OneSignal
OneSignalReviews from AWS customer
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OneSignal
What do you like best about the product?
OneSignal has everything we need to deliever push notifications to our mobile application in a very simple way! Their support team is excellent! I worked with Shannon and she went above and beyond to make sure we were taken care of! The SDK was easy to implement and integrate into our existing application.
What do you dislike about the product?
Some of the features features that would be great to use, are behind a pay wall that is very expensive.
What problems is the product solving and how is that benefiting you?
OneSignal is easy for our marketing team to get in and use to send pushnotifications to our different user groups.
Very easy to use with an amazing documentation
What do you like best about the product?
The best part is the support staff! The prompt response that I got helped me so much with an issue that I was facing where I was not able to receive a push notiffication due to multiple projects being handled on the same bundle id.
They figured out the issue and helped me move ahead.
They figured out the issue and helped me move ahead.
What do you dislike about the product?
I wish they had given a bit more access to a free account user. But yeah they have to make business at the end so fair enough.
What problems is the product solving and how is that benefiting you?
It's a one stop shop for all your marketing needs. Very easy to use GUI that enables even a non-technical person to easily understand and get the job done.
Great to contact your auduince
What do you like best about the product?
Ease of Use, Ease of Integration and Frequency of Use
What do you dislike about the product?
Ease of Implementation and Customer Support
What problems is the product solving and how is that benefiting you?
Conecting with the users
Number 1 in the market
What do you like best about the product?
Creating targeted campaigns and let customers receives my updates
What do you dislike about the product?
What do you dislike about OneSignal?
Nothing...
Nothing...
What problems is the product solving and how is that benefiting you?
Let my users receive all updates and news instantly
Never disappointed me.
What do you like best about the product?
Good documentation and tutorials. Easy to follow up with instructions and get ready. The implementation is easy. OneSignal is always aware of Android updates.
What do you dislike about the product?
Sometimes, subscribed users take too long to load. It could have a faster or better way to filter and add subscribed users to the testers list.
What problems is the product solving and how is that benefiting you?
It has segmented Push Notification. It helps the team increase user retention.
Top product
What do you like best about the product?
Even for a non tech person like me, I love how it allows me to send real time notifications to my users.The setup was a breeze and the integration with my website was fast
What do you dislike about the product?
I think the Wordpress documentation could be improved
What problems is the product solving and how is that benefiting you?
Allows me to send instant emails to users that use my site
Reliable, relatively easy setup, good documentation, great support
What do you like best about the product?
The documentation is mostly good (better than competitors), and the support is very helpful. I have requested help from support on multiple times and they have always been proactive. Setup was easier than other options, like Firebase.
Furthermore, the UI is good enough for non-technical users to design in-app messages.
Pricing is reasonable.
Furthermore, the UI is good enough for non-technical users to design in-app messages.
Pricing is reasonable.
What do you dislike about the product?
Although the integration is mostly easy, there was some difficulty with integration when it came to adding more than one Notification Service Extension (NSE) when there is more than one build version of the app. Support were helpful with this, though, and it ended up not being necessary for us to even use multiple NSEs at all (for our use case).
Although the documentation is mostly good, there are some things that need to be improved, for example the migration guide for the latest major version upgrade misses some key information like needing to replace the swift code that we use for OneSignal with a slightly modified one, and the readme is just a doc on github and not a thorough page on their docs site, which they did for the previous migration guide.
Although the documentation is mostly good, there are some things that need to be improved, for example the migration guide for the latest major version upgrade misses some key information like needing to replace the swift code that we use for OneSignal with a slightly modified one, and the readme is just a doc on github and not a thorough page on their docs site, which they did for the previous migration guide.
What problems is the product solving and how is that benefiting you?
Reliable targeting and sending of push notifications to users, and creation and segmentation of in-app messages for users.
Easy to Setup and Best place for the beginners
What do you like best about the product?
First of all, it gives most of the usability in free of charge. If someone wants to grow from the scratch this would be the best tool to have the push notification tool. The Dashboard gives easy to navigate feature and the reports can be seen from the segment section. I found most of the information and support reliable for the person to move forward without external support or help.
What do you dislike about the product?
I don't have anything in my mind but in the recent conversation from the support team, I could see there was a slight delay in connecting the chat from the Rep to the support team. It is okay as the team is not in proportion to the demand, it could be justified as there is no charge for their free service and we as a customer can wait a little bit.
What problems is the product solving and how is that benefiting you?
It is solving my most important problem which is the retention of the users who may have seen my article somewhere on the internet and forget to come back again. This tool connects the users to my website whenever I publish the articles it goes directly to their screen to popup and the rest is the history. It is a widely used tool worldwide; hence, they are the best in the market while charging nothing.
onesignal helps my clients come back
What do you like best about the product?
I like the browser notifications they publish. When I publish a blog, I can send notifications to subscribed customers simultaneously. This will increase customer stickiness and greatly improve the number of return visits to my website.
What do you dislike about the product?
I'm not particularly proficient in English. During the setup phase, I used the browser's built-in translator, but this caused onesignal to crash. It was extremely difficult for me to use it for the first time.
What problems is the product solving and how is that benefiting you?
OneSignal's proactive push notification feature quickly informs subscribed customers after I publish a blog post, encouraging more customers to revisit my website. This increases user stickiness and interactivity. Additionally, OneSignal addresses the challenge of maintaining effective communication with users and increasing their engagement with my content. By utilizing OneSignal's advanced segmentation and targeting capabilities, I can tailor my messages to match the interests and behaviors of my audience, making the communication more relevant and engaging. The analytics and reporting tools offered by OneSignal also enable me to monitor the performance of my push notifications, helping me to continually refine my strategy to better meet the needs of my audience. Overall, OneSignal provides a comprehensive solution for improving user engagement and fostering a more interactive and personalized relationship with my audience, which is invaluable for growing my online presence.
Great solution for push notifications
What do you like best about the product?
We use OneSignal for a limited scope: push notifications only. For that purpose, OneSignal has been great for it's ease of use and it's simple pricing plan.
What do you dislike about the product?
My only real concern was about the speed of updating their Android SDK when an issue arose from an update to Android. One nitpick might be that their analytics downloads could use better documentation/column header naming convention.
What problems is the product solving and how is that benefiting you?
We were not doing a good job on engaging our users who had the mobile app installed, missing engagement from those users. We decided to utilize OneSIgnal to do push notifications to drive our users to the stories within the app. We started modestly, but in the last few months have ramped it up to 1 per day. OneSignal has been key to this strategy. We're not starting to push out even more per day. Again, OneSignal's simple pricing lets us ramp up without additional costs other than those associated with user base growth (which is a good thing).
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