed on different pages. The listing pages for notifications are not very feature-rich, for example: they lack some sorting and filtering options.
What problems is the product solving and how is that benefiting you?
Omni-channel user notifications


    Luis M.

OneSignal's simplicity and efficiency is the best.

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of using the SDK and all the integration support with several platforms.
What do you dislike about the product?
The support for JAVA API client library is not the best, it also requires for the dev to manage the repo from where to use the library.
What problems is the product solving and how is that benefiting you?
Basically the user re-engagement. We send notifications as reminders or to indicate some important new feature.


    Logistics and Supply Chain

OneSignal is great just some minors improvements to be perfect

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the ability to send push notifications, in-app messages, and SMS campaigns from one platform.
What do you dislike about the product?
The API is powerful but can feel restrictive when integrating with more complex workflows, for example, the user Opt-in/out process.
What problems is the product solving and how is that benefiting you?
OneSignal solves the challenge of efficiently managing and delivering time-sensitive notifications to our users. Its fast response times ensure that critical, time-boxed requests are handled seamlessly, helping us maintain effective communication and meet our deadlines.


    Computer Software

OneSignal is simple to use, well-supported and reliable provider

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity of integration and reliability of the service
What do you dislike about the product?
Debugging / exploring data is slow & complex
What problems is the product solving and how is that benefiting you?
Sending iOS / Android notifications


its verry easy to use and well worked for gaine subscribers more

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
setting is easy and well worked just i like it verry much
What do you dislike about the product?
s improvement in settings like one time is not working and beginers not know how to fix it easily
What problems is the product solving and how is that benefiting you?
re set all setting to easy for beginairs like capital letters O,s some think like that re set it


    Luis A.

Team help to launch our christmas splash screen

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
The tool is easy to use, and good customer support
What do you dislike about the product?
I haven't use Onesignal enough to experience something that i don't like
What problems is the product solving and how is that benefiting you?
segmentations and right messages to our customers at the right time


Efficient and convenient!

  • November 29, 2024
  • Review provided by G2

What do you like best about the product?
Operating is very convenient and supports a lot. The templates are highly customizable. The functionality is powerful and nice. The API is rich and the interface is smooth.
What do you dislike about the product?
Java SDK has very limited support for platform messages, and you can only use request REST to handle message content.
What problems is the product solving and how is that benefiting you?
Convenient


Easiest app & web push

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
Being able to link external user_ids to a subscription
The log of messages being sent
What do you dislike about the product?
Always getting an error "user_id has unsubscribed devices" but the message does get sent
What problems is the product solving and how is that benefiting you?
Makes reaching user's extremely easy


    Scott D.

Nice comprehensive messaging, fantastic support

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
We've been using it primarily for email and push notifications, but are dabbling in txt messages. It was very easy to integrate into our code base, and they provide an amazing product for free while you don't have much usage. I love that I will be able to handle email, in-app, push, and sms all under one platform.
What do you dislike about the product?
I think they specialize in a much more complicated use case, which is automated followup with customers over time over many channels. We're just using it for simple account notifications and signups. Because of this, a lot of the structure related to grouping users ("audiences" and "segments"), subscriptions for those users, is a little confusing. The idea of a subscription doesn't make sense for our needs, and that's a fundamental concept in their platform.
What problems is the product solving and how is that benefiting you?
Simplifying messaging across multiple channels. I don't have to integrate multiple different APIs, and can track analytics easily across all these channels.