OneSignal
OneSignalReviews from AWS customer
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Nice comprehensive messaging, fantastic support
What do you like best about the product?
We've been using it primarily for email and push notifications, but are dabbling in txt messages. It was very easy to integrate into our code base, and they provide an amazing product for free while you don't have much usage. I love that I will be able to handle email, in-app, push, and sms all under one platform.
What do you dislike about the product?
I think they specialize in a much more complicated use case, which is automated followup with customers over time over many channels. We're just using it for simple account notifications and signups. Because of this, a lot of the structure related to grouping users ("audiences" and "segments"), subscriptions for those users, is a little confusing. The idea of a subscription doesn't make sense for our needs, and that's a fundamental concept in their platform.
What problems is the product solving and how is that benefiting you?
Simplifying messaging across multiple channels. I don't have to integrate multiple different APIs, and can track analytics easily across all these channels.
Multichannel experience
What do you like best about the product?
OneSignal allows you to use a multichannel strategy to distribute content through several channels. In our case we use in-app push and web push, but it also allows you to send newsletters by email, SMS and many other options. In addition, it allows you to easily save the configuration to facilitate quick sending of alerts.
What do you dislike about the product?
The biggest drawback of OneSignal, in my opinion, is that its interface is unintuitive and the navigation of its options could be improved to make it easier to use for team members who are less familiar with these distribution systems.
What problems is the product solving and how is that benefiting you?
One of the main problems that OneSignal corrects is the deficiencies in the internal implementation of alerts offered by our CMS.
It allows us to send urls automatically tagged with UTM to follow the conversion of readers. Another advantage is that it allows the sending of more than 15,000 pushes, something that our CMS does not do, which forces us to divide platforms and browsers, limiting our combined work.
Another important point is that OneSignal allows us to place a photo in our Apple pushes, which our CMS does not allow. This advantage makes the CTR of these alerts much higher.
In addition, Onesignal allows the scheduling of alerts, to be able to maintain a spreadsheet and a continuous flow of messages.
A final point in its favor is its alert preview system, which allows you to get an idea of what the final message will look like.
It allows us to send urls automatically tagged with UTM to follow the conversion of readers. Another advantage is that it allows the sending of more than 15,000 pushes, something that our CMS does not do, which forces us to divide platforms and browsers, limiting our combined work.
Another important point is that OneSignal allows us to place a photo in our Apple pushes, which our CMS does not allow. This advantage makes the CTR of these alerts much higher.
In addition, Onesignal allows the scheduling of alerts, to be able to maintain a spreadsheet and a continuous flow of messages.
A final point in its favor is its alert preview system, which allows you to get an idea of what the final message will look like.
Great and easy to use service
What do you like best about the product?
The simple interface is very easy for starters, plus the great api make it great service
What do you dislike about the product?
I think ther service is great and need more marketing, so others will found it
What problems is the product solving and how is that benefiting you?
The push notification is very easy with OneSignal.
It's a good tool, but there are some areas for improvement.
What do you like best about the product?
OneSignal is great because it makes it easy to send push notifications to users. It has a user-friendly interface, and it helps businesses keep their customers engaged with timely messages. The analytics feature also allows users to see how effective their notifications are, which is very helpful for improving communication.
What do you dislike about the product?
OneSignal can be difficult to set up and use at first & the free plan has limited features, which can be frustrating.
What problems is the product solving and how is that benefiting you?
OneSignal helps businesses send messages to their customers through email, push notifications, and in-app messages. This makes it easier for our company to communicate and send important information, promote new products, or remind users about events.
Fundamental to our products success
What do you like best about the product?
We implemented OneSignal into our platform in under 3 hours start to finish. Their customer support has been responsive and comprehensive whenever we have reached out to the team. I also really like the AI aspect of thier documentation search, this has helped us with implementation and debugging on numerous occasions.
What do you dislike about the product?
I find the pricing and feature structure confusing. Lack of access to a per user notification history without an elevated plan is disappointing, especially for debugging uses however we may consider a future upgrade as this would be incredibly helpful. It would also be nice to see SMTP integration for the email channel.
What problems is the product solving and how is that benefiting you?
OneSignal enables us to offer one of our core product features (mobile push notifications) with simple implementation
OneSignal allows us to easily communicate with our players but also keep them engaged and retained!
What do you like best about the product?
Easy to integrate
Easy to use
Generous features on the free tier
Easy to use
Generous features on the free tier
What do you dislike about the product?
Journeys and Schedulling is a bit poor on free tier
What problems is the product solving and how is that benefiting you?
We needed a cost effective tool to implement push notifications and other communication channel with our players, and OneSignal does it for free!
first hand content marketing
What do you like best about the product?
Take advantage of the opportunity to provide our followers with exclusive access to our content first-hand through OneSignal notifications.
What do you dislike about the product?
opportunity to test the paid version or make demo versions available to some followers
What problems is the product solving and how is that benefiting you?
nothing
Best Analytics and Seamless Integration
What do you like best about the product?
OneSignal stands out out because of its intuitive user interface making it easy to use platform, extensive analytics, and seamless integration features, which make it simple to design, schedule, and analyze customized notification alerts that promote significant user engagement and retention.
What do you dislike about the product?
Ocassional delay of delivery which sometimes impacts the userbase.
What problems is the product solving and how is that benefiting you?
On time task delivery for our onground employees.
It solves the timely delivery and our onground employees can act upon the task as early as possible.
It also helps to identify the analytics.
It solves the timely delivery and our onground employees can act upon the task as early as possible.
It also helps to identify the analytics.
Great platform to increase engagement, easy to use.
What do you like best about the product?
We can reach users that otherwise wouldn't be able to, once is integrated with the app or website, send the a push notification or in-app message is very easy, the builder it's enough to complete most of the task. Their customer support answer in less than 24 hours, and we've been able to solve our queries very quick.
What do you dislike about the product?
We need to work closely with our dev team, and that's a little hard for the priorities and agenda, for integrate the several tags and outcomes.
What problems is the product solving and how is that benefiting you?
Engage users within our app. Send notifications to promote the use of the app.
My Go-To Tool for User Notifications
What do you like best about the product?
OneSignal has become my number one tool for keeping users informed about new features. It’s incredibly user-friendly and offers a wide range of customization options, allowing me to create targeted, timely, and engaging notifications.
What do you dislike about the product?
The pricing could be more competitive. Improving the pricing model could make it even better
What problems is the product solving and how is that benefiting you?
With One signal I can tailor messages based on user behavior, preferences, or demographics.
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